The Little Hay Co Reviews

Name: The Little Hay Co
Address: Worton Grounds Farm Office, Deddington, Banbury, Oxfordshire
Rating: 4.87

4.9 Rating 855 Reviews

97 %

of reviewers recommend The Little Hay Co

Visit Website

Phone:

07512725351

Email:

ch@littlehayco.com

Location:

Worton Grounds Farm Office,
Deddington,
Banbury
Oxfordshire
OX15 0PH

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The Little Hay Co 5 star review on 7th November 2024

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some samples which were bigger than expected and came along with a small heart bowl which was such a nice touch! Guinea pigs loved the hay!! We found they weren’t eating much from a store brand so we wanted to try something new and they absolutely loved the Timothy Hay & Cotswold Sweet! So we ordered the starter pack and am so impressed how lovely everything is! Came so quickly and well updated with deliveries! Would highly, highly recommend!”

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Posted 2 months ago

“Excellent service and products,my house bunny will only eat your hay!! Customer service is great too...won't go anywhere else.”

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Posted 2 months ago

“Hay smells amazing and piggles love it 🥰”

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Posted 2 months ago

“Such a quick turn around and delivery, very pleased with the service and hay quality.”

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Posted 2 months ago

“I've a very fussy bunny who will only eat the cotswold sweet hay, and I find it's a great product. Only issue I have is postage price to Northern ireland, it never used to be as expensive. I now find I place a bigger order so for me the prepacked bales are easier to store. I had to get the hay with added parsley and coriander as the plain one was out of stick in the 4kg bale, both my bunnies loved it and I love golden butt nuggets from the hat.”

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Posted 2 months ago

“Been ordering form The Little Hay Co a few times and I was always happy however I'm not happy with the last order - Alfalfa Hay. I have received a box full of dust rather than hay. I'm not sure if that's how it was supposed to be but my rabbit was unable to find even small pieces to be able to chew on it. On top of it, I was supposed to receive free palm bowl which in the email I received said that it will be added free of charge to each order but unfortunately nothing. I will probably order again as other hay is quite good quality. It's a shame that this time, I had to throw the whole box to the bin tho.”

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Posted 2 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear that our product did not meet your expectations. Alfalfa is not a grass hay so it will not have long strands the same as a traditional hay would. Alfalfa is more like a clover and so very leafy. The leaves are where the plant keeps the nutrition and this is why we leave them in the mix because if we just sent out the stalks there would be less nutritional value to your pets. These natural characteristics are what make Alfalfa unique and different from hays in the range. I am sorry if this wasn't clear enough in our product description and I will look to make changes to this if necessary. We understand that this may not align with what you were expecting, especially if you’re used to a different type of hay. I have refunded your shipping charge to compensate for the missing free gift. We truly appreciate your understanding and hope you might consider giving our product another try in the future. If you have any further concerns or questions, please don’t hesitate to reach out to us directly.

Posted 2 months ago

“cotswold sweet has made a world of difference to our bunnies digestive health. amazing stuff.”

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Posted 2 months ago

“Very fast delivery and every product I have purchased has been excellent , my buns love it all . Thankyou.”

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Posted 2 months ago

“I recently placed my first order with The Little Hay Co and was absolutely delighted with the products when they arrived. I was particularly impressed with the fruit and fibre forage box. It was packed full of goodness, smelt absolutely amazing and my piggies love it. The products were high quality, competitively priced and packed well. I highly recommend this company for products and service.”

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Posted 2 months ago

“The hay is amazing! It always arrives fresh and the communication about delivery is brilliant. The hay is wonderful and even proves tempting for very poorly little ones.”

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Posted 2 months ago

“Great company. Fast delivery, well packaged and great quality products. My Bunny is very happy with every purchase I have made.”

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Posted 2 months ago

“From Customer Services (lovely Maisie) through to the Products everything is A* I have one Rabbit (large) and have tried a variety of Hay overtime introducing slowly of course. He's settled on Meadow Hay and Cotswold Sweet. Little Hay has had a tough year one way and another! but always kept in touch and updated Customers re their orders if there was a problem. Delivery is a bit expensive but if you're able to bulk buy it's worth it. Thank you Little Hay for always putting Pets first. Lynda and Harry. 🐰”

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Posted 2 months ago

“Amazing hay , the piggies love it!”

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Posted 2 months ago

“I have 9 rabbits and they are all loving the companies forage and hays. All my orders have been sent next day when ordered during the weeks.”

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Posted 2 months ago

“The quality of hay is grate, but unfortunately not for my bunnies, hay is too hard for them, personally i think is even to hard for bedding, such a shame, as the one from the shops can be very dusty, I was hoping they will love it. Forage box on the other hand ,they loving it!”

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Posted 2 months ago

“Guinea pigs liked the Timothy hay and their alfalfa sample. This was my first order. I don’t think I realised just how big the hay box was going to be!”

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Posted 2 months ago

“Quick shipping, top quality hay (smelt amazing) and the bunnies love it. Will be purchasing from here going forward!”

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Posted 2 months ago

“Ordered numerous times before and always been happy with the hay, this time though it wasn’t the usual standard, rabbits will not eat it , it looks like straw , dull in colour. I emailed over a week ago and no reply, have a whole bag going to waste and had to buy from another company to get my rabbits to eat again. Sadly it’s put me off ordering again.”

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Posted 2 months ago

Hi Laura We are terribly sorry we missed your email, it definitely wasn't intentional but sometimes things do get missed. We would love to make this right for you - we had dropped you an email and hope we can come to a happy resolution. Kind Regards Maisie

Posted 2 months ago

“Everything smells fresh and looks of great quality, and my bunnies devour it! The customer support is always prompt and willing to help kindly. Their dispatch time and delivery are really fast.”

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Posted 2 months ago

“Always fantastic products and service.”

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Posted 2 months ago

The Little Hay Co is rated 4.9 based on 855 reviews