LØCI® US Reviews

Name: LØCI® US
Address: 20-22, Wenlock Road, London, London
Rating: 4.57

4.6 Rating 350 Reviews

87 %

of reviewers recommend LØCI® US

4.6

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

LØCI® US 5 star review on 3rd November 2024

Nicole Nicole

LØCI® US 5 star review on 18th October 2024

DASHAWN Peterson

174

Anonymous

Anonymous // 01/01/2019

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“Very comfortable”

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Posted 1 year ago

“Easy to order, and great customer service. I had to return the first pair I bought because I mistakenly ordered the wrong size. The return was free, easy to send back, and I received the replacement pair quickly.”

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Posted 1 year ago

“Love the boots👍so comfortable 👌”

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Posted 1 year ago

“Beautiful trainers, really comfortable , well made.. sadly too small for me , maybe a half size be good”

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Posted 1 year ago

“Great service. Trainers arrived quickly and were exchanged for a different size quickly too.”

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Posted 1 year ago

“Like the style and sustainability aspects. Would have liked more arch support.”

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Posted 1 year ago

“Love my purchase”

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Posted 1 year ago

“Quality product and delivery, taxes and toll include in price”

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Posted 1 year ago

“Beautiful and comfortable shoes! Versatile and can be worn anywhere!”

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Posted 1 year ago

“Love these shoes. Very comfortable and smart looking! Also, the entire process of purchasing and customer service has been perfect.”

LØCI® US 5 star review on 22nd February 2023

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Posted 1 year ago

“Incroyable ! Produit magnifique, et identique à la description du site. A peine reçue dans ma boîte aux lettres, déjà mis aux pieds ! Confort au rendez vous. Une légèreté très agréable. J’ai choisi le modèle LØCI x REED NINE et je ne le regrette pas ! Un grand merci depuis la France !”

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Posted 1 year ago

“I love LOCI sneakers! They are the perfect blend of style and function.”

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Posted 1 year ago

“Excellent quality trainers. They are ideal for a casual/smart event, worn with chinos x”

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Posted 1 year ago

“Love my new Loci kicks! So comfortable”

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Posted 1 year ago

“They are absolutely gorgeous and perfect but so far a bit uncomfortable, they seem a bit hard on the top and back which makes my feet hurt in those places..hope it gets better with usage though so I can decide to order more or not..”

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Posted 1 year ago

“Tennis shoes are very attractive and quite comfortable. Customer service is outstanding.”

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Posted 1 year ago

“So happy with my purchase. Fit is spot on. Look great. I'm certainly ordering another pair just can't decide which colour.”

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Posted 1 year ago

“I am Totally disappointed. I never received the shoes. I have contacted the courier and yourself by email and phone with no success. Nobody has replied back to me. Its a disgrace. It’s more than 15 days now”

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Posted 1 year ago

“Horrible costumer service”

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Posted 1 year ago

Hi Claudia, We're really sorry that you aren't happy with the service you received. Having looked into this I can see that you wanted to change the delivery address of your order once it had shipped. Following your email and, as advised in their response, the customer service team reached out to FedEx to request a different delivery address. We're waiting for their feedback on this, but unfortunately changing the address after shipment will cause a delay to you getting your order. As soon as we get an update from FedEx, we will of course update you. Don't worry, we will be making sure that you receive your new sneakers as quickly as possible! We're always keen to understand how we can improve our service as we don't like to see our customers unhappy, so we will reach out to you separately to understand what's caused you to be so disappointed and how we can learn from this going forward. Kind regards, Team LØCI

Posted 1 year ago

“Love love love my loci’s. Delivery, exchange and support was fast, easy and efficient.”

LØCI® US 5 star review on 13th February 2023

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Posted 1 year ago

LØCI® US is rated 4.6 based on 350 reviews