L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Address: Unit 26 (2.06) Newark Work, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 1,469 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

Metrics

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4.7

Based on 1,469 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

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“Our advisor Jack Watson was exceedingly helpful in understanding our requirements and getting us the best deal when other avenues had been cut off. I would fully recommend anyone at least talking with then, even if it is to rule them out. It doesn't cost anything to see what they can do. Thanks for sorting us out.”

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Posted 7 years ago

“L&C stay away from them I had 1 issue and the call I got was sorry Santander said no because you house had subsided and bye I have Emailed them about the issue and they have not replied at all yes my house has subsided and yes its been underpinned I have also had a Engineers report done what said the underpinning was successful”

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Posted 7 years ago

Sorry to hear about this, I've asked a team leader to have a look into this for you this morning and someone will be in touch as soon as possible to see if we can move things forward. L&C.

Posted 7 years ago

“As first time buyers, L&C made the whole process of finding a mortgage very easy and stress-free. Everyone we interacted with was very helpful, but Dominic Moore in particular really did an excellent job and we very much appreciate everything he did for us. Communication was excellent and being able to sort out everything (solicitors, insurance etc) through one channel made the whole experience completely hassle free. We would recommend L&C to anyone.”

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Posted 7 years ago

“Very professional and always available to answer any questions, made the whole experience very quick and easy. Would not hesitate in recommending L&C Paul Khan”

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Posted 7 years ago

“Adam has been brilliant; working hard to get us a great rate and very efficient. His communication has been excellent and we wouldn't hesitate to recommend L & C and in particular Adam.”

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Posted 7 years ago

“I am very happy with the service which I have received. Thank you Jamie Henderson and Jason Stead .”

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Posted 7 years ago

“Mark Cooper has been absolutely fantastic! Our first two purchases unfortunately fell through (no fault of ours) but Mark has continued to provide us with excellent service. He fully explains the process, is always there to answer questions promptly and I have been blown away by the quality of his customer service. He is a real asset to the company. Mark and L&C were recommended to me by a work colleague (and we work in the banking industry!!!) and I will also recommend L&C to anyone wanting a mortgage. 100% satisfied customer.”

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Posted 7 years ago

“My mortgage application was accepted”

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Posted 7 years ago

“Wonderful service from both Daniel and Imogen. Our mortgage went from application through to offer in 2 weeks! They also helped me to set up my buildings and contents insurance. Thank you”

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Posted 7 years ago

“I would recommend L and C to everyone. My experience was stress free and they were always polite, courteous and friendly, I could not of asked for anymore.”

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Posted 7 years ago

“I was pretty delighted with the service I received at L&C. I was looking for the lowest interest rate over 5 years fixed and was really impressed with the package Jamie Booth found me. No fees associated and a cashback too. I did question Jamie to make sure this definitely was the right package for us as he only presented us with the one option, but he had obviously done his research as he had an answer for why we couldn't go with other providers. For example, I'd not been in my job permanently for a year which ruled some out, and some of the lowest interest providers take a long time to process the mortgage which ruled out some others. So i think his research was pretty thorough. Scott Lawrence, who completed the admin after us after the mortgage had been approved in principle, was also very helpful and answered all our questions. When Scott or Jamie weren't about, one of the other advisors was able to pick up on my account. As a no fee broker I don't think you could really get much better personally. I would definitely recommend.”

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Posted 7 years ago

“Staff were not helpful, they did not know what they were doing advisors messing up and case managers. Worse mortgage brokers in the world. Absolutely disgusting”

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Posted 7 years ago

We're sorry to read this Andrew. If you could email us at socialmedia@landc.co.uk with your case number and postcode, we would like to investigate your experience. Thanks L&C

Posted 7 years ago

“Very good company, made us feel very relaxed with everything they did for us”

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Posted 7 years ago

“Very happy with service would use again 100% saved money and got a deal quickly would recommend.”

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Posted 7 years ago

“As a landlord woth muliple properties I didn't find L and C that great at understanding landlords needs.”

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Posted 7 years ago

We're sorry to hear this. If you'd like us to investigate, please do email us with your case number, postcode and full name. Thanks L&C

Posted 7 years ago

“Since requesting my initial call back and being referred to an advisor everything has taken so long. The advisor doesn't return calls, takes 36hours to reply to emails, I have asked several times what are the next steps and is there anymore information and he just responds asking for more documentation. I have called and asked if there is somebody else I can speak with and always told the same that this useless guy has been allocated my file! Been nearly 4 weeks and he's only just asked for bank statements!”

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Posted 7 years ago

We're sorry to hear this Matt. If you could DM us with your case number, full name and postcode, we'll be happy to address this. Thanks L&C

Posted 7 years ago

“I researched mortgage brokers a lot before deciding to go with L&C. Very quick response to my request for a call back.Our Advisor from the start (Erin) has been absolutely superb, always quick to respond to emails and calls and has kept us up to date at all times. Everything has been taken care of for us, all we had to do is produce documents when requested.They found us the best lender to suit our needs and with a great interest rate, all the solicitor business taken care of as well as a protection policy.”

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Posted 7 years ago

“I can not fault London & Country they dealt with my mortgage application from start to finish in a very professional manner Monsor Malik dealt with my case and I would Highly recommend him to anyone of my friends and family he kept me updated throughout the whole process thanks keep up the good work”

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Posted 7 years ago

“Quite disappointed with this company. All started out well. I spoke to a gentleman called Andrew who seemed pleasent and helpful. He asked me to send him some info, including mine and my partner's statutory credit reports, which I duly did. I then left a message on his answerphone l, asking for him to get in contact with me to discuss and I never heard a thing since. That was last Friday, it's now the following weds. Feel somewhat put out that I have sent confidential information to a company that has not even graced me with a phone call or email back. :-/”

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Posted 7 years ago

We're sorry to hear this and will happily chase this up for you. Our credit team are extraordinarily busy at the moment, but we would have hoped that you would have been contacted by now. If you could email me your full name, postcode and (if you have it to hand) case number, to socialmedia@landc.co.uk, we'll be happy to help. Thanks L&C

Posted 7 years ago

“Brilliant Company, I got a rate that I can only have dreamt of, I'll give L&C 101% recommendation.”

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Posted 7 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews