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L&C - London & Country Mortgages Reviews

4.7 Rating 1,469 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,469 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

I found London and Country a pleasure to work with. They are very friendly and professional and the explain everything to me so I could understand the impact to my live. I was worried about working with company over the phone but I would recommend this company to friend as everything went perfect for me.
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Posted 8 years ago
We have used London & Country Mortgages two times (for three mortgages). We never had a straight forward case and the team did an amazing job to help us pull everything through!! Even when we had obstacles and dead ends they always found us another solution! I am sure we will be using them again but next time I believe it will be straight forward. We will get in touch with them to find us a better deal as soon as our current rate is about to expire. It's great there is no fee whatsoever and you are not obliged to purchase any other services/insurances - although they are always a fantastic value - so if you need anything else I would highly recommend. They also have an excellent value solicitors.
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Posted 8 years ago
Very fast and efficient. Saved me money that my financial advisor wasn't able to do..
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Posted 8 years ago
Service from both the sales agent and the person processing the mortgage excellent. The mortgage was completed in a speedy manner. No complaints.
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Posted 8 years ago
I cannot tell how helpful Thomas Drew has been. So professional and hugely helpful, and terrifically efficient. A big thank you to James Robinson for his amazing service also. I would definitely recommend you to my friends and family. So pleased with the service all round Many Thanks Brenda Campbell
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Posted 8 years ago
I found the people who managed my mortgage were great people to deal with, very professional and very personable. Things moved quickly and smoothly. I wouldn't hesitate to use them again.
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Posted 8 years ago
London & Country Mortgages have done a very good job for me. which I never thought they would. They are dealing my case quickly and simple. Specially the case manage Martin P. He was quickly respond everytime my call or email. I will go back next time when my mortgage due to renew. I will recommend family and friend to use L&C
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Posted 8 years ago
Friendly, professional and extremely knowledgeable. Nothing seemed like a problem and would definitely use L&C again as I have done before! Top job!
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Posted 8 years ago
From beginning to end Christopher Redhill was marvellous, he knew what we wanted and got it right first time. The speed and ease of arranging everything was great and nothing was to much trouble. I would highly recommend london and country to anyone and everyone
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Posted 8 years ago
Being a first time buyer it was important to me to make this process as hassle and stress free as possible. Everything appeared to be the case both advisors that I spoke to were great and explained everything clearly however there was one major issue in the process in that there was a data protection breach in that you passed the wrong law firm details to the lender which resulted in all my personal details being sent to the wrong law firm. I spoke with the information commission who advised me to put my concerns/complaint in writting. I sent an email on 17th June to which I received a letter advising that it was being looked in to, however I have yet to hear anything more. Had this massive error/breach on your part not happened I would have had no problem recomending your company to friends and family. However after this error and the stress that it has caused me there is no way I could possibly recommend your company,
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Posted 8 years ago
Dear Mr Logue, sorry to hear that you've not been happy with the service received. I can see from your file that our compliance team are currently investigating your complaint and will come back to you as soon as this is completed, which will be within the timescales set out by the FCA. L&C.
Posted 8 years ago
Very pleased with all the assistance and guidance received from Amy and Chris. We will not hesitate to recommend both of them and L & C. We had a short time frame and Amy was on the case and got this through for us. Thank you both
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Posted 8 years ago
The service provided by London and Country Mortgages was excellent from start to finish. The mortgage broker was friendly and engaging. He explained everything he was doing as we moved forward and was always ready to explain terms we did not understand. He found us the right mortgage that suited out situation. Our case manager was also incredibly helpful. She made sure we were comfortable with the application for the mortgage and again, guided us through the process - always available and friendly over the phone. The service was excellent and we are very pleased.
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Posted 8 years ago
Thank you so much for the fast effective results great job definitely will be coming back. Turn around time is quick take all stress of you. Thank you Andrew and Lauren very helpful.
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Posted 8 years ago
Excellent service and we keep going back as they find the best competitive deals. Nothing ever seems too much and always polite. My broker feels like one of the family!
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Posted 8 years ago
We were initially impressed and happy with the great mortgage deal that London and country found us that suited our needs. The disappointment became evident when we received a bill for legal fees and land registry fees after being told it was a "fee free" mortgage. So out of pocket by £300 +, we will be sorting in branch next time
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Posted 8 years ago
Was a bit concerned about getting a mortgage post MMR but advisor was very knowledgeable and reassuring. Tight timescale on deal but everyone pulled together to get offer on time and was informed every step of the way. Wouldn't hesitate to use again next time.
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Posted 8 years ago
London&Country were a wonderful mortgage advice company to work with. Their advice, communication skills and follow up is second to none. I will never look further than this company again. L&C took all the stress out of the mortgage process. I would highly recommend them to anyone.
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Posted 8 years ago
A written complaint was forwarded to your Chairman so may I suggest you seek that out .
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Posted 8 years ago
Got a great mortgage deal through L&C. They take away the time and stress of trawling the market and do their best to find you the best deal for you. Very pleased with the service - would definitely use again.
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Posted 8 years ago
Very professional and thorough service at all times
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Posted 8 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews