L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Address: Unit 26 (2.06) Newark Work, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 1,469 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

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4.7

Based on 1,469 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

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“Excellent service.”

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Posted 7 years ago

“My advisor and case manager were great, made getting my mortgage for my house move as straightforward as possible!”

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Posted 7 years ago

“Awful service with unprofessional advice. Was advised to apply for a mortgage despite advising that I wouldn't meet their lending criteria. The service was also arrogant and rude; my requirements were not listened to. I have since found another fee free mortgage broker that has found be an excellent deal!”

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Posted 7 years ago

Thanks for taking the time to leave your review, Pete. We're sorry to read this. If you would like us to send this to our complaints team, please email us at socialmedia@landc.co.uk. Thank you L&C

Posted 7 years ago

“Maybe I'm missing something but to be told I have a decision in principle when all it is is a basic non specific affordability check is fraud. Nothing in life is free and when I was told this and they failed to mention that Santander don't lend on flats above 85% the rate meant nothing. I saw a local broker who showed me all the deals, explained the process, certified my paperwork for lender and solicitor and kept everyone in the loop - £450 well spent with him which is nothing in the grand scheme of buying and far better value than the solicitor costs for his time inputted”

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Posted 7 years ago

Thanks for taking the time to leave your review, Simon. We're sorry to read this. If you would like us to send this to our complaints team, please email us at socialmedia@landc.co.uk. Thank you L&C

Posted 7 years ago

“First time I have ever re-mortgaged so was really pleased just how efficient L&C were and frankly a pleasure to deal with. Nothing was too much trouble any time of the day.”

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Posted 7 years ago

“Excellent service, good communication and evening calls.”

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Posted 7 years ago

“It was a very easy transaction”

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Posted 7 years ago

“I am extremely happy and amazed of L&C's professionalism and efficiency that they demonstrated handling my case. I have met few mortgage advisors, part of high street real estate agencies before getting in contact with L&C, who advised that in my case I won't be able to get what I want and what I need. It was a complicated case. I then called L&C on 6 February 2017 and on the 14 February I have received my mortgage offer from the lender. Very organised, speedy reply, they kept me up to date via emails, texts and telephone calls for every next step. I would definitely use them in future and have already recommended them to friends. I am very happy with their service, their professional advise and all the options they provided me with in order to make an informed decision. Special thanks to Ruth and Shaun! Thank you L&C!”

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Posted 7 years ago

“L&C are fast and reliable, strait forwards and a top quality team. They are always ready to help and their efficiency is just another level. Thank you all, you've helped me when I was about to give up and without your services I couldn't have made it.”

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Posted 7 years ago

“I have a number of buy-to-let properties and made a mistake of using L&C to remortgage one of them. Their inefficiency is shocking. I am being passed back and forth between different case managers who keep asking for bits of information which they already have, which is extremely frustrating; they will not give you an update unless you ask for it; the online system is useless as all info I have put into the online case tracker they have asked for again in an email, I can go on. Overall, I have a very straightforward case of remortgage which has so far taken over two month and is still far from being completed. I have just got off the phone with them again, responding to yet another request for information, to point out that they have it - and magically the guy at the other end did find it! Very disappointed, this has been a waste of my time and I will never use L&C again.”

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Posted 7 years ago

We're really sorry to read about this experience. If you would like us to look into this on your behalf, please do email us at socialmedia@landc.co.uk. Thank you, L&C

Posted 7 years ago

“Absolutely brilliant service - best mortgage offer, customer service, insurance and conveyancers - thank you!”

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Posted 7 years ago

“Fantastic experience start to finish, felt supported and well advised by very efficient, friendly and competent advisers. Can't recommend L&C highly enough.”

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Posted 7 years ago

“All the advisors I dealt with were very knowledgeable and helpful. They were quick to respond to queries. Definitely recommend them.”

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Posted 7 years ago

“L&C have covered every base for us. It is our second experience in using L&C. They have carefully talked us through every step of the way in what can be a very complicated process. Their life and buildings insurance quotes were very competitive and every member of staff is a credit to the company. They are professional yet calming during every call and have accommodated our work hours when we have not been contactable. We would thoroughly recommend L&C.”

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Posted 7 years ago

“I've used L&C a few times now and already received great advice and a stress free service.”

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Posted 7 years ago

“Appropriate level of contact. Efficient and personable.”

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Posted 7 years ago

“An excellent service- friendly staff through the whole process. They were quick to respond to any queries and made the mortgage process so easy. They also found us a great deal that wouldn't have been possible if we had gone direct. I would definitely recommend them.”

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Posted 7 years ago

“L&C moved swiftly when it came to applying for the remortgage and helped me complete the remortgage within the target time scales. I was pleased to learn that their mortgage advice came without any upfront fees.”

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Posted 7 years ago

“L&c, were very professional, available as an when required and attentive and provided excellent support all along.”

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Posted 7 years ago

“When my current company refused to consolidate my mortgage because they said I couldn't afford to pay a lower monthly amount, L&C were able to get me a fixed mortgage at a lower rate with no problem.”

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Posted 7 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews