The Little Hay Co Reviews

4.9 Rating 855 Reviews

97 %

of reviewers recommend The Little Hay Co

4.9

Based on 855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Visit Website

Phone:

07512725351

Email:

ch@littlehayco.com

Location:

Worton Grounds Farm Office,
Deddington,
Banbury
Oxfordshire
OX15 0PH

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hello, have you permanently changed your boxes please? just had our delivery of cotswold sweet but not in the usual green flip tray box. box says its 2kg but label says 1kg. will keep some of the originals boxes for storage if that is the case. thanks

Helpful Report

Asked by erin (2 months ago)

Hi Erin, Yes the box change is permanent. The dpd labels all say 1kg regardless of if you've ordered 1kg or 10kg (it's just an automation by the system) but the box will be what size you've ordered :-)

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Answered by (2 months ago)

Hello, I ordered a 2kg box of hay. I received the box today but it says weight 1kg on the label?

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Asked by Becky Hollington (2 months ago)

Hi Becky Is the weight on the DPD label or the box itself? Could you please send a photo? Dpd labels are auto generated, each box is weighed by us before dispatch and the size of the box dictates the size so if i could see a photo i can help resolve the confusion.

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Answered by (2 months ago)