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Loan.co.uk Ltd Reviews

5.0 Rating 3,401 Reviews
99 %
of reviewers recommend Loan.co.uk Ltd
5.0
Based on 3,401 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Loan.co.uk Ltd Reviews
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Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024
Dana Sharma
Loan.co.uk Ltd 5 star review on 14th April 2024
Kelly Westcott
Loan.co.uk Ltd 5 star review on 29th February 2024
Joby Abraham
Loan.co.uk Ltd 5 star review on 7th July 2023
Rosie K
Loan.co.uk Ltd 5 star review on 24th March 2021
Muhammed Njie
Loan.co.uk Ltd 5 star review on 3rd April 2020
Ricardo Rowe
Loan.co.uk Ltd 5 star review on 29th August 2019
Lynn Whiting
7
Anonymous
Anonymous  // 01/01/2019
Very happy with the customer service and the effect made by Joe Rawling in happy with my enquiries.
Helpful Report
Posted 6 years ago
Hannah Green did a great job of seeing us through the process and was very good at keeping us updating on progress. Also Thomas Lovell did an excellent job setting out our options at the quotation phase. Overall we were very happy with the service from loan.co.uk
Helpful Report
Posted 6 years ago
Harry Smith dealt with our case with excellent understanding of what we required. He took us through all the questions with humour and empathy and made a daunting process very easy. Highly recommend this excellent company and their very professional staff.
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Posted 6 years ago
They were very helpful and Hannah Mathews was amazing to work with and coropotated to a 10/10 with me. Will recommend to anyone looking for money.
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Posted 6 years ago
Lena was very professional and dealt with my application with a lovely manner, also very communicative and always kept me well informed at every step of the process. The application was stress free, and I felt my application and information were in safe and professional hands.
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Posted 6 years ago
Found us a loan even though our credit history wasnt great, they were helpful friendly and always answered our many questions, they were all polite professional and efficient.
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Posted 6 years ago
Professional and friendly approach! I could'nt fault the service, right from the outset Missi and Lena were professional in the qualifying process. Once a deal was found agian everything about the product was simply translated for me before being handed on to my case handler Rachael. I was quick to provide Rachael with required paperwork as once again she was clear and concise in what was needed! Once all documents were forwarded to the lender Rachael frequently kept me updated until the completion of the loan. I would highly recommend Loan.co.uk to anybody Thanks for making it so simple and stress free :)
Helpful Report
Posted 6 years ago
Tom was our mortgage advisor when we were facing severe financial pressure. Having heard how difficult our finances had become to juggle he immediately set to work to find a solution (I genuinely believed we had exhausted every avenue). Tom was understanding and non judgmental and once a product was found passed us on to Hannah our senior mortgage underwriter. Hannah worked hard to keep in contact with us and answered multiple questions quickly and throughly. Due to our circumstances I believe it was no easy feat to help us find the right product. Hannah was really supportive and fought our corner from the start. We are very pleased to have completed and now have an easier road ahead. This company and its staff really do go above and beyond and their customer care is fantastic. Thanks Hannah And Tom!
Helpful Report
Posted 6 years ago
Super service by Harry
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Posted 6 years ago
Loan.co.uk offer a very professional and easily accessible service. We have worked with them before and have always found them to be prompt efficient and on the ball. In particular Anna Arnold has always been a cheerful voice of expertise and we would recommend her to anyone.
Helpful Report
Posted 6 years ago
We had Racheal Marcucci as our adviser.Rachael talked us threw every step kept us up to date via phone calls and email on what we had to do rachael was very professional we were happy every step of the way all the way to complition. Well done rachael .
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Posted 6 years ago
I used loan.co.uk to consolidate some credit card and loan debt... I was very impressed with the service. Hannah Matthews was my contact at loan.co.uk and she was great. She always took time to answer any questions I had. She was professsional from start to finish and also helped me get my funds as quickly. Many thanks for a great service! Would definitely recommend.
Helpful Report
Posted 6 years ago
Tiara and Dan were great. Tiara kept me informed and chased every day to bring the loan to a conclusion as quickly as possible. Very knowledgeable and great service. The only Loan company you need.
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Posted 6 years ago
Fabulous quick efficient service . Very friendly, helpful and informative at all stages . I would definitely recommend to everyone.
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Posted 6 years ago
I filed an online enquiry with Loan.co.uk to look into setting up a sizeable home improvement loan. The company responded by telephone within five minutes of my initial online enquiry and as this was in the evening, I was impressed at the promptness. The representative dealing with my application was very helpful and the attention to detail was excellent. Although there were a couple of small hurdles to sort out during the application process, my loan was approved and paid out in a few days. I would not hesitate to recommend them to any friends or colleagues. AU, West Yorks
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Posted 7 years ago
Anna kept me informed at various stages of the process. Importantly she kept all parties informed and chased all when required. Thank you again for a very professional service.
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Posted 7 years ago
Excellent service. Friendly and helpful staff made it hassle free. Would recommend.
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Posted 7 years ago
Dedicated client relationship manager. Regular updates. Really went above and beyond. Dan Hornblow and Tiara Deeds were absolutely fantastic. Highly recommended
Helpful Report
Posted 7 years ago
Dan is extremely knowledgeable around the various products that may suit a client's needs. He sourced me an extremely competitive bridge rate for a nearly complete property to release some equity to complete. Tiara was involved in the completion process once Dan had obtained the approval in principle. I'll be using these guys again for sure.
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Posted 7 years ago
Bryony was very efficient and kept me informed throughout the whole process - thank you
Helpful Report
Posted 7 years ago
Loan.co.uk Ltd is rated 5.0 based on 3,401 reviews