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L&C - London & Country Mortgages Reviews

4.7 Rating 1,469 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,469 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

Andy has provided us with a fantastic and efficient service and was instantly available to solve any problems or enquries that we had.
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Posted 8 years ago
Very good, very helpful and they know what they are doing.
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Posted 8 years ago
The service provided by L&C was friendly, efficient and astonishingly FREE. The advisors replied to emails extremely promptly and always returned any voicemails left for them. Given how stressful dealing with solicitors, estate agents and chartered surveyors can be - I was pleasantly surprised at the ease of arranging my mortgage through L&C and would thoroughly recommend them to anyone else! Sima
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Posted 8 years ago
Very friendly, very helpful, very professional. Made the whole process of mortgages more of a pleasure than a chore.
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Posted 8 years ago
Second time I've used L&C and once again a very smooth process and a good deal that I wouldn't have been able to get off my own back. Also a lot of the legwork is done for you in terms of completing paperwork which is always a bonus. Highly recommended!
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Posted 8 years ago
Whilst the initial advisor (Sid) was very good, the service after he handed me over went downhill! The service recieved by the mortgage handlers legal advisor was below standard, not to mention their online portal which took longer to log into than it did to actually find out the status of the case.
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Posted 8 years ago
I am very impressed with the service that I have received from London & Country Mortgages. Unfortunately my property purchase recently fell through, but I found another property quite quickly. I contacted my mortgage advisor at L&C who found another very good mortgage deal for me. I could not be happier with the service that I have received to date.
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Posted 8 years ago
I was told that my rental income and property valuation were more than sufficient to get the loan i wanted. After paying £700 for a valuation with BM it so ensued that if both rental income and property valuation were below expectation then BM would decrease borrowings. I was never told this and when I asked the L&C consultant he said "you didn't ask". I wrote a complaint and still am waiting for a response. I did a lot of business with L&C and have found that it has really gone downhill..perhaps when it expanded it took regional offices where the staff are just not good enough and frankly arrogant and prejudice.
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Posted 8 years ago
Really poor experience, offered really bad advice refused a mortgage twice, which took almost 2 months. Almost meant the house sale falling through. Went to another broker offered a mortgage within 2 weeks with no problems. Wouldn't use again.
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Posted 8 years ago
initial contact with Anna was great -she was very helpful, i even recommended someone to her. Once the broker, Ross had been assigned he didn't really make much contact, took a day or 2 to get back emails. The solicitors were amazing Premier Property Lawers 10/10 for them. Yes i would use again.
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Posted 8 years ago
Superb service all the way through. The main strength was the regular updates and communication received.
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Posted 8 years ago
Hassle free mortgage advice I have used London and Country twice now, and they have been able to find me a better deal than anyone else.
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Posted 8 years ago
Matt and Laurance have been proactive, helpful and supportive throughout the process. Much appreciated work.
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Posted 8 years ago
I found the service and professionalism very good from every one. The only point that I could possibly bring up is that the consultants should learn exactly how much the Bankc charge for surveys and the solicitors charge and then comminuicate this in a very clear manner as currently it is a bit confusing to a first time home buyer. Overall I would, and have already, Recommend L7C to anyone I know who is looking for a loan.
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Posted 8 years ago
L&C can get better deals with mortgage providers than are available direct to the public without any cost to the customer.
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Posted 8 years ago
The service I received from L&C Mortgage is brilliant. The advisor and case manager were fantastic. They made the whole stressful mortgage process easy for me. Whenever, I contacted them with any issue they responded instantly. I will definitely definitely recommend L&C mortgage.
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Posted 8 years ago
London and Coubtry have been amazing. My mortgage advisor explained things really clearly, and always got back to me quickly. Everything has been really simple. I would definitely use them again.
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Posted 8 years ago
L&C were helful in finding me a mortgage lender. After finding me a suitable mortgage lender they were very efficient in up to the stage of getting the mortgage offer accepted, although I had to chase them some times. Even though it took a while to get everything sorted with my mortgage lenders through L&C, I would recommened them to my family and friends.
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Posted 8 years ago
It was great dealing with L&C
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Posted 8 years ago
I was a first time buyer and was naturally getting confused while dealing directly with lenders. I then accidentally found L&C through Google search - at first I was quite reluctant to use a broker without actually seeing them physically, but the customer reviews online encouraged to give it a go. I left my details online on a Friday evening, and received a call from L&C Saturday morning. The first person I spoke to was my case worker throughout the process, and I never had to speak to anyone else. My mortgage application was not straightforward and I had almost given up any hope. But my case worker advised my that it might be possible for me to get a mortgage. I then went ahead searching for the house, and when I put an offer, within 24 hours - much to my surprise, the case worker came back to me with an initial offer from a lender. From then onwards, L&C dealt with the lender on my behalf, and I have completed on my first house today. In a few words, reliable, efficient, personal and fast service ! And what's more - it's free ! They don't charge you a penny !
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Posted 8 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews