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Loan.co.uk Ltd Reviews

5.0 Rating 3,357 Reviews
99 %
of reviewers recommend Loan.co.uk Ltd
5.0
Based on 3,357 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Loan.co.uk Ltd Reviews
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Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024
Dana Sharma
Loan.co.uk Ltd 5 star review on 14th April 2024
Kelly Westcott
Loan.co.uk Ltd 5 star review on 29th February 2024
Joby Abraham
Loan.co.uk Ltd 5 star review on 7th July 2023
Rosie K
Loan.co.uk Ltd 5 star review on 24th March 2021
Muhammed Njie
Loan.co.uk Ltd 5 star review on 3rd April 2020
Ricardo Rowe
Loan.co.uk Ltd 5 star review on 29th August 2019
Lynn Whiting
7
Anonymous
Anonymous  // 01/01/2019
Ryan helped me understand the process of switching my mortgage and the consequences of the higher mortgage rates. He compared the market for me to ensure I got the best and most convenient deal. I was very pleased with the dialogue we had and with the final result. All dealt with quickly and efficiently. Thankyou.
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Posted 7 months ago
Very pleased with the entire process. Prompt and great communication. Can't fault the service. Carl and Stacey were particularly helpful.
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Posted 7 months ago
My experience with loan.co.uk was amazing. The ladies (Ana & Lucy) who dealt with my application were superb. They were in constant contact with guidance and advice and made everything so easy to understand and I knew what to do, when I was supposed to do it. The new process of digital signing documents (which had only been in place a few weeks prior to my application, was a bit of an unknown regarding how it actually worked, but once this has been in place longer and it is fully understood, then there is not one thing about this whole process with loan.co.uk that I can fault. Not once did I feel uncomfortable or left in the dark days on end, I spoke to the ladies at loan.co.uk on a daily basis, often multiple times. Many thanks for everything
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Posted 7 months ago
Lily was super helpful in helping us arrange various insurance products. Was patient and spend time understanding our circumstances to get the right products for us
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Posted 7 months ago
5 stars just isn't enough!! Nicola and David dealt with our case and I cannot thank or praise them enough - the speed they dealt with everything and turned this around is nothing short of remarkable. In addition, the compassion, understanding and hands-on guidance given and shown, has been outstanding. THANK YOU BOTH, YOU ARE AMAZING :)
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Posted 7 months ago
David has been dealing with my application & I cannot sing his praises enough - he has been polite, friendly very helpful & an all round pleasure to deal with !! Any time I needed to contact him there was never a problem - always prompt responses & took his time talking me through everything - he is a five star himself !! I would definitely recommend this company 👍
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Posted 8 months ago
It was really good experience , all the dealers were extremely helpful. All the processing was quick and reliable.. Thank you so much for accepting our request. Thank you.
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Posted 8 months ago
Quick and easy service from start to finish.Lilly was a pleasure to deal with
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Posted 8 months ago
The customer service was exceptional from start to finish my case worker Lauren Hibbert was so professional and everything was sorted for me in less than two weeks. I will be saving over £300 per month plus I will finally be able to do my kitchen. I would recommend loan.co.uk to anyone. Thank you again
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Posted 8 months ago
Very efficient and professional firm. Would recommend and use them again.
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Posted 8 months ago
Quick efficient service! Very happy! Did not disappoint
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Posted 8 months ago
Thank you so much Christin And Jamie under 4 weeks My whole process mortgage finished well-done
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Posted 8 months ago
Lilly was brilliant in helping us to arrange our life insurance. She was very informative and also managed to get us a fab price for our cover. Thank you Lilly
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Posted 8 months ago
Massive thanks to Lilly for sorting our life, critical illness and income protection cover. Got us a great deal and had excellent customer service. Highly recommend!
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Posted 8 months ago
Customer service 1st class helpful friendly and always willing to help Price cut my costs hugely Delivery perfect service top notch Highly recommend using this company Personally thank you to the team at loan.co.uk you are a credit to your profession
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Posted 8 months ago
Everything was really easy from start to finish, all staff were amazing, Anna Rapley and David Halliwell were so helpful and efficient, the process was done so quickly and I would definitely recommend them, no complaints whatsoever, fantastic.
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Posted 8 months ago
Never thought I'd get a mortgage but they helped me find a high street lender quickly, and supported me throughout the process. Great service!
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Posted 8 months ago
After having a conversation with Jamie at loan.co.uk on Bank Holiday Monday (6th May) re: remortgaging my home I’m stunned that in only 3 days I was issued a mortgage offer. The application went in on 7th May (soft and hard search completed) with a AIP offered and by today 9th May my offer was given. Absolutely brilliant service and communication at every stage from both Jamie and Charlotte.
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Posted 8 months ago
Lilly made me feel so relaxed as she talked me through my options I would recommend loan.co.uk Very helpful and informative and patient
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Posted 8 months ago
I was nervous about the debt I was in and had believed there was nothing I could do to help my situation without paying sky high interest rates. Loan were very knowledgeable and advised the right products for me.
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Posted 8 months ago
Loan.co.uk Ltd is rated 5.0 based on 3,357 reviews