Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,395 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service throughout the process, Sophie was so helpful and kept us up to date throughout.”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“Really friendly and helpful.”

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Posted 1 year ago

“Amazing service. Fast. Efficient. Really helpful. Had doubts as picked them off the net but would recommend and would use again”

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Posted 1 year ago

“Wow an amazing service, very knowledgeable staff that worked out which product was best for me at the time, a very friendly SamGore took me through the process and explained everything in great detail, I was fully supported throughout the process and called regularly to keep me informed all the way. I couldn’t be happier and highly recommend the company!! Thank you Sam x”

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Posted 1 year ago

“Excellent service from Georgine and Lisa who made the whole process so straightforward and smooth. Spoke to a few other loan companies before loan.co.uk and found the others to be really hard work - hard sell approach and intrusive and unnecessary questioning Completely different experience when I decided to try loan.co.uk and spoke to Georgine who was a pleasure to deal with. She provided more appropriate deals with better rates, lower fees and gave far better advice. Better still she let me make my own decision without trying to force something through like other companies Lisa then took the case on from application stage and kept me regularly updated with progress to ensure we got things pushed through within the required timescales Overall great service. Highly recommend”

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Posted 1 year ago

“Ian Woolley and Niki were very pleasant and helpful throughout, nothing was too much trouble. Rob Baker who dealt with the protection side of things was so flexible with my time and schedule to go through everything on the phone. He was very nice and normal on the phone and didn’t make me feel like it was a rush or a pain when I had to call back etc. Much appreciated, Sally Campbell”

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Posted 1 year ago

“Very helpful people would definitely use them again and recommend to anyone.”

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Posted 1 year ago

“I searched secured loans one day when I was thinking about consolidating my debt and doing home improvements. A few years of bad decisions and the rising cost of living had left us struggling month after month and I decided to go down the secured borrowing route and give us some control of our lives back. Loan.co.uk was one of the first that came up and I filled in the form and Ben phoned me very quickly after my initial enquiry. Ben was very easy to all too and put me at ease and seemed to know what he was talking about so I got a load of details ready and we explored the options. It turned out we had a lot of equity in the house and we could borrow some money and really make a difference to our lives. Ben passed us over to Sue after a while and we had to give Sue the relevant information and upload all the documents that are necessary in these things but she did make it as simple as possible by updating us in what we needed to do next and amending the check list so we always knew what was outstanding. It was weeks not months from start to getting out offer which we’ve know had and we are so grateful to both of you for helping us and putting up with me for this process. If you want people to help you with out being over bearing or pushing you into anything these are the company to go too…everything we’ve done has been our choice and we’re really happy with what we have done with Loan. Thanks Sue and Ben, All the best, Dan & Nic.”

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Posted 1 year ago

“Very quick and professional customer service from the first contact to the offer. Very happy with handling my case. Definitely will recommend this company to my family and friends.”

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Posted 1 year ago

“Excellent service from initial inquiry to completion, fully informed throughout the whole process. Responses & resolution have been immediate to any question, Customer service has been first class. Their products offered & fees are very competitive, all in all a pleasure to deal with.”

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Posted 1 year ago

“Absolutely fantastic service from the team there. Kept me up to date every step of the way and talked me through everything. Would highly recommended, very much worth working with them!”

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Posted 1 year ago

“Great service , Jemma especially was very helpful and kept me up to date on a regular basis thanks 🙏”

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Posted 1 year ago

“Very helpful and informative from the start with updates and efficiency.”

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Posted 1 year ago

“Such an easy and helpful service, from my initial phone call with Arran who talked me through my options to then completing my application with Lucy. I had constant communication throughout the whole process and no question went unanswered. Both were friendly and super informative, I felt at ease throughout the whole process and I’m really happy with the end product.”

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Posted 1 year ago

“Very straightforward process and staff very friendly and keep you updated. Cannot fault the process and service we received.”

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Posted 1 year ago

“Sue Gaskell made the process extremely straight forward and helped with every step. Even on her days off she replied and helped”

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Posted 1 year ago

“Amazingly helpful from start to finish David really made the whole process so easy and stress free thank you for all your help”

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Posted 1 year ago

“From the first enquiry Kamal at your company gave me confidence. His dealings with us were always helpful and unambiguous, and all our queries were promptly addressed. All through the process we were helped where necessary, everything clearly explained. I couldn't be more complimentary about your company and its way of doing business. Unfortunately, my husband's health caused us to withdraw from the application, and we were treated so well at this point - no questions or complaints, although your company had done a great deal of work on our submission. Furthermore, there was no charge made for the work. In today's business world I find that unbelievable, and greatly appreciated. I would have no hesitation in recommending your business to anyone. Loan ref. no: 918388”

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Posted 1 year ago

“Amazing service. Really fast response. Very helpful and offered great advice.”

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Posted 1 year ago

Loan.co.uk Ltd is rated 5.0 based on 3,395 reviews