L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Address: Unit 26 (2.06) Newark Work, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 1,469 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

Metrics

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4.7

Based on 1,469 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too early to finalize a review of the service, but so far so good. Ask me again after completion. Only negative aspect so far is the lack of a secure web portal for uploading confidential documents such as payslips and bank statements. (Trussle offer this.) L&C have been more convenient and cheaper to use than high street alternatives. In addition there is the welcome transparency of seeing the mortgage quotes for yourself on ComparetheMarket.com rather than via the laptop of a mortgage broker on the other side of a desk.”

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Posted 4 years ago

“The process of having a mortgage with L&C couldn’t be simpler, we had a man called Benjamin Watch who has been nothing but superb in his help to finding us the right mortgage, would recommend to anybody.”

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Posted 4 years ago

“My initial contact and assistance was fantastic! My requirements were listened to and a really suitable product was offered. Since then though I can't get call backs or replies to emails. The service has tailed off”

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Posted 4 years ago

“I have arranged many mortgages with L&C and return each time because my adviser is excellent, very helpful and knowledgable.”

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Posted 4 years ago

“This time quite disappointed with communication”

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Posted 4 years ago

I'm very sorry to hear you found the communication on your mortgage case to be poor. If you could please email your reference number to socialmedia@landc.co.uk we'll take a look at what happened with our Customer Care team and see how we could have improved your experience. Best wishes, L&C.

Posted 4 years ago

“Good service”

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Posted 4 years ago

“Very efficient and helpful throughout the process”

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Posted 4 years ago

“Helpful, efficient and achieved the desired outcome, namely a cheaper new mortgage deal.”

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Posted 4 years ago

“Neil Murray our mortgage adviser is always ready to help and gets the application in (Limited Company) on time. Very good service always.”

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Posted 4 years ago

“From start to finish the whole process was managed quickly and professionally. As a first time buyer I was a little unsure of where to even start looking for a mortgage but Doug talked me through everything thoroughly, found me a great deal that suited me and my circumstances. Communication was great and he kept me informed on what was happening. Would definitely recommend them.”

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Posted 4 years ago

Hi Stephanie, thanks for letting us know what a great experience you had and thanks so much for the recommendation! Best wishes, L&C.

Posted 4 years ago

“Very speedy and efficient.”

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Posted 4 years ago

“Really trustworthy and friendly staff. Helped me out considerably when trying to remortgage. Highly recommended.”

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Posted 4 years ago

Hi Richard, thanks for taking the time to let us know we did a good job, it means a lot to us! Best wishes, L&C.

Posted 4 years ago

“L&C make remortgaging simple. They do all of the work quickly and courteously. I actually can’t think of a reason not to use them. Have recommended them to many of my friends and originally used them because they were recommended to me.”

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Posted 4 years ago

Hi Eileen, thank you so much for the recommendation, it's very much appreciated! Best wishes, L&C.

Posted 4 years ago

“Fantastic service from Sam and Mary. We could not have asked for anything better when buying our first home.”

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Posted 4 years ago

Hi Alexander, thanks for leaving us such positive feedback! Best wishes, L&C.

Posted 4 years ago

“Amazing help and sorted it all out perfectly Rachel Godfrey especially was amazing.”

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Posted 4 years ago

Hi Matthew, thanks for leaving us a five star review! We're really pleased to have been able to help you with your mortgage needs. Best wishes, L&C.

Posted 4 years ago

“They were a massive help in finding me the eight mortgage and life insurance. Super helpful, really quick at getting back to me and processing my application. Bradley was a star.”

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Posted 4 years ago

Hi Nicola, thank you for the five star review and your really positive feedback! Many thanks, the L&C Team.

Posted 4 years ago

“L&C kept me engaged and up to date with the progress on my mortgage once they had found one tailored to my needs. I had a named representative I was able to communicate with at a personal level. I would recommend them to anyone wanting support in finding a mortgage or remortagage as they do the work for you at no cost to you.”

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Posted 4 years ago

Hi Malcolm, thank you so much for the recommendation, we really appreciate it! Best wishes, the L&C Team.

Posted 4 years ago

“Excellent service; professional, knowledgeable, friendly and helpful. This is the second time I have used L&C to remortgage and I would not hesitate to use them again in the future.”

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Posted 4 years ago

Hi Jennifer, we're really pleased we could help you so efficiently with your remortgage. We're also thrilled to hear you're a returning customer and we look forward to working with you again in the future! Best wishes, the L&C Team.

Posted 4 years ago

“Expertise in their field and services rendered was second to none.”

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Posted 4 years ago

Hi Alain, we're really pleased you had such a positive experience with us. Thanks for taking the time to let us know. Best wishes, the L&C Team.

Posted 4 years ago

“Both Alex and Alex were great help and able to help us get our first property in this current climate. They were both extremely helpful and knowledgeable and offered first class support and advice to us both. Great work and would highly recommend.”

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Posted 4 years ago

Thank you for the recommendation, we're really pleased to have been able to help you secure your first home! Best wishes, the L&C Team.

Posted 4 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,469 reviews