Loft Storage Room Company Reviews

Name: Loft Storage Room Company
Rating: 4.93

4.9 Rating 523 Reviews

99 %

of reviewers recommend Loft Storage Room Company

Company Reviews

Metrics

4.9

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how Loft Storage Room Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Loft Storage Room Company 5 star review on 1st September 2022

Ms Gray

Loft Storage Room Company 5 star review on 30th August 2022

Mr Penney

Loft Storage Room Company 5 star review on 5th April 2022

Mr Acott

Loft Storage Room Company 5 star review on 25th March 2022

Mr Boe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the time I contacted the Loft Storage Room Company they have been very professional in their approach, communications, timekeeping and in completing the job. My loft has been transformed from an area of the house that I only went to when I had too and then be very careful how I moved about to a room that is now safe and a pleasure to go up into. The team , lead by Paul, were friendly, hard and clean workers and have produced a 1st class job. All the joists were strengthened and raised, to give good air flow under the floor, well cut in around the roof supports and access was left to get to the various stop cocks etc in the loft. I have and will recommend this company to anybody looking for this type of work. As I say a very professional company and a pleasure to do business with.”

Helpful Report

Posted 6 years ago

“from first contact over the web everyone i dealt with - the appointment booker, the assessor, the guys who did the work and the accounts department. They were quick and efficient at all stages. The guys who came and did the job were quick, efficient and the quality of the work is very good. I wouldn't hesitate to recommend these guys.”

Helpful Report

Posted 6 years ago

“I don’t normally do reviews or surveys but Loft Storage Room Company deserve a good write up. Very reasonably priced, they did a very good job, albeit I only had a loft ladder fitted. The lad that did was on time, tidy and very pleasant. I have no hesitation in recommending this firm.”

Helpful Report

Posted 6 years ago

“Good service polite and easy to talk to. The work was carried out quickly and was very professional”

Helpful Report

Posted 6 years ago

“The company was very helpful right from the start of the process. The salesman that came to quote wasn’t pushy at all and provided us with a number of options that would best suit our needs. Once we decided on what we wanted doing and what was in our budget the work was booked in relatively quickly. The fitting team were efficient and worked quickly and VERY cleanly covering carpets with sheets from the moment they set foot in the house. The work and materials are great quality and I would highly recommend using this company to anyone. In fact, I have already and they’re coming out to quote for a family member soon!”

Helpful Report

Posted 6 years ago

“I received excellent service from this company. They started and finished on time as promised and their work was of high standard. I found the office staff and workmen friendly,obliging,efficient and competent.I'm glad I chose them J.Tora,Wembley”

Helpful Report

Posted 6 years ago

“Overall, this is an excellent company. They sent a surveyor out to assess the attic-the quote was sent a day later with no pushy tactics. They have clear pricing in the brochure so you know they're not making it up as they go along. I have a 60sqm attic and eventually agreed to have hatch enlarged, timber fold-down ladder installed, flooring raised and strengthened with additional insulation and lights. On the day of the work, the team had scheduled to arrive between 8 and 10. Took me by (pleasant) surprise arriving at 8.15 despite coming from outside of London. They set up, were very organised, friendly, professional and completed the job in 2 days-as planned. The work was faultless . The quality of the timber ladder was really good-looks and feels better than aluminium in my opinion. There might be cheaper out there but this really is a case of you get what you pay for. It was a completely stress-free and high quality experience unlike other labourers i've used in the past.”

Helpful Report

Posted 6 years ago

“Exceptional level of service from loft Storage Company on the recent job there just completed for us. The job was not straight forward, as the house is old (1880), but we are delighted with the end result. The team went the extra mile in ordering and fitting a temperamental ceiling fan that started causing problems after being moved about as part of the job. Highly recommend. Mr Jenkins”

Helpful Report

Posted 6 years ago

“Faultless, very efficient, good team, and equally important to the quality of the installation and the fair price, they were two very respectfull and good guys..”

Helpful Report

Posted 6 years ago

“The team worked in a very clean and efficient manner. The installation went without a hitch.”

Helpful Report

Posted 6 years ago

“The service from start to finish has been excellent. The staff on the phone (Ben) was very helpful. A date was arranged and then we got a call to see if it was convenient to us to bring it forward. We were delighted with this. We were given a two hour window for the fitter to arrive. He was prompt and very well organised. The fitter ( also Ben) was neat tidy and unobtrusive. His work was efficient and he was extremely polite and helpful. We are really pleased with the loft ladder and would not hesitate to recommend this company.”

Helpful Report

Posted 6 years ago

“Friendly and professional team from the quotation stage all the way through to job completion. The job was completed very swiftly and to a high standard. The workers took excellent care of my property and left the place spotless.”

Helpful Report

Posted 6 years ago

“Really good communication and high standard of work. If you need more storage then get it done and only use this company.”

Helpful Report

Posted 6 years ago

“After initial enquiry we received our quote within 24 hours and within a week the job was completed to a very high standard. Although not the cheapest, the service we received was exemplary and the tradesmen were courteous and professional. Thank you very much Loft Storage Room Company.”

Helpful Report

Posted 6 years ago

“The workman was quick, thorough and cleaned up after himself. He made an excellent job of installation of the loft ladder.”

Helpful Report

Posted 6 years ago

“The Loft Sorage really delivered a high quality service from start to finish.They were very quick at replying to my inquiry and the installation of my ladder took less than a week from start to finish! Tom who fitted our ladder was friendly and efficent and we are happy with the ladder and hatch.”

Helpful Report

Posted 6 years ago

“They were very good. the fitter arrived at the correct time, covered everyplace he was going to be with dust sheets even wore little bootees over his shoes, no fuss very friendly chap would not even stop for a coffee, he just got on with the job. Very pleased with the job and i would not hesitate to recommend the Loft Storage Room Company.”

Helpful Report

Posted 6 years ago

“Dealing the Loft Storage Company was clear, open and courteous at every stage. There was no high pressure selling. All members of staff who we encountered offered the same high standards of customer service and professionalism. It is rare to come across a company that has high standards of integrity in all of its dealings with the customer. We came away from this transaction with a very high overall standard of satisfaction.”

Helpful Report

Posted 6 years ago

“Mitch and Tom arrived on time, such friendly gentlemen, I was expecting mess but I have to say I was totally surprised NO MESS AT ALL. Loft boarded, ladders fitted with a demo. I would not hesitate in recommending The Loft Storage Room Company. From quote to install absolutely brilliant. Mitch, Tom you are both a credit to your company, thank you both so much!! Linda”

Helpful Report

Posted 6 years ago

“Great service, timely and efficient. Good price as well”

Helpful Report

Posted 6 years ago

Loft Storage Room Company is rated 4.9 based on 523 reviews