L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Address: Unit 26 (2.06) Newark Work, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 1,469 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

Metrics

Info

4.7

Based on 1,469 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

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“Absolutely wonderful service. Efficient, informative, patient and knowledgeable. Found me best possible deal, at no cost to me. Highly recommend!”

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Posted 7 years ago

“L&C are spot on in recommending the right mortgage . I was very happy with the initial service from the advisor. However the execution of the application process could have gone smoother if the communication with the case manager was better facilitated. Overall the mortgage deal was a very good one and it worked out well.”

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Posted 7 years ago

“Very pleased as usual. Perfect service.”

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Posted 7 years ago

“quick to respond, efficient”

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Posted 7 years ago

“Polite and efficient, found me a great mortgage deal, a lot cheaper than going straight through my bank. Great online system to track progress”

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Posted 7 years ago

“Incredible commitment and customer service. Always prepared to go the extra mile or ten and simply delightful to deal with.”

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Posted 7 years ago

“The advisors were very helpful”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Great service and options.”

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Posted 7 years ago

“Excellent customer service, advisor, Jack heard, and case manager, Thomas P, both made me feel very comfortable to talk to them or ask them any questions that I had”

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Posted 7 years ago

“Fantastic customer service. The whole process was super quick and I was kept informed at all times.”

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Posted 7 years ago

“When you start to look for a lender to buy a new property it can be difficult, even more, if you are not a native English speaker. When I called you the first time your colleague help me through the process and then suddenly we had to change to another person in L&C but we were happy for that, thanks to Darryl De Souza we went to check all the possibilities, available on the market. He helped us to understand better our options and getting a YES from a lender. Now we are waiting to sign the papers and we'll be ready to move to our new home. I really appreciate you to have great people working for you. I'll definitely recommend you to all my friends.”

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Posted 7 years ago

“L&C were great in helping me re-mortgage. Took time to understand what I was looking for, helped me understand everything and more importantly the actual application and completion was seamless. 2nd time I've used them, and would use or recommend L&C to anyone looking to explore mortgages.”

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Posted 7 years ago

“They treat you as if you are a machine. Can't handle a case with a difference to the norm and when your application is refused, they do not say why and refuse to help you further. Disgusting experience. Went to a different broker and despite the refused mortgage, everything went through fine. Their buyers insurance is a con as they wouldn't refund anything. Do not use them”

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Posted 7 years ago

“Great service from L&C. Both James and Jason kept on top of our application and kept us informed at every stage. Would have no hesitation in using again or recommending.”

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Posted 7 years ago

“The Mortgage advisor made it relatively straightforward to find a mortgage which suited me, and was easy to contact by both telephone and email. There was also an online tracking system which made it easy-ish to keep track of documents required and the progress of my application”

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Posted 7 years ago

“Jon Cabble knowledgeable & responsive”

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Posted 7 years ago

“The whole process took much longer than it should with repeated requests for the same documents which had already been sent. There seemed to be very little communication between L&C and the mortgage company and solicitor. The solicitor was acting on behalf of the mortgage company yet they chased me to send them documents that the mortgage company had sent me. In all my remortgage took as long if not longer than it would have taken to buy and complete on a new house.”

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Posted 7 years ago

“Absolutely amazing service! Every step of the way was explained and we had a named person for each part of the process and every one of them were easy to contact and went the extra mile to find the best deals for our circumstances. We would highly recommend London and Country and would use again. Thankyou ????”

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Posted 7 years ago

“They were friendly, understanding, and help full.”

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Posted 7 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews