LMF Energy Services Reviews

Name: LMF Energy Services
Rating: 4.78

4.8 Rating 1,014 Reviews

96 %

of reviewers recommend LMF Energy Services

Company Reviews

Metrics

4.8

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

LMF Energy Services 5 star review on 1st June 2023

Lynn

Owen Cotterell

LMF Energy Services 5 star review on 25th May 2023

HOWARD

LMF Energy Services 5 star review on 24th May 2023

Dennis

HEATHER

Anonymous

Anonymous // 01/01/2019

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“I cannot recommend LMF Energy Even though LMF Energy has invited me to leave a review I cannot recommend LMF Energy which is unfortunate because all the staff I spoke to were pleasant and polite. My solar installation was a grant managed by Next Energy and installed by LMF Energy. LMF have very poor communication and this was the first issue. I received an installation plan which was only using 1 side of my roof even though I have 2 sides facing in a southerly direction. I tried repeatedly to contact LMF by telephone and my calls were ignored, I live close to the LMF office so I had to knock on their front door to get them to answer some basic tech questions and ask them to utilise both sides of my roof which they then did promptly and almost doubled the number of solar panels instantly. The second issue was that LMF connected my solar installation to the wrong side of my electric meter meaning that not only was I paying for any free energy produced by the solar panels but the way it was installed could have had serious consequences. When I became suspicious that the install was not correct I rang LMF and was ignored, I then emailed and it was ignored, I then had confirmation that the installation was definitely wrong so I rang LMF and had to threaten to report the install to the National Grid just to get a return call. I was then told to turn the solar off immediately and that an electrician would be out the next working day to fix the major installation error. 10 days after it was originally installed, my solar installation is now working properly as it should have been since the start.”

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Posted 1 year ago

Hi Mark , This is currently being investigated and we will work with you until all issues are resolved . Kind Regards Lisa Foran

Posted 1 year ago

“Great communication prior to fitting. Efficient, friendly and professional installers. Really looking forward to reaping the rewards!”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Quick to contact and install solar panels. Good communication, a surprisingly smooth process”

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Posted 1 year ago

“Work was carried out promptly and workers clearing up any mess caused by the installation. Workers were friendly and polite.”

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Posted 1 year ago

“The staff were very helpful and friendly. They were respectful when entering the house and were respectful throughout the whole installation. The staff were willing to provide support and help whenever we required. Additionally, the whole installation was very quick. I believe the staff were the ones that made the LMF services and installation enjoyable.”

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Posted 1 year ago

“Excellent service so far, the workmen are friendly professional and get on with their job. Can’t fault LMF. Will definitely recommend the company”

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Posted 1 year ago

Hi Laura , Thanks so much for the fantastic feedback. We're so pleased to hear you were happy with your install. Kind Regards Lisa Foran

Posted 1 year ago

“One the best company Very good service 100% all day long.”

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Posted 1 year ago

Thanks so much for your lovely comments Chirjivan !!

Posted 1 year ago

“Brilliant service 👍”

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Posted 1 year ago

Thanks so much !!

Posted 1 year ago

“Very efficient work carried out to high standard”

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Posted 1 year ago

Thanks so much Vivine

Posted 1 year ago

“The installation was done quickly and easily without too much disruption to the house”

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Posted 1 year ago

That's great to hear ! Thanks Suzanne

Posted 1 year ago

“From survey to installation was less than a month and it was up and running in a day. Ours was an awkward installation as being an end house the solar panels were fitted front and back. Scaffolding was removed promptly afterwards. Very happy.”

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Posted 1 year ago

Hi Andrew , Thanks so much for taking the time to leave us such fabulous feedback. We're so happy that you were pleased with your installation . Kind Regards Lisa Foran

Posted 1 year ago

“They were quick to complete the installation. Friendly workers. Communication could have been better as people turned up on earlier days than had been arranged.”

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Posted 1 year ago

Hi Lesley , Thanks for taking the time to share your experience with us. I'm really sorry to hear that the timings of your install didn't go as planned . If you would like me to look into this further for you please email me direct at lisa.foran@lmfcs.co.uk. Kind Regards Lisa Foran

Posted 1 year ago

“Information regarding the next move was taken with great priority. The Engineers were professional and explanation of every details were given to mine understanding. Thank you LMF.”

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Posted 1 year ago

Thank you Estelito !

Posted 1 year ago

“Easy to work with from start to finish.”

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Posted 1 year ago

Cheers Jon !

Posted 1 year ago

“The 6 solar panels were installed quickly and professionally. The app showing the amount of electricity generated each day is easy to use and gives clear real-time data. The 6 panels are generating good amounts of electricity and should easily save the £1000 per year that was estimated savings by LMF. Very happy 😊 with service.”

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Posted 1 year ago

Good Morning David, That's great to hear and we're so pleased you were happy with your install . Kind Regards Lisa Foran

Posted 1 year ago

“My solar panels were fitted quickly with no problems.”

LMF Energy Services 5 star review on 31st January 2023

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Posted 1 year ago

Thanks so much Rosemarie

Posted 1 year ago

“Thank you for your service. It was very quick, seamless and everything worked out perfect.”

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Posted 1 year ago

Hi Alfred , You are so very welcome and we're so pleased you were happy with your install . Kind Regards Lisa Foran

Posted 1 year ago

“Fantastic to have solar panels which I am sure will help us”

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Posted 1 year ago

Hi Mr Greenwood , You can definitely look forward to seeing a significant reduction in your energy bills now you've had your Solar PV fitted. Thanks for the 5 stars ! Kind Regards Lisa Foran

Posted 1 year ago

“The different teams involved in the installation of our solar panels were very competent & professional. A year since the panels are working well. I’ve taken a star off as the coordination of the various teams was rather chaotic.”

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Posted 1 year ago

Hi Deborah , I'm so pleased to hear that your system is working well and I can only apologise if you found the process chaotic at times . We often work with companies who are independent from our business such as scaffolders and very occasionally things don't run as smoothly as they could so I'm really sorry if you were affected by this . We have heavily invested in our teams and training over the past year to ensure our customers are not affected by the rapid growth of our Solar department. Thanks so much for taking the time to leave us constructive feedback. Kind Regards Lisa Foran

Posted 1 year ago

LMF Energy Services is rated 4.8 based on 1,014 reviews