London Heathrow Taxi Reviews

Name: London Heathrow Taxi
Rating: 4.81

4.8 Rating 1,923 Reviews

96 %

of reviewers recommend London Heathrow Taxi

Company Reviews

Metrics

Info

4.8

Based on 1,923 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

02088972831

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London Heathrow Taxi 5 star review on 10th December 2023

Norbani Mohamed Nazeri

London Heathrow Taxi 5 star review on 20th October 2023

Anonymous

London Heathrow Taxi 5 star review on 16th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Thank you!”

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Posted 3 years ago

“On time, very polite & helpful with my luggage, great service.”

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Posted 3 years ago

“Great service. Prompt and driver very helpful. Would definitely use again.”

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Posted 3 years ago

“Don't put specific time when booking as they have no concept on airport protocols and will charge extra once journey is done”

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Posted 3 years ago

“The taxi service in terms of being on time, communication between passenger ( London Heathrow) and ride meet professional standards. The problem issue lays in the booking process Although all details related to the booking are on the booking form, flight number, arrival time, terminal, passenger name, payment taken and received confirmation per email. Then it starts, lady called from London Heathrow Taxi service, to confirm I really want to make this booking ?? A few hours later, an unidentified person from London Taxi service WhatsApp message, if I can confirm flight details, airline , arrival time ?? I have to emphasise that de booking was for today and not tomorrow!! I have to ask this person, is the booking now confirmed? Answer: yes … To ad further confusion, at the arrival time of the passenger, message: “hello I am the driver, waiting at the arrival barrier”. So not as WH Smith / meeting point as indicated at the booking. London Heathrow Taxi sort out your internal procedures and train your staff, please and thank you go a long way in Customerservice.”

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Posted 3 years ago

“Very nice driver, thanks”

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Posted 3 years ago

“The service was very good. The driver was nice and polite, called 10minutes before pick up and arrived on time. The car was clean and in good condition and the drive to the airport was pleasant and comfortable. The reason for the 4* rating is that I wanted to pay online the day before but for some reason there was a technical issue on the website. The company wasn't able to provide an alternative so I paid in cash that I had to get from an atm. This wasn't a big deal but nonetheless should not happen in London where all other taxis accept card payments and have the machines installed in their vehicles.”

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Posted 3 years ago

“Fabulous service!”

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Posted 3 years ago

“I had a great experience. My driver was timely, friendly and professional and the car was spotlessly clean. The price was fair and it was an all-round pleasant experience. 10/10 will be a repeat customer. Thanks!”

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Posted 3 years ago

“Gréât service”

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Posted 3 years ago

“Majid is a true gentleman.”

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Posted 3 years ago

“It’s awesome. He arrived in advance. I recommend it.”

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Posted 3 years ago

“Good car Good driver Clean Safe Comfortable Helpful”

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Posted 3 years ago

“Excellent company, the service provided is 5stars as well as the fair price. Driver very professional and vehicle cleaned. They couldn’t do it better. Thanks for a smooth and pleasant experience.”

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Posted 3 years ago

“Friendly and professional driver! On time with a smooth ride and help with the luggage!”

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Posted 3 years ago

“A great pick up from Heathrow with Mehmet, my flight was delayed slightly but we had great communication and a very smooth and comfortable journey home! Would definitely recommend.”

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Posted 3 years ago

“Service was very efficient only slight criticism is instructions for domestic arrivals at Heathrow Terminal 5 were ambiguous. They should detail which level to exit the terminal to be more precise and ensure passengers know where the driver will be.”

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Posted 3 years ago

“Amazing service”

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Posted 3 years ago

“Driver was great. Very professional. Let me know he could arrive earlier after flight landed which was very convenient”

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Posted 3 years ago

“The car was comfortable, the driver very friendly, punctual and helpful. Next time gladly again”

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Posted 3 years ago

London Heathrow Taxi is rated 4.8 based on 1,923 reviews