Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,395 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response and very helpful advice and information provided.”

Helpful Report

Posted 1 year ago

“I had no idea how to go about re-mortgaging my home, and was in need of help and guidance, especially as my circumstances were not straight forward. The advisor I spoke to, Rebecca, couldn't have been more helpful. She took time to explain everything, making sure that I understood what was happening every step of the way, and in a way the I understood. She searched to get me the best deal, and then did extra work to get me an even better one. Thanks to her patience, kindness and consideration, I now have the money I need to do the jobs that I need to do. I can't thank her, or the whole team enough. They have been so helpful, and not pushy, they have spoken to me plainly, and kept me informed via phone and email.”

Helpful Report

Posted 1 year ago

“AMAZING SERVICE from Loan.co.uk I would highly recommend this company. The service is excellent and the team are there whenever you need. The mortgage advisor Michael Mello was very professional whilst friendly. He explained everything thoroughly and clearly. Gill Pullen was also lovely to deal with. She has a genuine warmth to her and nothing was a bother. I also spoke with Richard Robinson who gave me excellent advice regarding money matters. Again very professional but friendly. Thinking about and dealing with mortgage applications is extremely stressful but all the team I dealt with made it as easy as could be. Thank you, ALL, for an amazing service.”

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Posted 1 year ago

“From the moment we spoke you put my whole mind at rest. It’s such a game changer for us and resolves lots of awkward living at home. So you have done a great job and breakneck speed. Communication was always generous. The experience and professionalism was above and beyond what I would have - and - could have expected. It would take some beating for anyone to match your high level of customer service in any industry.”

Helpful Report

Posted 1 year ago

“Thank you for your time and support. I have received fantastic, quick and human support. Simply the best!”

Helpful Report

Posted 1 year ago

“The process was quick and the communication throughout excellent. Both Gavin and Lauren were professional and patient, giving quick responses to queries and ensuring important details were sent promptly. I cannot thank the team enough for their help in securing a loan during these difficult times - top class team!”

Helpful Report

Posted 1 year ago

“Friendly and efficient from start to finish. Great service with no hidden charges. Huge thank you to Ryan and Lucy, great job done.”

Helpful Report

Posted 1 year ago

“Very helpful and clear instructions. All fell into place and we have received funds within 2 weeks of first applying. A bit of duplication with documents for lender but we were able to get everything in order in good time.”

Helpful Report

Posted 1 year ago

“Professional staff who supported me each step of my application. Very efficient and costs are transparent from start, would recommend.”

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Posted 1 year ago

“Very quick, and look after you”

Helpful Report

Posted 1 year ago

“I would just like to say thank you so much to everybody at Loan.co.uk. Every single person I have spoken to has been so helpful and the customer service level has been 2nd to none. My first conversations with Aaron were so helpful and he was so attentive to everything I needed and insured I understood everything from the start then working with James was an absolute pleasure. I have never known someone to be as dedicated to his work as he was he kept me up-to-date with everything that was happening on a daily basis. I am continually chase Third parties on my behalf to make sure the process run as smoothly as possible, working with Becky was so easy and such a joy she was thorough towards my requirements, and did everything it took to make sure that I received the best rates and the best terms that met my needs, Aneeka my account manager has shown me such dedication right from the start and kept me in the loop with everything that was happening even if it meant staying and working later hours, even through the hurdles I faced every single person at loan.uk what is there to support and provide me with alternative options thank you so much to this team for helping me through this process and getting everything approved in such a swift manner I would recommend this team to anyone and look forward to working with them all again in the future”

Helpful Report

Posted 2 years ago

“My experience with Loan.co.uk was exceptionally good and very pleased with the highly professional service I received. Aaron and Joanne was very helpful and were keen to accommodate my requirements. I recommend Loan.co.uk for anyone looking for financial help.”

Helpful Report

Posted 2 years ago

“I generally don't do reviews but this time i must from first contact with Cassy to closing with Lucy i can not fault this company and its staff for a level of service that went above and beyond they kept me informed at all times of what was happening and made the hole thing so easy and did it so fast so i wish Cassy Lucy and Paul and the rest of this company the best and they will be my first phone call if ever need their services again”

Helpful Report

Posted 2 years ago

“Speedy turnaround, friendly staff, and happy to explain”

Helpful Report

Posted 2 years ago

“Really helpful, professional staff, who provide great advice with no pressure. The remortgage went through really quickly and I am really impressed with the service.”

Helpful Report

Posted 2 years ago

“They kept me informed of the full end to end process and were helpful at trying to sort everything out. The only downside is that towards the end they didn’t have clear deadlines from the actual loan company often leading to me being unclear on next steps”

Helpful Report

Posted 2 years ago

“I found loan.co.uk on Google search, Robbie and the team done fantastic job. My mortgage isn't easy , straightforward mortgage. After I spoke to Robbie, November last year , I knew I will hear good new at the end. Yes of course, I was offered the mortgage yesterday. I don't know how to thanks for Robbie and the team. You all worked very hard to save my house.”

Helpful Report

Posted 2 years ago

“Natalie were very helpful and she has tons of knowledge as well as very calm and compose with positive approach towards customers very happy”

Helpful Report

Posted 2 years ago

“What a great find on Google Loan.co.uk was. Right from the start they have worked to find me the best deal for me and everything was done and dusted in less than a fortnight. Great communications and pleasant staff. I would highly recommend them”

Helpful Report

Posted 2 years ago

“The service I have received from loan.co.uk. Firstly Lucy with helping me secure additional borrowing to enable me to carry out works on the house and streamline my finances, and then Robert who has managed to secure life insurance for both myself and my husband at a very good price without any difficulties (when we have struggled to get the right cover for years!). Thank you both for everything, you really have helped us out.”

Helpful Report

Posted 2 years ago

Loan.co.uk Ltd is rated 5.0 based on 3,395 reviews