Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,362 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An efficient, effective and professional service received from start to forth. Aaron and David ensured we were kept up to date and always went over and above. Thank you for a seamless experience. We would definitely recommend.”

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Posted 10 months ago

“Thank you for helping me with my mortgage application, you have made every step stress free and guided me professionally, top people”

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Posted 10 months ago

“Keeping us updated all the way Sariah who dealt with our application was very informative and felt like she went above and beyond in steering us through. Quick to respond to our questions and no waiting around on hold great service overall very happy”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“After sharing my details and arranging a call I got three text and email reminders and then nobody called. I'm very disappointed.”

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Posted 11 months ago

We are very sorry to hear you never received a callback at the specific time. Our team always try their best to contact every single customer at their desired time. Unfortunately, one of our advisers was delayed in giving you a call. This is not our usual standard of service, we will do better. We thank you for your feedback and we are looking into our processes to ensure this does not happen again. If we can be of any further assistance, please do let us know and we can get you booked in for another call.

Posted 10 months ago

“From talking to Scott at the start then Niki fast helpful service thank you”

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Posted 11 months ago

“Charlotte, made the journey stress free, she is an asset to your company.”

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Posted 11 months ago

“Fantastic helpful and friendly service.On the ball from the start very professional thankyou.”

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Posted 11 months ago

“Very professional and polite hard working team”

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Posted 11 months ago

“Great customer service - everything dealt with very promptly, and all those I spoke to were very friendly, helpful and good to speak with.”

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Posted 11 months ago

“The process has ran smoothly in securing a remortgage for my property. Staff answer any queries promptly and are knowledgeable and friendly to speak to.”

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Posted 11 months ago

“Can't thank this company enough, amazing from start to finish. Having a poor credit rating meant I was limited to what I could get as a mortgage. Ryan Holloway and Christine O'Regan went above and beyond to get me a mortgage other brokers deemed as 'impossible to get' in my situation. Ryan has a wealth of knowledge of the market, and found me a mortgage that was beyond my expectations. If anyone needs a mortgage, Loan.co.uk is the place to go. Can't fault them one bit. Will definitely be using them again in the future. Big shout out to Charlotte too, was very helpful when Ryan and Christine weren't available, and one of the nicest people I've had privilege talking to.”

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Posted 11 months ago

“Fantastic experience. Kelly Owens was just brilliant to deal with. Great communication - She was always quick to return calls and messages and pushed our application forward. Kelly has been proactive at every stage of the application and acted on our behalf super efficiently. Equally Carl Martin at the start of the process was very helpful, efficient and friendly. Would definitely recommend and will use agin without hesitation. Thank you.”

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Posted 11 months ago

“Excellent,knowledgable and friendly service. Super quick”

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Posted 11 months ago

“Fab customer service Kelly was great”

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Posted 11 months ago

“Clear friendly professional service from start to finish. Very patient and clear in any intrications and support with paperwork. Excellent service . Thankyou”

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Posted 11 months ago

“Lauren was absolutely brilliant!! First class service.”

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Posted 11 months ago

“Excellent company to deal with and very helpful would definitely recommend to anyone and there fees a lot cheaper to then any other brokers out there…”

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Posted 11 months ago

“Full process from start to finish was made painless by our case handler Danielle Holland she was so friendly and no questions asked were any trouble for her to find the answers to Would highly recommend this company thank you 😊”

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Posted 11 months ago

“Dave (our broker) worked hard to get us a great deal. As pensioners we needed something affordable and he searched the market. Great, patient service. Christine ( our case manager) kept us in touch every step of the way, making it as stress free as possible. Would definitely recommend Loan.co.uk”

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Posted 11 months ago

Loan.co.uk Ltd is rated 5.0 based on 3,362 reviews