Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,396 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

Write Your review

Tell us how Loan.co.uk Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Billy and Sariah have both been brilliant. They made the process very easy and kept us up to date as frequently as we needed. Thank you.”

Helpful Report

Posted 3 years ago

“The advisors James and Amy were very knowledgeable on both the product available and also the processes and timescales etc. Kept me up to date very frequently. They were even able to offer a same day courier and signature service as part of the process. Very pleased.”

Helpful Report

Posted 3 years ago

“The process was made very easy, Matthew Gargett started off the process for me and took all the information he needed to check if I'd be approved for a loan or not, he was very clear and left no areas of confusion for me, he was the main reason I continued the application to completion. After he'd organised the initial application my account was passed over to Jo Tuson who was just as informative and helpful as Matthew. She organised the final process of the loan and dealt direct with the lender up until the point the funds were released to me. On the final day of my application she was off work but had left all the info with her colleague Danielle Holland, who let me know Jo was off work for the day but she would finalise the last little bit of the application, which she did and then updated me quickly. Couldn't be happier with their service, took the worry away from me altogether”

Helpful Report

Posted 3 years ago

“Very good. Made the process easy and painless. Thank you”

Helpful Report

Posted 3 years ago

“I contacted Loan.co.uk recently and have found their service to be excellent throughout. The initial contact was with Gavin, who was in touch within an hour of me requesting info on their website. He recommended a product which suited our needs perfectly. Once we had agreed to move forward, Amy took over and was very friendly and helpful, from initial contact through to completion. Nothing was ever too much trouble and she always kept me updated. I also spoke to other people at Loan.co.uk, when Amy was unavailable and everyone was also friendly & very helpful. We completed successfully and the lender paid out within a few hours of receiving the paperwork via post. We are very happy with the service from Loan.co.uk and would recommend them to anyone!”

Helpful Report

Posted 3 years ago

“The service provided by James & Tom was absolutely second to none. They have the highest level of customer service that I have ever come across. Thank you so much for guiding us through the whole process, the consistent updates and unbelievable service.”

Helpful Report

Posted 3 years ago

“Staff were very professional and supportive”

Helpful Report

Posted 3 years ago

“Wonderful staff,Lauren and Spencer went above and beyond to help me through my loan process, so thank you very much.”

Helpful Report

Posted 3 years ago

“From the first conversation with Ben and the last with Lauren was very professional. They worked really well as a team to make the process as smooth as possible. Kept me up to date with what is going on with the application which I really liked. I would recommend anyone to use Loans.co.uk as their service was amazing.”

Helpful Report

Posted 3 years ago

“Probably one of the best customer service companies I have ever spoken with. Every one was exceptional friendly and professional. My financial circumstances had changed and loan.co.uk found a solution while others couldn't. A huge and special thank you to Jo and Billy who helped me through the process, they really did hold my hand and guided me through the whole process and kept me up to date with everything. Their help has by far made a huge difference to me and my family. Thank you again.”

Helpful Report

Posted 3 years ago

“Very easy process the communication was fantastic. Thank you James and Amy for all of your help, you made the whole experience simple and stress free. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Good communication throughout and loan resolved satisfactorily. Efforts much appreciated.”

Helpful Report

Posted 3 years ago

“Great service by all and I was always kept up to date with the process. Overall it was very good dealing with them.”

Helpful Report

Posted 3 years ago

“Excellent service and reassurance with unusual circumstances and unexpected events. Very good communication. Highly recommended.”

Helpful Report

Posted 3 years ago

“Great service, great communication and really helpful throughout the whole process. I would recommend!”

Helpful Report

Posted 3 years ago

“Our remortgage has just completed. Leanne has been helpful, professional and efficient from start to finish. We have been kept informed throughout, making everything relatively easy. Many thanks for finding the best solution for us Leanne.”

Helpful Report

Posted 3 years ago

“Had a sudden financial crisis to solve. From the outset the service I received was helpful efficient and reassuring. Loan was finalised in a timely manner and communication at all stages throughout the application process was top notch. Thanks again Loans.co.uk especially Billy and Stacey for putting my mind at rest.”

Helpful Report

Posted 3 years ago

“Extremely helpful, patient when I was deciding if I needed a secure loan and professional. Excellent help from Amy Wetter, Lisa Vipond and Wasim Raja.”

Helpful Report

Posted 3 years ago

“Fantastic team, great help, perfect communication and most of all very friendly! Penny and Lauren was a pleasure to deal with, they kept me updated every step of the way. Thank you!”

Helpful Report

Posted 3 years ago

“Excellent communication throughout.”

Helpful Report

Posted 3 years ago

Loan.co.uk Ltd is rated 5.0 based on 3,396 reviews