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L&C - London & Country Mortgages Reviews

4.7 Rating 1,469 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,469 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

Exceptional service, efficient and polite, I cannot fault the service of London & Country Mortgages. I would not hesitate to recommend them.
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Posted 7 years ago
What went wrong? I wish someone would tell us.
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Posted 7 years ago
We're sorry to hear this Lawrence. If you could email us at socialmedia@landc.co.uk with your full name, postcode and/or case number, we will be happy to investigate this on your behalf and get back to you. Thanks, L&C
Posted 7 years ago
Well I received an AIP on the day. Both the mortgage advisor and case handler were responsive and efficient. If I left a message requesting a call back, I would receive a call in hours. So my mortgage with Coventry was approved in 2 weeks. True professionals, great communication. Thank you so much.
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Posted 7 years ago
The application process was quick and strait forward and advisor was friendly and always responded to calls quickly too. however the case manager could have been a bit more on the ball as I had to frequently chase him up to chase up the mortgage company for an offer which was delayed beyond reasonable time. If I am using a broker, I would expect the case manager to be doing the leg work, not me having to chase up the case manager. I would however use them again, but would request a different case manager.
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Posted 7 years ago
L&C provided an excellent service throughout the process. They really helped us to navigate the confusing Help to Buy equity loan process and find a mortgage that was right for us.
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Posted 7 years ago
Fantastic Service throughout, working through challenges and keeping us informed every step of the way. Found products and options which suited perfectly and worked around some fairly tricky circumstances to get us what we wanted. Can't recommend enough.
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Posted 7 years ago
Being a first time buyer the process of looking for a mortgage can be daunting and confusing with an overload of information trying to get a good deal that suits your circumstances, my advisor William Knowles at L&C was fantastic he explained everything to me, all the hows, the whys and the whats. If i was unsure of something or did not understand then he would rephrase it another way so i could take it all in and process it properly to allow me to make an informed decision. I feel as though L&C relieved any worries that i had which allowed me to go forward with my application and become the owner of my first home. Thanks so much
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Posted 7 years ago
London and Country Mortgages provided a very rapid assessment and proposal for my remortgage... I was very happy with the speed and efficiency of their proposal. At every step I felt that they understood my requirements, their communication was always rapid and in all their interactions their courtesy was second to none. I am very satisfied with the remortgage service I have received from London and Country Mortgages.
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Posted 7 years ago
We had quite an awkward situation: I had lived abroad for a number of years before returning to the UK in 2015, and I didn't think we would be eligible to get a mortgage so soon after coming back. London & Country were nonetheless hugely reassuring and found a lender who was willing to accept us; now, together with my husband we're buying our first home! The process was quick and hassle free and we felt advised and supported throughout. Everyone says that buying a house is the most stressful thing you'll ever have to,do, but thanks to L&C that hasn't been my experience.
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Posted 7 years ago
Efficient and very knowlegable
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Posted 7 years ago
Excellent service.
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Posted 7 years ago
Excellent customer service
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Posted 7 years ago
All as expected, I will recommend to my friends.
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Posted 7 years ago
Friendly and efficient advisers, excellent communication throughout and always available to answer questions.
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Posted 7 years ago
Excellent advice, customer service, and regular updates
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Posted 7 years ago
The advisor Callum did all the work, I felt like I had just had a chat
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Posted 7 years ago
L & c are very reliable always kept in touch and very helpful.
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Posted 7 years ago
Helped me in every aspect of the process.
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Posted 7 years ago
Knowledgeable
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Posted 7 years ago
Very friendly and efficient service. Recommended.
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Posted 7 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews