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L&C - London & Country Mortgages Reviews

4.7 Rating 1,469 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,469 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

Very helpful and would definitely recommend.
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Posted 8 years ago
I have to say that throughout this process both Tristan Parker initially giving us advice about improving our credit rating and Daniel Lawrence latterly steering us through our mortgage application and offer have showed a great deal of help and support. Their professionalism, knowledge and advice has been of the highest level.
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Posted 8 years ago
Very friendly and excellent customer service.
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Posted 8 years ago
I completed over a month ago and am usually too busy to write a review (as I would need to spend all my time on this since I have strong opinions on the appalling service given by almost all companies nowadays). I am "old school" aged 53 and remember when almost all companies gave good customer service - now you do not even receive the aforementioned without the adjective). However, I had to find time to write about L & C (even whilst I am on holiday in a sunnier clime) as their service is so good it is not forgotten about easily. They offer old fashioned efficient and professional service as well as being able to provide the best mortgage deals available (I am a qualified Chartered Certified Accountant so I was able to check the facts and figures). L & C will take away the stress and save your time but spare a thought for them having to do what we do not have time to do which is hanging on the line to repugnant companies that care nothing for a client having to wait forever to get through). I was even able to speak to someone in respect if a problem on Xmas Eve - although my own adviser was off it was none of this "sorry no one else can help" ; the adviser I had not dealt with before was still able to get resolution. Thank you so much PD and NP - for your patience and professionalism.
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Posted 8 years ago
Everyone that we have dealt with at London and Country Mortgages have been knowledgeable, professional and responsive. I would definitely recommend their services.
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Posted 8 years ago
We used L&C for the second time, and again, we received a prompt, informative service which made it very easy to change mortgage providers and was stress-free. Would definitely use L&C again.
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Posted 8 years ago
Alan Offield advised me on my mortgage requirements. I was kept up to date throughout the process and the advice I received was excellent. I was also able to review my insurance and pension. I updated my insurance requirements as a result of the further advice provided by Alan. I highly recommend L&C to anyone who is looking to get advice on a range of financial products.
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Posted 8 years ago
I was amazed at the speed of turnaround and quality of service from Raj and Lucy. I would definatley recommend L&C to my friends.
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Posted 8 years ago
Felt supported and kept in the loop from start to finish. They took time to understand exactly what we needed, and found the best product to match our needs. Very happy with the service we recieved, Very friendly and efficient staff. Will definiently use them again and would highly recommend!
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Posted 8 years ago
Outstanding service. Helpful, polite, professional and ultimately found us a mortgage that met our needs and offered us the best value. London and Country are highly recommended.
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Posted 8 years ago
When I have used L&C brokers I have been impressed with their service and prompt response to queries. It is useful to have this impartial advice when making important financial decisions.
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Posted 8 years ago
Very helpful and easy to talk to. Felt that additional products were pushed too hard, like buildings insurance and life insurance and cost for that was very high
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Posted 8 years ago
Excellent, professional service. Clear advice, they were neither too pushy nor indifferent. Also good response time to my questions and they had access to at least as many mortgage deals as I could get access to online. Thanks!!
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Posted 8 years ago
Efficient, friendly and helpful, as usual. Thank you.
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Posted 8 years ago
Fantastic from start to finish we got recommend by our estate agents and I am so glad for that. We have nothing but good things to say about, The mortgage advisor David sprague. He went through everything with us gave us time to think there was no pressure. He was always there via phone or email. I have recommend family and friends. They have made buying a house as least stressful as possible.
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Posted 8 years ago
Overall the service was good, however, there were inconsistencies with the requirements set out from the lender and this elongated the time to offer and it was the source of some frustration. This is the second time that we have used L & C and our first time experience was excellent.
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Posted 8 years ago
I very slick and professional process from start to finish. Well looked after with 2 personal case workers and kept fully informed throughout. Will definitely use again in the future.
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Posted 8 years ago
Fast and efficient service. Responsive and knowledgeable advisor. Would recommend and use the service again.
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Posted 8 years ago
London & Country Mortgages, provided an excellent customer service. Throughout the time of arranging my mortgage, they always kept me upto date with any developments and made sure I was kept informed of the progress of my application at all times.
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Posted 8 years ago
The service was excellent. People were professional, flexible and responsible. I was so satisfied and have already recommended L&C to my friends.
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Posted 8 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews