Login
Start Free Trial Are you a business?? Click Here

Garden Adventure Ltd Reviews

4.8 Rating 259 Reviews
69 %
of reviewers recommend Garden Adventure Ltd
4.8
Based on 259 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Read Garden Adventure Ltd Reviews
Visit Website

Phone:

01342 477774

Email:

sales@gardenadventure.co.uk

Location:

19 Manor Road,
19 Manor Road
East Grinstead
RH19 1LP

Write Your review

Garden Adventure Ltd 5 star review on 5th October 2024
Anonymous
Garden Adventure Ltd 5 star review on 7th March 2023
Linda Fauld
Garden Adventure Ltd 5 star review on 4th May 2022
Niki
Garden Adventure Ltd 4 star review on 17th March 2022
Peter Abbott
Garden Adventure Ltd 5 star review on 7th August 2021
Rachael
Garden Adventure Ltd 5 star review on 7th August 2021
Rachael
Garden Adventure Ltd 5 star review on 7th August 2021
Rachael
50
Anonymous
Anonymous  // 01/01/2019
Martin was exceptionally helpful and provided a design that perfectly fit my space by making a few changes to a standard design. This resulted in a cost-effective and premium quality kit that was delivered on time, with all cuts complete and ready to assemble. The logs really do slot together perfectly every time and the instructions provided are clear and very good. I was able to do the work mostly by myself, enlisting the occasional help of someone to do lifting with me. The result is outstanding. I chose to pour a concrete foundation and install roof insulation and plan for this will to be my workshop for many years to come. Thanks Martin
Garden Adventure Ltd 5 star review on 5th October 2024
Helpful Report
Posted 1 month ago
Top Service...Accurately and well delivered Thank you AN Surrey
Helpful Report
Posted 6 months ago
Rate 5. Excellent service, they exceed our expectations by including extra wood and shingles. Everything went together exceptionally easy.
Garden Adventure Ltd 5 star review on 7th March 2023
Helpful Report
Posted 1 year ago
Rating 4 out 5 Generally,really good guality product. Better than I inticipated. Only problem during build was that one of the doors bottom hinge point on the wood was split. But I repair that myself. The door could have been fitted with better hinges, with dead locks.
Helpful Report
Posted 2 years ago
Still waiting on replacement door that came damaged
Helpful Report
Posted 2 years ago
As advised when the issue was first raised and once it was established exactly where the problem was, the replacement would take a few weeks to get delivered to yourself once manufaCTURED, SHIPPED ACROSS EUROPE AND ONWARDS TO YOURSELF IN sCOTLAND. The replacement unit is currently with our UK hauliers and awaiting despatch to yourself. They will contact you directly to arrange delivery. I'm sorry this issue has resulted in the negative review - when damage is incurred it is more likely during the transportation period and out of our hands, as frustrating it is for all concerned. I do hope you are otherwise pleased with your new cabin. Sincerely Martin Corby
Posted 2 years ago
Rome wasnt built in a day but my bespoke cabin was. First class coms from begining to end. Easy to follow instructions ending with a top quality product. Easier than expected and would do it again. Many Thanks to Martin and team!
Helpful Report
Posted 2 years ago
Martin is really helpful and communicates well we would buy from him again and have recommended to friends
Helpful Report
Posted 2 years ago
Highly recommend Garden Adventure Ltd. We bought a Boston cabin 18 months ago and have been thrilled with it. We did have a broken handle recently and Martin sorted a replacement with no hassle.
Garden Adventure Ltd 5 star review on 4th May 2022
Helpful Report
Posted 2 years ago
Although Martin did replay to our messages quite promptly, the cabin took 8 months to deliver.
Helpful Report
Posted 2 years ago
We bought the clock tower log cabin in February last year. We had not bought anything like this on the Internet or without seeing one in a show, ground and  was a bit concerned. After a few telephone calls and emails with Martin, I felt reassured to make a purchase but we  need not have worried. When the cabin arrived, the log cabin was exactly what we wanted. The whole process was first class, we were kept informed of the progress from  manufacture  to delivery. The delivery date and time was spot on. After a good read of the plans we started to errect the cabin. I have to say it went together very well, no bent or warped  wood all the joints were good and tight. The plans were spot on. The roof was a little tricky, as I had never fitted shingles before but a bit of research, this part also  went well with more shingles than needed. There was a couple of times I had to ring Martin about some  minor points which were more to reassure  me that I had understood the plans, Martin was only too happy to help and give me the advice I needed. He came across as being someone who didn't just want to make a sale and forget the customer once he had completed the sale. The fiinished product looked the business. We used a quality wood preserver and a quality paint to finish it It has now been up for just over a year. There has been no separation of planks, no seepage of rain and no damp. The only thing we have had to do was plane a little bit of the door as it had swollen slightly. A couple of minor points that i think should be mentioned. We ordered the Georgian style door and windows at an extra cost,. This was a waste of time it  was a cheap method of making the doors and windows to look Georgian,   in the end we didn't use them as they looked too false. And the other point is, for a  few pounds more, it could have come with window stays  as there was no way of holding the windows open and without them they would just flap in the wind. I bought some cheap ones from Screwfix that did the job. We have used it lot even though the winter. All in all I would recommend Garden  adventure and the product we bought was  in my view good  quality.  Thank you to Martin for offering a good product and service.
Garden Adventure Ltd 4 star review on 17th March 2022
Helpful Report
Posted 2 years ago
Proffessional delivery driver put it where I really wanted it even when I doubted he could. Cabin is well made solid wood construction. All joints are tight so make sure you have a quality rubber mallet to assemble it. The only thing they could do better is if they provided the screws to install the doors and windows, or at least provide details of the best size and how many to buy ahead of time. As I was assembling on a Sunday I used 4 different sizes because that's what I had but will be going back to replace them once I can get to the shop.
Helpful Report
Posted 2 years ago
Garden Adventure were very good to deal with and quick to answer any questions I had. Martin was very knowledgeable about every aspect of the design and materials.
Helpful Report
Posted 2 years ago
Excellent quality build and really easy to put together thank you so much
Helpful Report
Posted 2 years ago
Really pleased with the cabin. Excellent customer service from Martin throughout especially during Covid supply challenges.
Helpful Report
Posted 2 years ago
We are over the moon with our 4x4 Grande cabin from Log Cabin Kits. The service and communication from Martin was brilliant throughout, and he would always answer any questions I had (and I had a few), so thank you! We used the fitters who were friendly, arrived early and cracked on with the job. We've had the cabin for 3 months and it's been exposed to a range of weather conditions, and so far no issues experienced. I would highly recommend!
Garden Adventure Ltd 5 star review on 7th August 2021 Garden Adventure Ltd 5 star review on 7th August 2021 Garden Adventure Ltd 5 star review on 7th August 2021
Helpful Report
Posted 3 years ago
Excellent service from start to Finnish. Great quality product at a reasonable price. Martin was extremely responsive when I had queries in regards drawings and specification he e-mailed me back straight with an answer. Definitely recommend garden adventures if your planning on buying a summer house/log cabin. The fitters he recommended were also professional, they turned up on time and worked till the job was done.
Garden Adventure Ltd 5 star review on 2nd August 2021 Garden Adventure Ltd 5 star review on 2nd August 2021 Garden Adventure Ltd 5 star review on 2nd August 2021
Helpful Report
Posted 3 years ago
The whole experience was easy and clear from start to finish. We asked quite a few questions before delivery and Martin answered them really quickly and comprehensively. The cabin was great. We built it with two people apart from the doors and windows which took a few more people as they were pretty hefty.
Garden Adventure Ltd 5 star review on 14th July 2021 Garden Adventure Ltd 5 star review on 14th July 2021
Helpful Report
Posted 3 years ago
Excellent product and service, took a while to arrive but we knew that would be the case. Martin was, as expected extremely helpful as was the delivery driver who offered to bring the kit 200yds up our track even though he was only obliged to drop it at the roadside. The cabin itself is very accurately machined so made for an easy build taking two men a weekend to pretty much complete it, minus roof covering, paint etc. All very good quality for the price, highly recommended.
Helpful Report
Posted 3 years ago
Apologies to Martin for my blunt review below, after reading about the global timber shortage I now understand why there’s such a delay. Martin has also confirmed that my cabin has left the factory and is heading to the U.K. I’m looking forward to it arriving.
Helpful Report
Posted 3 years ago
The cabin arrived late with bits missing, but Martin sorted this and came and helped with installation FOC. The cabin is now up and fully serviceable. It is important to remember that wood being a natural product moves with heat and moisture for some considerable time once assembled, especially important if you intend to attach anything to the walls. If I was installing another I'd consider treating the wood with preservative and waterproofing before assembly.
Garden Adventure Ltd 4 star review on 29th April 2021
Helpful Report
Posted 3 years ago
Garden Adventure Ltd is rated 4.8 based on 259 reviews