L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Address: Unit 26 (2.06) Newark Work, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 1,469 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

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4.7

Based on 1,469 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used l&c in 2013 for my residential mortgage, the knowledge of the "advisor" Chris was horrific, i am a qualified mortgage advisor no longer working in the industry (now in hr) so know enough to get by. advice - they tried to pigeon hole me to Natwest because of their easier affordability, i said no and told him Halifax affordabiliTy was tight but where i wanted to apply. He informed me 6 weeks in halifax would not accept part of my income, i had to explain to him what to say to the u/w's ..... Twice, in the end i sent him a script to follow. In the end we got there, i put it down to him being inexperienced. I have been contacted by Chris again to remortgage, i thought I would go with them for ease..... Boy was i wrong..... Firstly, tried to push me down natwest route again, then when he actually bothered to review rates, hsbc came up trumps. The inexperience feal was still there 6 weeks after the app, so i cancelled ap and sorted the mortgage direct with them myself..... Never again”

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Posted 8 years ago

Good morning. Sorry to hear that the service we have provided has not lived up to your expectations. We'd be more than happy to discuss your case in more detail and take on any feedback you might have, if so please contact us via email at enquiries(at)landc.co.uk. Kind Regards L&C

Posted 8 years ago

“Everyone I spoke to was very friendly and helpful. Howard Dennis was great as was Kathryn Smith. One minor suggestion would be that you all talk a bit slower! It's sometimes hard to follow especially when, as a caller, you're not always sure of the terminology. Overall extremely happy with the service.”

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Posted 8 years ago

“London and Country have provided an excellent service, and as First Time Buyers, have been extremely helpful every step of the way. Highly recommended”

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Posted 8 years ago

“Used L&C for the second time for remortgage of both my residential and buy to let mortgages after they having arranged both my mortgages two years ago. Their services were once again excellent. They keep track of your mortgage expiry dates, send you reminders well in advance, find you the best deals from a wide range of lenders, help you guide through the whole process and respond promptly to any queries. Best of all, they don't charge you for their services!”

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Posted 8 years ago

“London & Country Mortgages were extremely thorough and helpful from Start to Finish. Having had a somewhat negative experience locally, L & C restored my faith and confidence in the whole process. A friendly yet unassuming service delivered everything I needed to take forward living in a flat which is now a home, thank you L & C.”

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Posted 8 years ago

“Excellent service at London and Country. This is my first mortgage and so I have been very nervous. Kenny kept in touch the whole time with updates and reassured me when needed. What I will say is don't go with their recommended solicitor has I have had numerous problems and haven't had the same personal experience. I haven't even spoken to the solicitor only his assistants who are very rude. Not good when buying your first home. Pick a local firm.”

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Posted 8 years ago

“Stephen Arnold was absolutely fantastic. He is one of the most professional and helpful people I have ever encountered. He was very knowledgeable and responsive. he resolved every query I had on the same day and followed up with me on everything. I would never want to work with another broker but him. Catherine MacDougall was also brilliant and incredibly helpful. Overall both of them have made the most fantastic of impressions and I will recommend your company to everyone I know. please pass this feedback to them and thank them for their efforts.”

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Posted 8 years ago

“My Name is chai and I am first time buyer. I want to say that my broker Ben is a great broker and I will not buy my house without him. My house purchase last 8 months due to tenant refuse to move out. Ben help me extend my mortgage. Ben is so professional and good service .He always come back to you very fast if you need help. Ben, you are a great broker and I am so luck that you are my broker. Choose Ben as your Broker .He is the best broker I have ever see.”

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Posted 8 years ago

“From submitting on-line and receiving the first phone call the service has been first class. We have been kept up to date all the way to receiving the mortgage. I cannot fault your advisers in any way and they have been very professional.”

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Posted 8 years ago

“This will be the third time we have used London & Country to remortgage our house. Each time we have found them to be thorough and friendly, making the whole process much less stressful. I would (and have) recommend L & C to anyone.”

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Posted 8 years ago

“Our adviser was Jenifer Burns and we were provided with Excellent, efficient and a friendly service. Jenifer made the whole process simple and painless and I do not hesitate to recommend.”

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Posted 8 years ago

“I have worked with London & Country Mortgages on two occasions now and have had excellent service and advice on both occasions. I wouldn't hesitate to work with them again and would highly recommend them.”

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Posted 8 years ago

“Great free advice and Morgage set up service provided”

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Posted 8 years ago

“My girlfriend and I just bought our first home using London and Country. We were so pleased with how quickly and efficiently they were and were very flexible to our tight schedule! Thanks very much I will be recommending you to my friends and family.”

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Posted 8 years ago

“I can highly recommend London & Country. They arranged my recent remortgage efficiently and were very professional throughout the process. They have saved me over £300 per month for no personal charge!”

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Posted 8 years ago

“Friendly, helpful staff fulfilled all my requirements professionally, quickly and efficiently. Could not ask for more. Very useful online tracker facility”

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Posted 8 years ago

“Would recommend broker to others”

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Posted 8 years ago

“My advisor was helpful and definitely came up with deals which weren't available directly. He had a financial interest in getting the mortgage through, so it helped to move things along quickly (which we needed for this particular transaction). He bore with me very patiently when I was trying to get things moving faster. Once the application was submitted, I was transferred to a colleague to see me through the whole process, and that also worked well. there are a number of fees which were not clear to me at the outset (eg when I asked for a list of panel solicitors for my lenders, it turns out the firm they push pays a referral fee - I was probably naive, but assumed that as each lender decides their panel, this would not be seen as a referral) but that's a minor point.”

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Posted 8 years ago

“Advice and support provided by London & Country was generally very good. Kieran Laws and Lewiss Richards were both excellent in supporting our case and moving things forward and very polite and easy to deal with. Thank you”

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Posted 8 years ago

“David Spoor was extremely helpful and always answered my queries immediately. I would not hesitate to recommend your company to anyone looking for a mortgage.”

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Posted 8 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews