Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,357 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initial phonecall was very well presented and talked through thoroughly with Avais Aslam. Excellent communication and help. Then put through to Lucy Williams, our case manager who could not have been more obliging. From beginning to end, she responded straight away to all queries. Lucy emailed or telephoned straight back. She bent over backwards and helped us continuously through the process. This was a painless example of how it should be done both Avais and Lucy are a credit to loan.co.uk By us both parties responding straight away to all requirements it sailed through in record time. Really pleased. Thank you so much.”

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Posted 7 months ago

“Thank you for taking away the pressure and being so strat forward letting me no each step and a big thanks to Robbie for keeping in tuch hope the last leg is as easy.”

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Posted 7 months ago

“Very helpful staff talking you through each part of the journey. Huge thanks to Ryan, Christine and Sam for their communication (and patience!) taking us through each stage of a remortgage - made everything very painless.”

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Posted 7 months ago

“This was a very easy process there was lots of communication and help with form filling. My advisor Stacey was always polite professional and always helped with every part of completing my loan.”

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Posted 7 months ago

“We were very happy with all the people at Loan.co.uk. We also like the communication channels (email, sms, phone calls), quick replies, opening times (esp.on weekends when our discussions mainly took place). It started with Jamie as he laid out all the options available for us. He got us deal which no online mortgage calculator or direct phone calls with banks did. We couldn't have got our first family home without him. He gave us the space to think it through and were there when we were ready to jump. It was followed by Niki while we were waiting for the bank to issue the mortgage offer. And then Andrew who went the extra mile and flagged our case at bank as urgent (despite not having contact to correct dptm) which helped to expedite additional investigation so we could complete the purchase before the nervous seller could remarket the property. It was stressful and tedious journey but the team at Loan.co.uk made it possible. We thank you for our lovely home.”

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Posted 7 months ago

“We used loan.co.uk after they contacted us from our initial enquiry a year ago. Ryan Coleman was our first contact and as our application wasn't straight forward he worked tirelessly to find a company to take us on. Even after that the mortgage company had lots of questions and Ryan sorted them all through us. Andrew Schuffe to our case after we had an offer and he worked professionally to push our mortgage through. We had to contact them numerous times after we had paid their fee and again Andrew and Ryan were always there to help. We had lots of queries regarding conveyancer charges and they were all sorted straight away. Absolutely excellent service.”

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Posted 7 months ago

“Easy to deal with, firstly Greg and then Danielle both made sure we knew what was going on and when all through the mortgage application process.”

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Posted 7 months ago

“Amazing,, Nancy she said she was going to help me and she did, appreciate the service that I had thank you x”

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Posted 7 months ago

“Loan.co.uk were brilliant. I knew I needed to consolidate my debts so I was paying less per month, but Scott and Jamie helped me pick the right solution for me. Kayleigh then arranged the paperwork with Halifax and was easily contactable if I had any problems. They are a terrific team and I highly recommend them.”

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Posted 7 months ago

“Very organised and made the steps very to clear and easy to understand. Lauren was very helpful and prompt in all of my interactions with her”

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Posted 7 months ago

“Faye has been so understanding and did her job amazingly Very charming personality and always available to speak to you”

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Posted 7 months ago

“David at loan.Co.uk was so helpful and very professional. He was always there to help oot when needed and everything went very smooth. Had so much time to explain anything we didn’t understand etc…. Highly recommend David and his company. Ur an asset to loan.Co.uk Kind regards Martin”

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Posted 7 months ago

“Lilly really helped me today arranging my Life insurance. She left no stone unturned and was able to find the very best deal that would my needs and situation. Thankyou Lily”

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Posted 7 months ago

“Nancy has been excellent in finding me and my wife an equally great life insurance for our mortgage. Matthew and Ryan were exceptional too in helping us go through the application processes. A million thanks guys.”

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Posted 7 months ago

“Super helpful throughout the entire process to get my 2 charge mortgage approved. Lauren H, was in constant communication with us ensuring that everything went smoothly. I will be using them again the it comes to remortgaging.”

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Posted 7 months ago

“Brilliant team 10 Stars, hard working genuine stars, next to none. Specially Kayleigh a real superstar.”

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Posted 7 months ago

“A brilliant team. Ian and Andrew really went the extra mile for us. They worked hard to find the best deal that aligned with our requirements and the communication throughout was exceptional. Well done chaps. Nancy was also amazing sorting out the insurance - together they really do offer the complete package. At the end of our fixed rate, we’ll definitely be back.”

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Posted 7 months ago

“Rob was very professional and very patient as it took a bit longer than anticipated to get everything finalised. He explained everything in simple terms which made it easy to understand. I would definitely recommend loan.co.uk”

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Posted 7 months ago

“Lilly was very professional and very knowledgeable in her area which grr we loved me get the best deal for my family’s life insurance”

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Posted 7 months ago

“David and Jo have been first class through the entire process. Incredibly quick communication and kept us informed throughout. Thank you both so much for making it all so straightforward.”

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Posted 7 months ago

Loan.co.uk Ltd is rated 5.0 based on 3,357 reviews