Lola + Blake Reviews

Name: Lola + Blake
Rating: 4.85

4.9 Rating 212 Reviews

97 %

of reviewers recommend Lola + Blake

4.9

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Lola + Blake 5 star review on 2nd May 2023

Anonymous

Anonymous // 01/01/2019

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“Amazing pyjamas, beautiful patterns and colours and great quality. I bought them got my family, then went back and got more as gifts too!”

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Posted 1 year ago

Thank you for the lovely feedback! Enjoy the matching and thank you for thinking of us for your gifting needs! We hope our free and luxury gift wrap options and gift notes available with an array of gift set choices make it an easy place to sort your gifting needs.

Posted 1 year ago

“I still haven’t received the delivery and it was supposed to be a Christmas Eve present. I have emailed the company direct with no response asking if they could look into the delivery. Very very disappointed and frustrated”

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Posted 1 year ago

Hi there, I am so sorry for the trouble you experienced with your order and its late arrival and the disappointment and frustration this caused you. I know we have managed to rectify this for you now and you have your order which I really hope you are happy and pleased with from a product quality point of view. The Royal Mail strikes caused so much stress over the Christmas period even on our back-up couriers dpd and as you know from my direct contact I wasn't on top of my emails as much as I should have been from Christmas eve when you emailed me through to 28th December when you left your negative review. I hope you'll give us another chance to prove what great customer service and delivery we usually have. Many thanks

Posted 1 year ago

“Perfect fit, lovely material and prompt shipping. Very pleased 💜”

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Posted 1 year ago

Glad you are so pleased with them! We've worked hard on the fit and tweaked it to make them what we think is a perfect fit. The different British illustrators paintings really do make the pure, high thread count cotton feel even more special. Our fulfillment warehouse are really great at getting all the orders out in less than 24 hours. Enjoy your pyjamas :-)

Posted 1 year ago

“Great company to deal with and received my item fast especially considering how close to the holidays it is and all the issues with deliveries there are. Fantastic, thank you!”

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Posted 1 year ago

Thank you for your kind words and so pleased you're a happy customer :-)

Posted 1 year ago

“A Christmas present which I am sure will be a gorgeous surprise and a massive hit. So pleased I found you online :-)”

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Posted 1 year ago

“Always a great experience and a great product whenever I have the pleasure of dealing with the Lola + Blake team.”

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Posted 1 year ago

“Lovely design and quality”

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Posted 2 years ago

“Aww these are gorgeous pjs - fab quality, beautiful design and soft cotton. I love getting something unique and supporting a small business too!.. I got mine from a pop up and the lender was a delight too, love them so much ordered matching ones for my son and husband for Christmas :-) thank you!!”

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Posted 2 years ago

Thank you so much for your kind words. It really make my day and makes everthing worth while to hear feedback like this :-)

Posted 2 years ago

“I was attracted to the woodland design fabric but was disappointed to discover on arrival that they are not made from brushed cotton. However, the fit was fine.”

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Posted 2 years ago

Hi there, I'm so sorry to hear you were disappointed with the cotton. We pride ourselves on using the highest quality, 200 thread count Indian cotton for our items. By keeping them unbrushed it makes the item more seasonless which allows it to sustainably be worn all year round with the breathable cotton keeping you cool in the summer and naturally retaining heat in the winter. I am glad to hear the fit was good and I hope overall you are satisfied with your product. Thank you for shopping small :-)

Posted 2 years ago

“Beaux produits. Dommage que certains articles étaient non disponibles lors de la commande puis disponibles 48h après et de ne pas pouvoir les ajouter, pour limiter les frais de port. Attention taxe à la douane de 29euros en supplement.”

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Posted 2 years ago

Hi there, I am so glad you think the products are beautiful. We go out of our way to make sure little details like piping, draw string, buttons and pockets are stand out features along with the amazing craftmanship our of artisans. I'm glad this came across. I am sorry the products you wanted were out of stock - we regularly update stock with returns which are repressed and checked as soon as possible so they can go to loving homes! So stock levels can change. Finally I am sorry for the import duties. Since Brexit I am afraid european customers have been stumped by this. It is completely out of our hands and unfortunately as a small business just unfeesiable to cover all these costs ourselves. I really hope that couriers can work out a longterm resolution to this ongoing issue so we can continue to supply internationally as smoothly as possible.

Posted 2 years ago

“Lovely material, very funky design and fits perfectly ....Also, delivery was very quick.”

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Posted 2 years ago

“Very good delivery. Nice product, feels good quality, hope it lasts!”

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Posted 2 years ago

“Thank you so much. The PJ's fit perfectly and love the blanket.”

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Posted 2 years ago

“This has been a well received gift for my Godson's new baby. She looks very cosy under the quilt”

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Posted 2 years ago

“Fabulous quality pyjamas. Great service - worth every penny!”

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Posted 2 years ago

“Lovely quality jungle cotton pjs”

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Posted 2 years ago

“Perfect autumn pick me up print pyjama bottoms, for daughter's last-minute birthday gift. Given good advice online regarding correct sizing to buy for long legged size medium. Was advised to buy a Men's size Small, to cater for her long legs. V sound advice as normal women's sizing only goes up to a 31 1/2 in length leg. Not only did they get there on time but they were beautifully gift wrapped too. Excellent service all round. Thank you Lola & Blake.”

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Posted 2 years ago

“Such beautiful quality. I love these pyjamas so much. Very autumnal, perfect with my autumnal home decorations. These are made to a very high standard and can’t wait to see what other designs you have. Thank you and to my wonderful husband for buying me these ❤️”

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Posted 2 years ago

“We love the Tiger jungle print pjs so much that this is our second pair. It is especially nice to see mens pj bottoms as mens pjs are usually very boring. Fast delivery”

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Posted 2 years ago

“Beautiful products, our grandchildren love all their PJ’s. A very quick and easy ordering system and great customer service. When I ordered the incorrect item by mistake, the response to ensure I received the right design was immediate. Very impressed with Lola + Blake and will continue to order the lovely products they offer”

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Posted 2 years ago

Lola + Blake is rated 4.9 based on 212 reviews