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L&C - London & Country Mortgages Reviews

4.7 Rating 1,469 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,469 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

Thorough and personable
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Posted 7 years ago
L&C provided a very proffessional service with quick response time and were always very informative.
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Posted 7 years ago
L&C provided a brilliant service for my remortgage. Robyn was always available whenever I had any questions. I would very much recommend them
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Posted 7 years ago
All round excellent efficient service. Will use L&C again! Thank you
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Posted 7 years ago
Made it easy to remortgage
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Posted 7 years ago
A friendly service and a dedicated team of mortgage advisers who where dedicated to finding me the best mortgage product for my property if only the solicitors where just as dedicated!
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Posted 7 years ago
L&c met all your requirements
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Posted 7 years ago
Professional work
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Posted 7 years ago
Excellent service with great communication throughout the process, would recommend!
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Posted 7 years ago
I struggled to obtain a mortgage through other companies because I was not being informed the correct way and the advise I was being given did not help or support me in anyway. I have to say that L&C did everything they could to help me and presented me with options which I though was a great touch. I am very satisfied with how the whole procedure went and I will be definitely be using L&C in the future.
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Posted 7 years ago
Will & Olivia kept in contact with me every step of the way. They were always transparent, efficient and approachable. Excellent customer service and very professional.
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Posted 7 years ago
They got me my mortgage and were pretty straight up the whole way along and worked really hard to get my a good deal. Thanks Nuala
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Posted 7 years ago
hi L and c were great . but get your own solicitor. blacks were very slow [part time] no matter how fast we responded we got an out of office email .and another weeks delay. my solicitor said they were being over picky on a number of issues and a simple remortgage became unnecessarily complex. i intend to contact law society as i have no faith in their internal complaints system
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Posted 7 years ago
Great service provided by all staff members involved. Promt reply to all my calls and also the service is free of charge. I will recommend L & C to other very happily
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Posted 7 years ago
This is the second time we have used L&C to select the best mortgage for us and have again found them to be very knowledgable & prompt in all apspects of their work. With special thanks to Nathon Moor.
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Posted 7 years ago
Thank you so much London & Country Mortgages for helping us find our mortgage to get our first home together. The quality of service, help and advice was second to none. We would recommend you to anyone.
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Posted 7 years ago
Thanks for taking the time to send your review, Christopher. We're so pleased to read that you would recommend us to others. L&C
Posted 7 years ago
5weeks down the line and still no closer to being accepted for a mortgage. Bank say they have not heard from L&C for almost 2 weeks! They do not answer my calls. I was so concerned that I went to the estate agent last night. They did all the checks and I have been accepted for a mortgage by the bank they recommended this morning. If you are considering using L&C, save yourself a lot of stress, my advice is DON'T.
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Posted 7 years ago
We're so sorry to read this Irene. Please could you email us so that we can find you on our system and investigate this for you. Our email address is socialmedia@landc.co.uk - if you could email us with your full name and postcode, we'll look into this. Thanks L&C
Posted 7 years ago
I've never written a feedback post before but in this instance I feel compelled to do so. I was not informed of my rejection for my mortgage aparently days after it was turned down. To be more accurate I read the application and phoned my case manager and advisor who was "just about to get in touch with me". In the meantime L and C continued to request my documents I guess under the supposition that I would reman a loyal customer. We agreed (last week) to submit to a new lender yesterday but now I can't find either my advisor or a case manager to speak to me. I'm about to lose the house I'd spent weeks negotiating over. I'm okay with rejection by the lender however I expect my broker to communicate with me.
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Posted 7 years ago
We're sorry to hear this and we'd like to help Tracy. Please can you email us at socialmedia@landc.co.uk with your full name and the name of your adviser? Thank you L&C
Posted 7 years ago
Aaron, our advisor, quickly and succinctly supported us to know our options and choose the best one for us. Efficient and knowledgeable, doesn't waste time or do smarm. Would definitely recommend L & C based on our experience over a number of years now.
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Posted 7 years ago
All proces wasn't easy but finally everything hs been sorter. Thank you.
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Posted 7 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews