London Drainage Facilities Reviews

Name: London Drainage Facilities
Address: 11-12a Hallsford Bridge Industrial EState, Ongar Road, Ongar, Essex
Rating: 4.83

4.8 Rating 408 Reviews

96 %

of reviewers recommend London Drainage Facilities

Company Reviews

Metrics

Info

4.8

Based on 408 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

Visit Website

Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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London Drainage Facilities 5 star review on 10th April 2022

Rozanne Harridge

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a blockage in the kitchen sink could not clear it so RHP got an drainage company to come out the engineer was excellent very polite explained he would sort the blockage out and within minutes of arriving it was cleared once again the engineer was brilliant his name was Jack he was a cat lover like me.”

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Posted 4 years ago

“And breathe... because thank goodness it's safe to do so again! Goodness came in the forms of Mak and Kiernan who cleared a nasty drain in the back garden and got rid of the horrible smell that has been choking me for the past couple of days. Two lovely polite, cheerful, friendly fellas - they are both wonderful ambassadors for the London Drainage Facilities Co.”

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Posted 4 years ago

“Your Engineer Shawn G visited my property this morning and carried out an exceptional service to our blocked drains. Despite unexpected difficulty, Shawn persevered, investigated and thoroughly cleared up the problem. He was polite, friendly, communicative, supportive and maintained excellent customer service. Thank you so much.”

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Posted 4 years ago

“Sunday call-out, not the best for them but the guys were brilliant, professional and with a sense of humour. Price was sensible too, service first class. Highly recommend!”

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Posted 4 years ago

“Chris and Chloe was very professional and gave me a professional service also very polite and very good explaining things and what was the issue with my problem.”

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Posted 4 years ago

“Very nice man named Charlie attended my flat at Glenmill, Hampton and although the problem drain was difficult he didn’t give up and eventually solved the obnoxious smell and the water from the sink flowed again as it should. He was very polite and friendly and even cleaned the cupboard under the sink.”

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Posted 4 years ago

“I had a blocked toilet on Saturday morning, within 3hrs a very helpful man called Ricci Ince came & sorted it all out. First he unblocked the toilet then went & investigated why it kept blocking up (not my 1st time this yr) since the bathroom is practically new & only fitted last Nov. He found the cause & sorted that too! Great service, very polite & very informative too.”

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Posted 4 years ago

“I had a out of hours service from Mears first. He came and was very uncooperative towards respecting the needs of my home he refused to cover the trainers that he was wearing. I was disappointed that he was not wearing protective Thought to where they were grey trainers Nike. He said he was going to the van to go and get help and to cover his trainers, But got into his van and drove off knowing me that he had no intention of doing the job. I then called out of hours service London drainage facilities and Spoke to the receptionist her name was Lucy, And explained to her what had happened she reassured me that she will do her best to get someone to come out this evening and if not this evening it would be tomorrow. Someone came his name was Chris W he was very courteous at the door calm and patient he explained everything thoroughly. The procedure that he would go through to carry out the works he said he would do the work as thorough as he could do and would recommend what was needed once he had finished. He didn’t do the job in a hurry he explained as he was going along and I was very happy with his Customer service. I was so impressed my nephew that doesn’t have a job I ask him about London drainage facilities so that he can join this company. Chris is a great example of how people should work in your home. And I can recommend others who have their own homes to use this company. Once Kriss has finished I was thoroughly happy no need that the job is complete as much as he could do I hope they sent him back is the best one that I’ve had so far. And I must say the other side have come to do work in my home I’ve also been fully respectful.”

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Posted 4 years ago

“Gary and Mak were professional in their work from start to finish. Outstanding! Many thanks.”

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Posted 4 years ago

“Chris and Chloe was very professional and gave me a professional service also very polite and very good explaining things and what was the issue with my problem.”

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Posted 4 years ago

“Chris and Chloe were polite, explained the process and sorted the immediate problem of a leak. No more leaks, tested and all great. 5 stars for them”

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Posted 4 years ago

“Chris and Chloe - I am very impressed with their work today which was done throughly with care. They arrived promptly and provided professional advice to our queries and explained the work to me in detail and in clear language. They are also polite and approach things with common sense. Overall I am very satisfied with Chris and Chloe’s work today.”

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Posted 4 years ago

“Chris and Chloe was good and thank you”

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Posted 4 years ago

“Chris and Chloe were both great, polite and helpful and they resolved the issue quickly. Very happy with service.”

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Posted 4 years ago

“Chris and Chloe were extremely professional, understood and listened to the issues, and found solutions to them quickly. I am Really impressed by the care they took to do the best job possible. Thank you!”

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Posted 4 years ago

“Chris and Chloe worked so well as a team and were so polite and friendly and both were invested in making sure the job was complete and also made sure that they cleaned up and finished. In addition, they both made an effort to share as much knowledgable as possible and I really appreciated all their support. So happy to recommend them thank you!!!”

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Posted 4 years ago

“Chris was prompt, skilful and efficient.”

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Posted 4 years ago

“Chris & Chloe were extremely courteous & productive in their explanation of what needs to be done to rectify years of ongoing issues to my ceiling. I would highly recommend them. They wore PPE and abided by all current guidelines”

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Posted 4 years ago

“Chloe and Chris did a Professional job, kept me informed as to what was being done. Found both of them to very polite and professional”

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Posted 4 years ago

“Had the pleasure of ricci ince repairing our leaking pipe this afternoon .kept us informed of what he needed to do very polite and respectful made good of repair”

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Posted 4 years ago

London Drainage Facilities is rated 4.8 based on 408 reviews