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L&C - London & Country Mortgages Reviews

4.7 Rating 1,477 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,477 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C were great in helping me re-mortgage. Took time to understand what I was looking for, helped me understand everything and more importantly the actual application and completion was seamless. 2nd time I've used them, and would use or recommend L&C to anyone looking to explore mortgages.
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Posted 8 years ago
They treat you as if you are a machine. Can't handle a case with a difference to the norm and when your application is refused, they do not say why and refuse to help you further. Disgusting experience. Went to a different broker and despite the refused mortgage, everything went through fine. Their buyers insurance is a con as they wouldn't refund anything. Do not use them
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Posted 8 years ago
Great service from L&C. Both James and Jason kept on top of our application and kept us informed at every stage. Would have no hesitation in using again or recommending.
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Posted 8 years ago
The Mortgage advisor made it relatively straightforward to find a mortgage which suited me, and was easy to contact by both telephone and email. There was also an online tracking system which made it easy-ish to keep track of documents required and the progress of my application
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Posted 8 years ago
Jon Cabble knowledgeable & responsive
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Posted 8 years ago
The whole process took much longer than it should with repeated requests for the same documents which had already been sent. There seemed to be very little communication between L&C and the mortgage company and solicitor. The solicitor was acting on behalf of the mortgage company yet they chased me to send them documents that the mortgage company had sent me. In all my remortgage took as long if not longer than it would have taken to buy and complete on a new house.
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Posted 8 years ago
Absolutely amazing service! Every step of the way was explained and we had a named person for each part of the process and every one of them were easy to contact and went the extra mile to find the best deals for our circumstances. We would highly recommend London and Country and would use again. Thankyou ????
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Posted 8 years ago
They were friendly, understanding, and help full.
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Posted 8 years ago
As a total newbie to buying a house, London and Country (in the shape of my mortgage broker, Abu) led me by the hand and nothing was too much trouble. He took all the pain and uncertainty out of getting a mortgage. and I can't recommend L&C highly enough.
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Posted 8 years ago
Great service from L&C Mortgages. I feel that they found a good mortgage product for me, and then were on the ball in terms of making the process easy for me. This is the second time I have used them and will use them again next time I need a mortgage.
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Posted 8 years ago
Their can-do attitude and immediate willingness to help and understand our situation were a model for others. Courteous, charming and with speedy responses - a delight to deal with.
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Posted 8 years ago
Very helpful in getting the best mortgage offer available although the transaction manager was a little less helpful in understanding the documents required in processing the application.
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Posted 8 years ago
Helped us make an informed decision on which mortgage provider was best for us, free of charge, without us having to trawl through so many mortgage providers' websites.
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Posted 8 years ago
Took away all the hassle of searching for the right mortgage lender. Found us the right deal with a lender we would never have approached directly, did all the legwork on our behalf and made the whole process stress-free. Called when they said they would, responded to emails and were very efficient.
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Posted 8 years ago
The service I've received was exceptional. I honestly couldn't have asked for more. I would recommend them to everyone.
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Posted 8 years ago
Fantastic service, great customer service would definitely use again and recommend to anyone.
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Posted 8 years ago
Using for the 2nd time for my remortgage and has been hassle free, professional and most of all best deals that suit me.
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Posted 8 years ago
Whilst trying to move house I experienced a number of set backs, from my own house falling through twice to the properties I wanted to purchase falling through also. As stressful as this was Oliver Thomas from London & Country was fantastic. He took the time to listen to the different issues I was facing and did his best to help resolve them. He was able to offer me a range of mortgages, to find the best one that suited me and also helped with arranging other products such as life insurance etc. Oliver gave me plenty of time to compare them with other deals I had found and generally assisted me all the way to completion. I can't thank him enough for his patience and helpfulness, and I am pleased to say we got there in the end. I would fully recommend L&C to all of my friends and family for a professional, efficient and proactive service.
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Posted 8 years ago
Good, friendly and professional advice
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Posted 8 years ago
Mortgage Broker, William Wales, very efficient, polite and extremely helpful.
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Posted 8 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,477 reviews