LMF Energy Services Reviews

Name: LMF Energy Services
Rating: 4.78

4.8 Rating 1,014 Reviews

96 %

of reviewers recommend LMF Energy Services

Company Reviews

Metrics

4.8

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

LMF Energy Services 5 star review on 1st June 2023

Lynn

Owen Cotterell

LMF Energy Services 5 star review on 25th May 2023

HOWARD

LMF Energy Services 5 star review on 24th May 2023

Dennis

HEATHER

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing service, very professional. The guys left everywhere spotless (hovered better than me). Thank you so much”

Helpful Report

Posted 3 years ago

Hi Julie , Thanks so much for your review( and the tip) . We'll be getting the guys in to hoover our office ! Lisa Foran

Posted 3 years ago

“Both Dylan and Jordan were so lovely, and such hard working guys - never checked their phones, nor stopped for coffee! Polite, tidy, welcoming and informative.”

Helpful Report

Posted 3 years ago

Thanks so much for your review ! We've passed your lovely comments on to your installers .

Posted 3 years ago

“Very efficient process. Friendly people working on the installation team. Excellent very pleased.”

Helpful Report

Posted 3 years ago

Thanks so much for taking the time to leave us such a lovely review . We really appreciate it !

Posted 3 years ago

“it was my pleasure to have LMF Service carry out the home improvements on my home. they kept me up to date with everything I needed to know about what was happening. and if I asked a question and didn't know the answer they went out of the way to find it for me.”

Helpful Report

Posted 3 years ago

Thanks Elizabeth . Your feedback is incredibly important to us and were so pleased you were happy with our service.

Posted 3 years ago

“Service was exceptional, On time and as promised”

Helpful Report

Posted 3 years ago

Thanks so much Vamsee !

Posted 3 years ago

“I am very pleased with the new heaters. Thank you.”

Helpful Report

Posted 3 years ago

Cheers Victor . We appreciate the 5 stars !

Posted 3 years ago

“Excellent service from your teams, very dedicated to giving an excellent service from beginning to end. Thank you to the installers for having the patience whilst explaining the project Kyle and his teams in particular. Sheila Scott, 20 Stanton Road, Sapcote.”

Helpful Report

Posted 3 years ago

Hi Sheila , Thanks so much for your lovely review. We have passed your comments onto Kyle . Enjoy your heaters !

Posted 3 years ago

“The two guys turned up from lmf said who they are and i left them to carry on talking through the heaters has they were fitted them and after they cleaned up with a hoover. Mostley apperate the work they both done”

LMF Energy Services 5 star review on 15th October 2021

Helpful Report

Posted 3 years ago

Thanks for taking the time to leave us such a great review Noel .

Posted 3 years ago

“2 bubbles scousers turn up and do be a cracking job”

Helpful Report

Posted 3 years ago

Thanks Gary . Your review made our day and cheered us all right up !

Posted 3 years ago

“No hassle involved from Sophie organising the purchase of my storage heater to the installation, two vey nice lads , polite ,mess free and knew what they were doing. I would definitely use this company again.”

LMF Energy Services 5 star review on 13th October 2021

Helpful Report

Posted 3 years ago

Hi Gale, Thanks so much for taking the time to leave us such a positive review . Feedback like this is so important to our business and we really do appreciate it . Kind Regards Lisa Foran

Posted 3 years ago

“Had my new storage heaters installed last week. The guys who did the installation were professional and polite.No complaints and an excellent service.”

Helpful Report

Posted 3 years ago

Thanks so much for the great review Tony !

Posted 3 years ago

“Hello I have just had a Dimplex Quantum heater installed to replace our really old night storage heater and the service has been great. I dealt with Sophie at LMF who was really helpful with any queries I had. I am happy with the heater and recommend using this company as overall service has been excellent.”

LMF Energy Services 5 star review on 8th October 2021

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“Fast Good Clean Installers, Very Helpfull on Setting up The Equipment.”

Helpful Report

Posted 3 years ago

“LMF services was very professional and effective. Thank you so much”

Helpful Report

Posted 3 years ago

“Would like to say a big thank you to Jordan & Miles. They were very professional and friendly, the heaters are fantastic and very well installed. Recommend this service to anybody! Thank-you!”

Helpful Report

Posted 3 years ago

“very fast and professionally performed work”

Helpful Report

Posted 3 years ago

“very nice lads nothing was to much trouble”

Helpful Report

Posted 3 years ago

“The administration was appalling. Nobody contacted me after Phoenix energy had done their survey so after weeks of waiting I chased up. I spoke to several people who each said somebody would be in touch soon but nobody contacted me. Finally after 5 months of chasing up an appointment was made. The installers were supposed to be here after 12.00 and arrived after 5.00. The installers were brilliant.”

Helpful Report

Posted 3 years ago

Good Moring Evelyn, Thanks so much for taking the time to leave such a detailed review. Customer feedback is incredibly important to us whether it be positive or negative. Having looked into this I can see that LMF Energy Services received your details in September . An LMF Surveyor ( Alex Harris ) visited your property on the 14th September to carry out a Retrofit Assessment which was sent back to our office to go through the design and compliance process . We then Installed your heaters on 28th of September. I just wanted to clarify that any administration issues you have experienced in the 5 months between your initial survey and September were down to those who carried out your initial survey and Not LMF Energy Services as we surveyed and installed your property within 14 days of the job being passed onto us . We are the installer and are not affiliated in anyway with the company who carried out your initial survey . We are often requested to resurvey and install properties that other companies have surveyed yet failed to install and unfortunately customers are left waiting around after the initial survey with very little communication which reflects badly on the industry as a whole . Customer service is paramount to us here at LMF Energy Services and although we had no involvement with your property before September i can only apologize for any inconvenience you may have experienced at the hands of others. We have taken onboard your feedback regarding the timing of our installers arrival . We do attempt to arrive when promised but occasionally circumstances beyond our control can cause delays and we hope this didn't inconvenience you too much . I'm so pleased you were happy with the your installers ( Myles and Jordan ) and i have passed your feedback onto them . If we can be of any further assistance to you please don't hesitate to contact us . Kind Regards Lisa Foran

Posted 3 years ago

“The men were really helpful, explained everything before doing any work and arrived earlier than scheduled which was handy as it took 5 hours. They was very tidy and polite.”

LMF Energy Services 5 star review on 29th September 2021

Helpful Report

Posted 3 years ago

Thanks Zoe. We really appreciate you taking the time to upload photographs of our work !

Posted 3 years ago

LMF Energy Services is rated 4.8 based on 1,014 reviews