London Drainage Facilities Reviews

Name: London Drainage Facilities
Address: 11-12a Hallsford Bridge Industrial EState, Ongar Road, Ongar, Essex
Rating: 4.83

4.8 Rating 408 Reviews

96 %

of reviewers recommend London Drainage Facilities

Company Reviews

Metrics

Info

4.8

Based on 408 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

Visit Website

Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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London Drainage Facilities 5 star review on 10th April 2022

Rozanne Harridge

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed a pipe of some description unblocking as it had caused a major flood in 2 apartments. The previous Bentley loving 'plumbers' acted as though they had large hats and 6 shooters. Refreshing to deal with professionals who did what they could to diagnose and rectify the issue for a sensible fee. Many thanks!”

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Posted 5 years ago

Jamie, we keep it simple, provide the service you'd expect and charge strictly the basics! Thank you for the kind words, our teams have all been shown your review ;-)

Posted 5 years ago

“Quick to respond to our requests which are normally given at very short notice.”

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Posted 5 years ago

“Ian called today cheerful and polite he did an excellent job sorted out the problem in 30minutes Very pleased with excellent service.Thanks”

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Posted 5 years ago

“Dan.M. was prompt,polite and professional.He completed his tasks quickly and competently,all this was carried out In the pouring rain. The man is star.”

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Posted 5 years ago

“A nice, polite and presentable young man named Ian came yesterday to unblock my drains. The job was done efficiently and was left in good order. He washed path down and swept water away afterwards. Happy customer.”

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Posted 5 years ago

“Mak attended to the drain blockage, was friendly, efficient and did the job in about ten minutes.”

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Posted 5 years ago

“Booking appmt was fine. Engineer turned up on time. Spent 20 mins in the house to conclude it wasn't a drainage problem which is what plumber had told us. Didn't lift any manhole covers to check. Said it was due to lack of use of en-suite - water evaporating from the pan. Spent time on phone to try and agree discount against future work - he was recommending a pipework clean. Said we would get a quote for this job but not received. Accounts payable on the phone that afternoon with no recognition of any of the above. So, to date I have paid £144 for a someone to tell me it's something other than the plumber told me but not carry out any work. The engineer was fine, and may well be right, but I just feel that to date we have not received value for money or a definitive result or answer to our problem. Hence the poor rating.”

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Posted 5 years ago

“We have just had a visit from Ian at the London Drainage Facilities. He has delivered some excellent work and even through the rain today stayed overtime to complete the job which turned out to be more than expected. True gem you have there :)”

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Posted 5 years ago

“Although we don’t know how to fix the problem yet, the team are confident the problem will be resolved and have discovered more than anyone else to date”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Quite possibly the best company I've ever dealt with! The office we're helpful and knowledgeable, the job handling system kept me in the loop and the end job report and pictures was great. Weren't the cheapest, but they provided a platinum service. I have 690 properties in my control, that means LDF have just got themselves about an extra 1000 Wc's to care for!!! Keep up the GREAT work.”

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Posted 5 years ago

“A CCTV Survey in the forecourt of a converted Victorian School undertaken by Jamie & Aiden who arrived bang on time, working hard to fit the job into two days, explaining what they were finding out as they went along, drawing a map of the underground lay-out, and amusing us as they sat hunched on their folding chairs looking down into the various manholes, pulling/lowering the pipe with the camera on the end, surrounded by an orange fence, under a giant green umbrella in both heavy rain and bright sunshine ... to keep the computer protected or visible depending on the weather they said! From a distance they looked a bit like I imagine two guys would if they were fishing at an ice hole on a frozen lake! With the patience to match! Well done guys! No doubt we'll have more great technicians when the repair work gets carried out - so far quite a bit of successful team-work involved.”

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Posted 5 years ago

“Friendly, professional staff - Fast, punctual attendances - Very good reporting and information feedback.”

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Posted 5 years ago

“Excellent Service. Very Polite.”

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Posted 5 years ago

“EXCELLENT SERVICE VERY FAST AND VERY EFFICIENT! WOULD HIGHLY RECOMMEND”

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Posted 5 years ago

“Good service and friendly”

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Posted 5 years ago

“Thank you to the young gentleman who cleared a blocked toilet in my home in Claygate on Tuesday 27th August . He cleaned up everything and I hope his recommendations are taken on board by the council to clean the pipes of limescale. Please pass on my appreciation.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“called to tell me they would be late due to traffic, once onsite carried out the work accordingly.”

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Posted 5 years ago

“staff were answering very quick. After we raised the call, they came in an hour. Very helpful and professional, when coming in our leisure centre”

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Posted 5 years ago

London Drainage Facilities is rated 4.8 based on 408 reviews