LMF Energy Services Reviews

Name: LMF Energy Services
Rating: 4.78

4.8 Rating 1,014 Reviews

96 %

of reviewers recommend LMF Energy Services

Company Reviews

Metrics

4.8

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

LMF Energy Services 5 star review on 1st June 2023

Lynn

Owen Cotterell

LMF Energy Services 5 star review on 25th May 2023

HOWARD

LMF Energy Services 5 star review on 24th May 2023

Dennis

HEATHER

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was good and quick from application to installation. The contractors had excellent customer services. Highly recommended.”

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Posted 1 year ago

Good Morning Julie , Thanks so much for the feedback . Its great to hear you were happy with our service . Kind Regards Lisa Foran

Posted 1 year ago

“Excellent efficient service. Very friendly staff.”

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Posted 1 year ago

Hi Stephen , What lovely comments ! We do love a happy customer . Best Wishes Lisa Foran

Posted 1 year ago

“Good service, great stystem and ibstall was very fast and was made to feel relaxed the whole way through but wouod of been nice if someobe explained to me how tge sytem worked incase was ever needed other than that excellent from start to finish”

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Posted 1 year ago

Hi Yulia, Thanks so much for taking the time to leave us such detailed feedback . If you need any further assistance or specific information on your system please email me direct lisa.foran@lmfcs.co.uk and i will be more than happy to help . Best Wishes and Happy New Year Lisa Foran

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thanks Philip !

Posted 1 year ago

“LMF have been very helpful and have guided us though the whole process from the planning to completion. A++++”

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Posted 1 year ago

Hi Stephen , Thanks so much for your lovely comments ! Happy New Year from all at LMF

Posted 1 year ago

“Excellent service from start to finish.”

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Posted 1 year ago

Thanks for the 5 stars !!

Posted 1 year ago

“Our experience of having solar panels installed was generally good but LMF said they were short of staff and communication was a bit erratic as a result. Installation was undertaken efficiently by very pleasant, professional staff. Our system seems very good and the software provided allows us to monitor generation and use. Even on winter days we can generate a useful amount of electricity. Our only disappointment was the high charge (£500) we received for installing bird protection wire - only a 12 minute job with a narrow run of wire netting. Even the installer told us it should be no more than £50. We have asked for this to be re-considered.”

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Posted 1 year ago

Good Morning William , Firstly I'd like to thank you for taking the time to share your experience with us . Our Solar department was slightly short staffed during November and December manly due to illness within the team and I'm really sorry if our communication wasn't up to usual standards . Secondly I'd like to address your comments regarding the cost of bird proofing . This is a standard charge and we are actually priced competitively when compared across the industry . I can only apologise for the comments that were made by the installer who would not have had any idea on the variation of costs and factors we take into consideration when determining our pricing structure . With that being said we have very recently revaluated and slightly reduced the cost of our bird proofing due to a change in materials and would be willing to offer you a partial refund on this occasion as a goodwill gesture. I'm really happy to hear that you are already enjoying the benefits of having your solar system fitted . Solar panels are a very worthwhile investment and you will see far more significant savings during what we all hope will be a lovely summer ! I'd also like to thank you for the lovely comments you've made about our install team despite not being 100% satisfied with our service. All customer feedback is incredibly important to us and we like to think that , although we don't get things right all of the time we do listen to our customers and implement change and improvements wherever necessary . Emily from our Solar Department will be in touch today to discuss your refund and if you have any further queries please don't hesitate to contact me direct at lisa.foran@lmfcs.co.uk . Kind Regards Lisa Foran

Posted 1 year ago

“LMF Services fitted Solar panels onto our roof. Arranged the appointment, the scaffolding was up ready for the 2 fitters , four hours the six panels we're fitted. All done and everything cleared by the fitters . The only disappointment, It took 2 weeks and a lot of phone calls to have the scaffolding removed.”

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Posted 1 year ago

Hi Iqbal, Thanks so much for the feedback . I'm really sorry to hear you experienced problems with having your scaffold removed . Unfortunately the scaffold company are completely independent from LMF and although they do endeavour to adhere to our timelines occasionally , during busy periods things can take a little longer than usual and I'm afraid we have absolutely no control over this . I hope you are enjoying the benefits of your new Solar system and I'm so glad you were pleased with the service provided by LMF. Kind Regards Lisa Foran Kind Regards Lisa Foran

Posted 1 year ago

“Nice work men did a great job and were tidy and the sparky was very informative.”

LMF Energy Services 5 star review on 20th December 2022

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Posted 1 year ago

Hi Helen , Thanks so much for the feedback and for sharing a photo of your lovely home ! Best wishes and Happy New Year from all at LMF

Posted 1 year ago

“Friendly and kept me updated. We had an issue following the scaffolders - they damaged our conservatory roof. They replaced the panel with no issues and kept me updated too.”

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Posted 1 year ago

Hi Louise , We're really sorry to hear about the issues you experienced with the scaffold company . They are independent from us so we cant actually comment on the damage but so glad it was all sorted in the end. Kind Regards Lisa Foran

Posted 1 year ago

“The people who came to do the job from start to finish were friendly & professional at all times we would recommend them to anybody. Thank you very much. Pete Spencer”

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Posted 1 year ago

Hi Pete , You are more than welcome . We're so pleased you were happy with our service . Kind Regards Lisa Foran

Posted 1 year ago

“Brilliant service - great guys from the surveyor through to scaffolders used and the guys Installing the roof panels and the internal electrics all polite professional and tidy and wouldn’t leave until I was completely satisfied - can’t re commend highly enough”

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Posted 1 year ago

Thanks so much for taking the time to leave us such fantastic feedback Mr Williams . Happy customers mean a happy office and your review really brightened up a rainy Tuesday afternoon . Best wishes and Happy New Year from all at LMF

Posted 1 year ago

“All happened as it was promised!”

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Posted 1 year ago

Great to her Denise. Thanks for the 5 stars !

Posted 1 year ago

“Quick and great service”

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Posted 1 year ago

Thanks so much Clara !

Posted 1 year ago

“Excellent service and advice.”

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Posted 1 year ago

Thanks Katie !!

Posted 1 year ago

“Very prompt service, all completed within 2 weeks. From initial call/questionnaire, initial visit and plan to scaffolding, installation and after care advice! This is including delays from my side as I was busy having my baby - LMF were very accommodating and great at communication.”

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Posted 1 year ago

Hi Fatmia , Firstly , congratulations on the new arrival ! We hope you're both doing well . Thanks so much for taking the time to leave us such lovely feedback especially when you've clearly got a lot going on there . Wishing you and your family a very Merry Christmas and a Happy New Year from all at LMF Energy Services .

Posted 1 year ago

“Great service, very professional clean and tidy no mess,”

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Posted 1 year ago

Hi Suzanne , Thanks so much for the 5 star review. Merry Christmas from us all at LMF Energy Services

Posted 1 year ago

“Excellent from just one phone call and the following day the heaters were replaced with new ones and the old heaters taken away. Amazing an professional.”

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Posted 1 year ago

Good Morning Beryl, Thanks so much for the lovely feedback . We hope you have warm and toasty Christmas and a Happy New Year . Kind Regards Lisa Foran

Posted 1 year ago

“The team that fitted my solar panels worked tirelessly on one of the hottest days of the year and we're able to solve the issue of hiding the wires to an awkwardly positioned consumer unit in the house. A really friendly, trustworthy team, neat and tidy and efficient. Super job!”

LMF Energy Services 5 star review on 13th December 2022

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Posted 1 year ago

Hey Howard , What fantastic feedback ! We really do appreciate our lovely customers taking the time to go into such detail . With photo too ! We hope you are enjoying the benefits of having your Solar Panels installed and would like to wish you a Merry Christmas and a Happy New Year from all at LMF Energy Services .

Posted 1 year ago

“The entire process from start to finish has been exceptional. The office staff and everyone who completed the job on site were friendly, knowledgeable and efficient. The electrician was excellent. Everything was left very neat and tidy. Everything has been done as promised. I am very impressed with LMF and I would recommend them wholeheartedly.”

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Posted 1 year ago

Hi Paul, Thanks so much for taking the time to leave us such a positive , detailed review. It really does mean so much to us and we love hearing from our happy customers . Merry Christmas and a Happy New Year from everyone at LMF Energy Services

Posted 1 year ago

LMF Energy Services is rated 4.8 based on 1,014 reviews