Loft Storage Room Company Reviews

Name: Loft Storage Room Company
Rating: 4.93

4.9 Rating 523 Reviews

99 %

of reviewers recommend Loft Storage Room Company

Company Reviews

Metrics

4.9

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Loft Storage Room Company 5 star review on 1st September 2022

Ms Gray

Loft Storage Room Company 5 star review on 30th August 2022

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Loft Storage Room Company 5 star review on 5th April 2022

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Loft Storage Room Company 5 star review on 25th March 2022

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Anonymous

Anonymous // 01/01/2019

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“Really efficient and customer-focused service from initial contact, through the proposal and fitting. We just wanted a simple boarding job in the loft plus a couple of extra pieces. At no point did I ever feel like I was under pressure or being sold to. The surveyor listened to what we wanted and quoted accordingly. The fitters were also good and considerate, and cleaned up well after themselves. I would highly recommend this company.”

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Posted 6 years ago

“Delighted with the service and quality of work from the Loft Storage Room Company. They were quick to respond to my initial enquiry, answered any questions clearly, and completed the work efficiently and to a high standard. Happy to recommend.”

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Posted 6 years ago

“Excellent service carried out without fuss and disruption by friendly and efficient staff. Company worked well around plumbers who were carrying out work in loft, returning some days later to install loft ladder that had not been installed initially in order to give plumbers a larger access area. When returning to complete work plumbers commented on quality of loft boarding and installation, stating it was one of best they had seen. Would thoroughly recommend.”

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Posted 6 years ago

“Surveyor prompt with helpful advice, Workmen put dust sheets down, did a very good job (despite the Loft being red hot), cleared all the mess away & hoovered then ran through the operation of the installation before they left. Excellent job, thank you”

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Posted 6 years ago

“We recently downsized to a bungalow. When I checked the Loft area I thought "Oh No ", it was fairly dark, with insulation laying around and pipes everywhere. I thought there is no way I am going to tackle that !!!. I contacted Loft Storage room company and from that first phone call I knew that I had made the right decision. The surveyor arrived on time,and few days later the quote arrived which I was very happy with and a date was arranged for the fitting. Even changing the date and the layout was not a problem. Fitters Paul and Mitchell ( They make a good team )arrived on the specified day and despite the scorching hot weather got stuck in and completed half of the loft all I had to do was keep them supplied with a cold drinks. The work was completed the following day. Again scorching hot!!!!. The fitters were very clean ,tidy and very polite. The work they did was very professional and good quality. My loft now is very light, roomy and no sight of that ugly insulation. I would thoroughly recommend this company to any of my family or friends who need a similar service. 10/10 *****”

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Posted 6 years ago

“Competitive prices, good communication, a very polite, tidy and competent installation team, a finished product exactly as required. Full marks!!”

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Posted 6 years ago

“The positives - the surveyor was friendly, as were the guys who fitted the boarding in the loft, and the staff in the office. The fitters suggested a slight change to what we had originally odered and the end result was brilliant. Far better than we could have hoped for. The negatives - we already had a loft ladder which had to be raised when the boards were fitted. This resulted in it being incredibly difficult (and I would have hurt myself) if I tried to access the loft myself. Not ideal! We ended up calling the Loft Storage Room Company back out to replace the ladder. However, I was really disappointed that this problem wasn't identified by the surveyor initially and pointed out to us at that stage. We were offered a £20 discount off the cost of the replacement ladder (which we proceeded with) but this didn't suitably compensate me for having to be home for a 2nd time, whilst it was being fitted. I was also a bit disappointed that we didn't have the option of having a left hand or right hand grab rail on the ladder. My husband or I could easily change this but it would have been a really nice gesture by the company if they had asked us, and provided the right one.”

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Posted 6 years ago

“Top quality service from start to finish, no pushy sales and the guys that turned up were fast, polite and tidy.”

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Posted 6 years ago

“The survey was carried out close to my original enquiry, and the work was carried out within a couple of weeks. The quote was reasonable, and the company were able to provide me with additional paperwork to appease my freeholder. The team were punctual, friendly, and literally didn't stop until the work was complete. Time was taken to ensure the amount of boarding I had paid for was as effective as it could be to give me as much usable space as possible. As a woman living alone too, having unknown men in your home can be intimidating, but I can't praise these guys enough. I'm thrilled with the work that was done.”

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Posted 6 years ago

“These guys did a brilliant job from planning right through to completion. I've also never known builders stick to a schedule like this before but they have it down to a fine art. We didn't need to worry about anything. I'd definitely recommend them.”

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Posted 6 years ago

“The guys were quick, tidy and very friendly! Great service with a smile - thanks!”

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Posted 6 years ago

“Easy to deal with. Good communication via phone and email. friendly. Arrived on date on time. Fitter was helpful, efficient, tidy and done installation without any fuss or bother.”

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Posted 6 years ago

“The guys did exactly what I asked for the finish was fantastic.”

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Posted 6 years ago

“Very quick,tidy professionally done I would totally recommend the company to anyone a very happy customer”

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Posted 6 years ago

“Absolutely thrilled with loft. From survey to completion I am extremely happy. Surveyor listened to everything we wanted and put together a very good package. Fitters were on time,very tidy workers and two very nice chaps. They cleaned everything before they left and did a first rate job. I would not hesitate to use this company again. Many Thanks to you all. Mrs S Smith.”

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Posted 6 years ago

“Great service, quick efficient, no mess.”

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Posted 6 years ago

“Installed within the time frame A very good and polite work force The catch on the loft door is a bit temperamental Also I haven’t received through the post the guarantee for the work I expect it’s on it’s way”

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Posted 6 years ago

“Very Pleased with the new loft ladder and a very friendly business and efficient service.”

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Posted 6 years ago

“Done exactly what was required, nice job, very clean and tidy given all the dust and rubbish in the loft, would highly recommend”

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Posted 6 years ago

“Excellent in every respect. Reliable, punctual. The two gentlemen who boarded and insulated our loft were exceptionally professional, clean and tidy workers. They did a truly exceptional job. We are very pleased with our loft. The men work very hard, and just do not stop until they finish their work. Thank you so much. Highly recommended.”

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Posted 6 years ago

Loft Storage Room Company is rated 4.9 based on 523 reviews