L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Address: Unit 26 (2.06) Newark Work, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 1,469 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

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4.7

Based on 1,469 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The advice L&C gave was straightforward and trustworthy. Their help saved me a lot of time and I am very pleased with the outcome. I have already recommended them to a friend who has only good things to say.”

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Posted 8 years ago

“London & Country are easy to get hold of and kept me in the loop during the entire process of my re-mortgage. Helpful and friendly staff, both of our advisors were brilliant. The right product was recommended and we now have a great rate!”

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Posted 8 years ago

“They were so dedicated and approachable. They kept us in the loop the whole time making it really clear what we needed to do and when.”

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Posted 8 years ago

“A friend of mine recommended me the company as he had his flat remortgaged with them and had been very happy Unfortunately I wasn't that lucky There were a few mistakes made which delayed everything for too long. I'm happy that finally the remortgage of my flat has been completed on Friday”

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Posted 8 years ago

“This is the first time I have had to arrange a mortgage and it was all very simple through L&C mortgages. My adviser explained everything clearly, discussed my options and recommended the best deal for my needs. Once I had decided to go ahead L&C did it all for me. It was very easy and stress free. I'd definitely use them again.”

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Posted 8 years ago

“Michael Thompson, has been very helpful, he is thorough and gives great advice. He works quickly and efficiently. He has done so over my last few remortgages.”

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Posted 8 years ago

“They helped my identify the best mortgage deal to suit my needs”

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Posted 8 years ago

“I have always dealt with James Bellis and I can't rate him highly enough! I have used 3 times now to remortgage and can't see any reason why I wouldn't use him again. Have also referred whoever asks me for mortgage recommendations, I always pass on James' details.”

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Posted 8 years ago

“They were very quick, helpful and polite dealing with us. Made the process stress free. They handled everything. Thank you”

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Posted 8 years ago

“I was dealing with Adam in mortgages most of the time. He was very polite and formal in his communications. Answered questions quickly and made the process easy. I was given plenty of options and after telling him my requirements he came back with good offers and I picked the one most suitable for me. He accepted when I wasn't interested in something and moved on to other matters.”

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Posted 8 years ago

“1st class service”

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Posted 8 years ago

“Brilliant service throughout, very satisfactory.”

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Posted 8 years ago

“Quick service and excellent communication.”

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Posted 8 years ago

“They took the hassle out of looking and applying for a mortgage.”

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Posted 8 years ago

“Very helpful. Very reassuring to know that they were there should I have any problems”

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Posted 8 years ago

“I had a tight deadline to meet to port a buy to let mortgage to a new property. The case was handled swiftly and professionally to ensure this deadline was met.”

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Posted 8 years ago

“I am a first time buyer and was very disenchanted with my own bank who gave me a run around for weeks - getting documents, chasing the right forms, getting the right people to deal with my case and after all that, they said NO! Then my friend said to call L&C and from the moment I spoke with Shahan Miah everything was super easy and relaxed. It just took 2 calls and documents sent via email and I was done. From start to finish 19 days and I had my Mortgage Offer! And it arrived on my birthday, what a present! Shahan was brilliant and very professional, every call returned with 30 min and every questioned answered how ever big or small. He was such a star. I would recommend everyone to get their mortgage through L&C it's hustle and stress free!!!”

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Posted 8 years ago

Thank you for taking the time to share your five star review. We're so pleased to hear that Shahan was able to help you throughout the mortgage process and that you would recommend us to your friends. We'll be very pleased to pass the good news onto Shahan. Thanks again, L&C

Posted 8 years ago

“Words can't describe how awful L&C are - they've ruined the experience of the purchase of my first place. The only thing that would make the hell I've gone through a little worth it is if my experience saved someone else from using them. They quoted the wrong price and gave the solicitors the wrong information so that two months into the process, I had a increase of over 40% in legal fees. The guy who was responsible? Didn't even express an apology. What makes it worse is that I knew he was bad from the get go and I expressed my concern to L&C but they still kept him on my case. Fast forward two months later and he's cocked up remarkably without apologising once and I'm left to deal with the stress of the fallout including finding a new solicitor. The solicitor's they recommended? Criminal. So ridiculously criminal I can't help but laugh because they're so bad it has to be a joke. The solicitor's are Premier Property Lawyers by the way - AVOID AT ALL COSTS. And when I outlined very clearly to L&C everywhere that the solicitor had gone wrong , the very same solicitor that they themselves had recommend, they told me to take it up with the solicitor's not them. That's exactly the kind of support, accountability and responsibility you can expect from L&C. Oh and don't forget that however bad they or the solicitor's are, L&C are still going to get a cut of the legal fees you pay. Same for whichever mortgage lender they recommend. So if they stand behind the 'we're free!' banner to excuse their shoddy work, rest assured, they're getting paid. And what of quality? They incorrectly completed the HTB forms with the wrong address so that the simplelest valuation of the property didn't complete until two months after I'd put in the offer. Trust me - find a friend, family member or colleague who has bought a property and do it yourself. If you have to use a broker, don't use L&C. Find another who can search the market but take it from there yourself. As for solicitor's - it's unfortunate that they're compulsory. I actually had to download the contracts and all documents related to the purchase from my seller's solicitor's myself because my painful, completely useless solicitors couldn't get the files. And they were prepared to charge me £150+VAT if the seller's solicitor's had had to post them. I won't even get into the number of documents I had to chase and collect myself that both the solicitor's and L&C should have gotten. If I requested L&C get the document, my email would go unanswered for hours. If I managed to chase and get ahold of the document myself and email L&C to tell them to to worry about getting it, I would receive a reply immediately acknowledging that email. So I'll close off by reiterating what I said at the beginning - L&C have ruined the purchase of my property, but although I may have gotten the short end of the deal, it'll be worth it if my review here helps anyone else avoid falling into the trap I did. Happy purchasing x”

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Posted 8 years ago

Hi Catherine, I'm really sorry to hear about this and can assure you we always try to provide the best service for our customers. I understand a manager has been in touch to pick this up for you but please contact us via the website if you need to discuss further.

Posted 8 years ago

“Very efficient service. Kept up to date with progress via text and email. Very personable sales advisors.”

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Posted 8 years ago

Thank you for taking the time to send us your feedback - we really appreciate it. L&C

Posted 8 years ago

“Daniel, our agent, is an excellent professional, very cooperative, efficient, and always accessible. He was very thorough and helped us get through our complicated transaction eficiently. Only downside was the solicitor proposed for one or our mortgages, who wasnt very good in the end.”

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Posted 8 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews