Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,349 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can honestly say, I have never experienced such amazing customer service and care as I have from this company. They kept in touch with me every step of the way through my application and they were very prompt with their responses. The staff are so professional, reassuring and obliging in trying to find the best solution to my situation, I am extremely grateful and cannot thank them enough for their support and my positive outcome of my application. As the saying goes they definitely do what they say on the tin. Thank you.”

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Posted 4 months ago

“Great customer service Regular updates on progress of the loan All information given was accurate and never misleading Superb company cannot recommend enough”

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Posted 1 day ago

“Great service. Easy to talk too and extremely friendly.”

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Posted 1 day ago

“Really happy I chose loan.co.uk to help with my situation, after the initial on line part, I spoke to Ellis who guided me through my options and then was past onto David who helped right through to completion. Great service from a great company to which I would highly recommend. Thanks guys!”

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Posted 1 day ago

“Helpful, honest and straightforward advice on the best way to achieve your loan requirements. Would definitely recommend”

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Posted 1 day ago

“Friendly and quick service happy with my policy definitely recommend Robert to anyone”

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Posted 3 days ago

“Amazing service from start to finish! A phone call with Jamie M and the mortgage offer was all sorted (and it was a Sunday!) and Steven L followed up with all in between before completion. They both reassured me throughout and wouldn’t think twice about using them again! Fantastic!”

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Posted 4 days ago

“I can safely say that our house purchase would have DEFINITELY fallen through, had it not been for the fact that Sam, Hollie and team at Loan.co.uk being so helpful, diligent, and just well, so on the ball, despite failings from just about everyone else, including a solicitor involved, being wound down / investigated a DAY before the house purchase completion! They managed to tie it all together, GREAT communications - Sam pulled out all of the stops initially, under a VERY tight deadline, and Hollie has been absolutely amazing! - both are an absolute credit to this company, helping us to overcome every obstacle thrown at us... Regardless of whichever lender you go with via these guys, rest assured that in my experience, they are EXCELLENT, customer-centric (Not just £££-centric!) brokers / advisors... I am honestly over the moon with the level and professionalism of service, and empathy received during what has been, for various other unfortunate reasons, a nightmare of a buying process! I absolutely, whole-heartedly recommend this company given my personal experiences with them, and should I ever need temporary bridging funds again, they will be my ONLY choice...”

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Posted 4 days ago

“Excellent service from Jamie and Christine really helped us secure our mortgage and worked with us every step of the way. Will definitely be recommending going forward”

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Posted 4 days ago

“The team at Loan.co.uk have been fantastic throughout the whole process, explaining the process step by step and ensuring that it was easy and efficient. A special thanks to Anna and Lucy. James and Vicky 🙂”

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Posted 5 days ago

“My finances were stressing me out, and for too long, I avoided facing the issue. But as part of my New Year's resolution, I decided to tackle it head-on, and I’m so glad I chose Loan.co.uk. I was nervous at first, but they made the whole process simple and straightforward. The team was supportive and kept me updated at every step, which really helped ease my anxiety. Now, just a few weeks into 2025, my finances are already in a much better place. If you’re looking for a hassle-free way to get back on track, I highly recommend Loan.co.uk.”

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Posted 5 days ago

“A truly friendly, professional and helpful team. Nothing was too much trouble and I was supported every step of the way.”

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Posted 5 days ago

“From the first enquiry all the through the mortgage process and to completion the service received was exemplary. Jamie and Charlotte made this process smooth and we were kept up to date through every step of the way . Thank you both so much”

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Posted 6 days ago

“I cannot recommend this company highly enough. I've previously used a fee free broker which was ok but worlds apart from the service I've had from loan. My requirements were not straight forward, involving 2 buy to let and 1 residential property which adds complexity and limitations with many lenders. Becky had a wealth of knowledge and experience and was able to seamlessly navigate me through various options achieving 3 mortgage offers in super quick time. Becky's approach was so personable, I felt I could trust her immediately and she was empathetic to my situation throughout. I'm not the easiest of customers to please but she was literally faultless. Onto the aftercare I've also had a great experience here, everything ran lock clockwork with clear and timely updates taking away any worry I had. I've also spoken to another colleague who has found me a very competitive life insurance policy. Again, nothing too much trouble and absolutely no pressure to proceed. I'll definitely be using loan for my future requirements, great team”

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Posted 6 days ago

“Brilliant service by loans.co.uk. Danielle our handler was brilliant, everything was quick and easy to complete. Thank you”

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Posted 1 week ago

“Really friendly, helpful and fast”

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Posted 1 week ago

“Very good”

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Posted 1 week ago

“very professional and efficient with emerging technology, i will recommend use them again.”

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Posted 1 week ago

“Many thanks to David and Ryan for helping us in meeting our financial goals, and in a timely manner. Your consistent and prompt communication with us all throughout the process was next to none. Thank you for your professional and non judgemental advice in all. 100% recommend!!"”

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Posted 1 week ago

“The staff at loan were really helpful and found me a loan to suit my needs, perfect 5 stars!”

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Posted 1 week ago

“Prompt and efficient service with advice readily available when needed. It turned a stressful process into a much smoother experience. With knowledgeable expert advice, we felt confident in making the right decision. Overall, an excellent experience with funds received so quickly.”

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Posted 1 week ago

Loan.co.uk Ltd is rated 5.0 based on 3,349 reviews