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L&C - London & Country Mortgages Reviews

4.7 Rating 1,469 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,469 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

Personable, dedicated service with a point of contact and a proper relationship-driven approach, we all have busy lives and for someone to do a lot of the work on my behalf was a huge help!
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Posted 8 years ago
Brilliant service, helpful and very efficient. Declan made it a smooth transition even through the Brexit uncertainty era! Recommended to friends who also using L+C
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Posted 8 years ago
The service was professional, clear, and followed my wishes and expectations. They care and listen to their customers needs, and advice the best approach and options.
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Posted 8 years ago
Quick and easy to use with a lot of the leg work taken away from me effecting quite a smooth Mortgage change.
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Posted 8 years ago
David Spoor could not have been more helpful and accommodating. The result he obtained was excellent.
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Posted 8 years ago
Their customer service and levels of communication are top-notch!
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Posted 8 years ago
Very helpful
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Posted 8 years ago
They were patient, informative and efficient and always responded promptly to emails and voice messages.
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Posted 8 years ago
I rang in search of advice about buy to let mortgages and received very short answers with no solution or advice despite being able to afford a 15% deposit I was told only 25% would be enough. Despite it saying otherwise on the website. No solutions were offered. On top of this I was continually referred to as mate which I really didn't feel was appropriate.
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Posted 8 years ago
We're sorry to hear that you were disappointed with the service you received. If you'd like us to look into this further please could you send us a few details, including your name and the name of the adviser you spoke to, to socialmedia@landc.co.uk? Thank you
Posted 8 years ago
Good phone responses: either answered directly or within 12 hours. Found a mortgage which answered each of my specifications. Explained my options clearly.
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Posted 8 years ago
I had compl;ete confidence in my adviser fidning me the best deal and keeping me up to date with progress
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Posted 8 years ago
They were the only people who could find us a mortgage for our situation and at great rates. Brilliant customer service from the team they kept in touch the whole way through
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Posted 8 years ago
Excellent, friendly service, without worries
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Posted 8 years ago
Great support and guidance throughout
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Posted 8 years ago
I have used London & Country for several years for both new and remortgages. I always have the same advisor (Ian Moore ) so he understands my situation with several buy to let properties and he has found great deals!
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Posted 8 years ago
Guy Maloney is very good advisor. Always returns your call and keeps you in the loop. Has helped me through 4 applications this year that were all completed and successful.
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Posted 8 years ago
Helpful and friendly staff who responded to any questions in a speedy manner, reassuring and sympathetic always happy to solve any problems.
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Posted 8 years ago
Simple, clear to understand the lingo and Stuart Payne was exceptional in dealing with my questions, no matter how stupid they seemed
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Posted 8 years ago
We were very impressed with the excellent service. Communication was very good and the timescale was extremely prompt
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Posted 8 years ago
Second time I have used L & C to arrange a mortgage. Again, it was easy and convenient. All the staff were helpful and efficient. I have recommended their service to friends before, and would happily do so again.
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Posted 8 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews