L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Address: Unit 26 (2.06) Newark Work, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 1,474 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

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4.7

Based on 1,474 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb mortgage advice which resulted in a very quick and efficient re-mortgage of my house. Many thanks.”

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Posted 7 years ago

“Basically your staff. Charles Yuille, Charlotte Ayers and Charlotte Timbrell were fantastic. I have never used a broker before, but I thought the service received and the friendliness and attitude of these 3 people dealing with my case was outstanding. I truly feel like they have my best interests at heart. I will return to L and C for future business without question.”

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Posted 7 years ago

“Really helpfull, efficient. Always answered the phone. Got us a great deal. 100% satisfied”

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Posted 7 years ago

“"Excellent service, each department dedicated the public they serve. "”

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Posted 7 years ago

“I needed to find a mortgage option quickly as I pulled out from my previous adviser as I found him not very efficient. I found L&C very efficient and helpful with all the advice I received. George was great! thank you :-)”

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Posted 7 years ago

“We needed specialist advice for our mortgage. We shopped around and spoke to plenty of other brokers however when we spoke with our adviser at L&C we were confident that they could help us achieve our goal. From the outset very professional, knowledgable and were there when we needed advice. The team in the Bath office are good to work with and get the job done! Which is what you want at the end of the day.”

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Posted 7 years ago

“Quick communication”

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Posted 7 years ago

“Great service and a much better interest rate than I could of ever expected”

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Posted 7 years ago

“Fast, efficient service tailored to my needs without pressure to do more. Monitored progress and took action where possible after a mortgage offer was received. I would have no hesitation in using L&C in the future if I needed further mortgage or insurance advice. Easily outperformed the Building Society, their agents and solicitors in terms of level of service.”

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Posted 7 years ago

“The person i dealt with really put me at ease. He fully explained the process and ensured i obtained the best product for my needs”

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Posted 7 years ago

“Excellent. Understood my needs, clear information and fast service. Recommended to both my son and daughter who have also now used them. Very happy customer. Thank you”

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Posted 7 years ago

“Brilliant, efficient and very supportive.”

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Posted 7 years ago

“Explained everything clearly and kept the process simple to understand”

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Posted 7 years ago

“They quickly understood our situation and requirements and came up with a tailored offer which was exactly as we were looking for. The process was very straightforward and they handled the whole transaction up to formal offer. We are delighted customers and would not hesitate to recommend.”

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Posted 7 years ago

“Stress free process. Looks after your interest fully and ensures you get the best deal. Will be back in three years time for new updates.”

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Posted 7 years ago

“The process was as good, if not better than sitting in front of a mortgage advisor. Everything was explained very clearly and made perfect sense and we were kept informed of all developments throughout the whole process.”

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Posted 7 years ago

“L&C mortgages were very helpful, super quick and efficient in getting me the best possible mortgage deal for my first buy to let mortgage. Adil was fantastic in starting the process, getting all the information, and ensuring that everything was in motion. I'll be looking forward to their help for next time I need a mortgage!”

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Posted 7 years ago

“Excellent service by Aaron Taghdiri and Scott Lawrence who have both been very helpful and efficient in a friendly manner throughout my mortgage application. I got quick response for every question I asked or for every issue that needed resolving. I would highly recommend L&C.”

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Posted 7 years ago

“Really slow to do anything took over 3 weeks to not get us a mortgage dip, approached another broker had dip within 6hours. So after 3 weeks of no urgency and lots of stress finally got to deal with a company and a person that was actually bothered and got us what we needed. Yes they did charge a fee they were not free but they knew what they were doing and didn't waste our time. Don't waste your time here there are much better options out there. Just because something is free doesn't make it a good deal. In this case you get what you pay for or don't in L and Cs case definitely avoid.”

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Posted 7 years ago

Thanks for taking the time to review us. We're really sorry to read about your experience.

Posted 7 years ago

“I am currently In the process of using L&C. I would avoid at all costs. The communication is non existent. More a case of persistent mis-communication. Mortgage approved with post office. House sale agreed. Given date for completion. Mortgage is then audited by post office. Absolutely no feedback from L&C apart from, "it'll be complete in 2/3 days". 4 weeks later, still waiting and still being told the same thing. Despite suggesting looking at alternative providers, the advisor simply said no, we expect it to be completed in 3 days. Generallly dreadful service and clearly focused on commission not best interests of the mortgage applicants! Avoid.”

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Posted 7 years ago

We're really sorry to read this, Shane. If you can email us your case number - along with the name of your adviser to socialmedia@landc.co.uk we will chase this up for you. Thanks L&C

Posted 7 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,474 reviews