Loft Storage Room Company Reviews

Name: Loft Storage Room Company
Rating: 4.93

4.9 Rating 523 Reviews

99 %

of reviewers recommend Loft Storage Room Company

Company Reviews

Metrics

4.9

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Loft Storage Room Company 5 star review on 1st September 2022

Ms Gray

Loft Storage Room Company 5 star review on 30th August 2022

Mr Penney

Loft Storage Room Company 5 star review on 5th April 2022

Mr Acott

Loft Storage Room Company 5 star review on 25th March 2022

Mr Boe

Anonymous

Anonymous // 01/01/2019

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“The young man from Loft Storage Room Company to install my loft ladder, I classify him to be a professional man. He arrived on time and took his shoes off and inspected the loft ladder hatch area and asked which way I wanted the hatch door to open. Before starting installation he laid dust sheets from front door to hatch door area. After work was completed he made sure I was happy with his work and opening and operating the ladder. He made sure no mess was left. A great job was done. Brian from Staines”

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Posted 6 years ago

“From the first phone call to completion they were efficient,professional and a pleasure to do business with. What they promised they delivered both in quality and price. No hidden extras. Would thoroughly recommend them.”

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Posted 6 years ago

“Loft Storage Room Company was very good to deal with from initial enquiry onwards. We wanted to make our unboarded loft space into a usable storage location; after our initial telephone enquiry they sent someone out to assess the work required and sent a quotation through within 24 hours. Their sales team are strictly non-intrusive and after sending the quotation (by email and post as agreed) do not pester you with follow-on calls but wait for you to come back to them. Once we confirmed they were able to schedule the work in a very suitable timeframe. The floor had to be raised and boarded, no support struts needed to be added in our case. The team arrived on time and got straight to work, were very unobtrusive while on-site and finished the same day. Several weeks on from completion we are very happy with the job done and can happily recommend the company to others.”

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Posted 6 years ago

“Supplying us with a loft ladder that is easily accessible any time of day”

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Posted 6 years ago

“Excellent service. From the first call, the survey and the guys fitting the loft board were quick, clean and quiet.”

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Posted 6 years ago

“Excellent service from start to finish,very efficient , clean and tidy. Would definitely recommend Great job, thank you”

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Posted 6 years ago

“5 STAR SERVICE”

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Posted 6 years ago

“The guys arrived on time and worked quickly and efficiently despite the loft being a tricky shape to deal with! They were friendly and tidy and the quote was reasonable. Highly recommend.”

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Posted 6 years ago

“Absolutely fabulous company. Very quick, efficient and clean. The products they used were of good quality Did a great job and would recommend them to anyone”

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Posted 6 years ago

“Polite and friendly staff. Fast and efficient service.”

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Posted 6 years ago

“The loft is now easier to access and storage increased significantly. The work was carried out fast and efficiently and cleanly. A great job, I have no hesitation in recommending them.”

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Posted 6 years ago

“Did a great job, quick and efficient, and a friendly manner. Would recommend them to anyone.”

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Posted 6 years ago

“Came on time to give a quote - appointment made at my convenience - came on time and date arranged for installation Now I have another space in my house to fill !”

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Posted 6 years ago

“They done a great job and made sure they took everything away and cleaned up when finished would recommend them anyone.”

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Posted 6 years ago

“On first contact we received excellent customer service from Donna in the office, our quotation was booked with Tony and in the meantime we were sent a full colour brochure. Tony arrived on time for quotation appointment, measured up and gave us a few ideas of options available. He also explained which options would be most suitable for the space available, using the brochure. There was absolutely no sales pressure. We received the quotations within a few hours of appointment by email, followed by copies via post. An appointment was booked for the work and Tom & Chris arrived before 08:30. Tom went through the quotation with me and made sure I was happy with everything while Chris was unloading the van. I have never known tradesmen work so hard and efficiently - Loft joists were raised & strengthened, the centre section of loft was boarded. They also enlarged existing hatch aperture, finished with architrave and installed a timber foldaway deluxe loft ladder. They also cleaned up very well when they had finished the work. Tom gave a full demonstration of how to use installed equipment and made sure I was happy with everything before they left. I would 100% recommend Loft Storage Room Company - Excellent customer service, workmanship and value for money.”

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Posted 6 years ago

“Very professional fitters who left our house as they found it following 2 hatch installations”

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Posted 6 years ago

“Contacted Loft Storage Room before I moved to my new home, visit was arranged and everything explained, brouchures and info also sent to me prior to my move. Survey was done quickly and efficiently and again everything explained clearly and I was talked through several options , I then received quotes for the various options. The chaps arrived on the arranged day and did the job, made a superb job of things, kept me informed and asked my opinion on siting of rails etc. Even though they had a long journey home they cleared up before they left. Would highly recommend , no pressure selling all very efficient , friendly and professional . Special thanks to Ellie.”

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Posted 6 years ago

“The loft ladder works great, looks great and Ben did a really thorough job, getting the fitting & finishing just right - I would recommend Loft Ladder Storage Room company to anyone who wants the job done properly at a little bit more money than the very cheapest firms and quite a bit less than some who I doubt do a better job. I'll probably get them back in the near future to board & insulate my loft.”

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Posted 6 years ago

“No complaints what so ever, very good work, trustworthy and fast!”

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Posted 6 years ago

“Very good service. Would use again.”

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Posted 6 years ago

Loft Storage Room Company is rated 4.9 based on 523 reviews