Little Folks Furniture Reviews

Name: Little Folks Furniture
Address: The Old Silk WorksBeech Avenue, Warminster
Rating: 4.69

4.7 Rating 172 Reviews

91 %

of reviewers recommend Little Folks Furniture

Company Reviews

Metrics

Info

4.7

Based on 172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01985 300588

Email:

customerservices@littlefolksfurniture.co.uk

Location:

The Old Silk WorksBeech Avenue
Warminster
BA12 8LX

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Little Folks Furniture 5 star review on 4th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was quite simple and smooth. The people I dealt with at the Little Folks Furniture were very friendly. They listened to my concerns and they advised me accordingly. Very happy with the result. Nice sturdy bed as well.”

Helpful Report

Posted 9 months ago

Good evening, Thank you for taking the time to leave us a great review. We're really pleased to hear that you were impressed with both the service you received, and also the bed itself. Should there be anything else that we can help you with, please don't hesitate to get back in touch. With best wishes, The Team at Little Folks Furniture

Posted 9 months ago

“The mattress is good quality and we are very pleased. The delivery could have been a little more informative as we got notice on the day of delivery. That’s okay if you have no other commitments. Overall very pleased.”

Helpful Report

Posted 9 months ago

Dear Jan Thank you for your review of your Little Folks Furniture mattress. We're so pleased to hear that you are happy with the mattress quality. We will feed back your comments about the delivery notifications to our couriers; many thanks for raising this. Should there be anything else that we can help you with, please don't hesitate to get back in touch. With warm wishes, The Little Folks Furniture Team

Posted 9 months ago

“Absolutely delighted with the furniture - excellent quality and easy to assemble. Matresses are extremely well made too. Such a pity that the same cannot be said of the delivery service”

Helpful Report

Posted 9 months ago

Dear Jacky, Thank you for your review of your Little Folks furniture items. We're really pleased that you're happy with the quality, and should there be anything else that we can help with, please don't hesitate to get back in touch. With warmest wishes, The Little Folks Furniture Team

Posted 9 months ago

“Good quality bunk bed No manufacturing defects ot parts missing Easy to assemble”

Helpful Report

Posted 9 months ago

Dear Dwayne, Thank you for leaving us a product review. We are really pleased to hear that you are impressed with the quality and assembly of the bunk bed. Should there be anything else that we can help you with, please don't hesitate to get back in touch. Best wishes, The Little Folks Furniture Team

Posted 9 months ago

“Easy to order online, arrived when they said it would. I booked the assembly service and was all good.”

Helpful Report

Posted 10 months ago

Dear Charles, Thank you for taking the time to leave a review. We hope that your family enjoys the bed for many years to come! Do let us know if we can be of any further help. Best wishes, The Little Folks Furniture team.

Posted 10 months ago

“Easy to place an order, arrange delivery, great assembly service - and a lovely bed for my boy! thank you”

Helpful Report

Posted 10 months ago

Dear Charlie, Thank you ever so much for taking the time to feed back to us about your experience of buying a Little Folks Furniture bed for your little boy. We hope you both enjoy the bed for many years to come, and if there is anything else that we can help you with please do get back in touch. With best wishes, The Team at Little Folks Furniture

Posted 10 months ago

“Quality of the product is outstanding! Highly recommend”

Helpful Report

Posted 10 months ago

Wow, what a fabulous photo! - Thank you for leaving us such a lovely review of your new bunk bed. We're really pleased that you love the bed. Warm wishes, The Team at Little Folks Furniture

Posted 10 months ago

“Placed an order for a bunk bed which was in stock on the 4th of September and after calling them was told that the order was going to take 2-3 weeks for delivery. Almost 3 weeks have now passed and no bunk bed nor communication from little folks about any delay. I am starting to doubt all of the 5 star reviews on here.”

Helpful Report

Posted 1 year ago

“We ordered bunk beds for the grandkids and went for the free delivery option as we had plenty time however the company that was delivering these after 6/7 days told me that there was a problem and one of the packages was damaged and they were going to send all back to Little folks ?? Long story short I contacted little folks (Laura) and they were very helpful I did however pay £30 delivery and these were delivered promptly without any damage. As for the bunk beds well worth the wait very good construction and sturdy really good purchase would definitely recommend.”

Helpful Report

Posted 1 year ago

Hello, We just wanted to thank you for taking the time to leave us a review. Despite the hiccup with the courier company, we are pleased that this was rectified, and we do hope that you and your grandchildren are really enjoying your bunk beds now and will continue to do so in the future. Please don't hesitate to get back in touch should there be anything else that we can assist with. With warmest wishes, The Team at Little Folks Furniture

Posted 10 months ago

“In April 2023 we ordered a Dove Grey Bunk Bed with Trundle, 3 x Mattresses and a Hook n hanging Shelf. Prior to purchasing we reviewed the products and were satisfied that the quality would match our requirements. From the outset of our communications with 'Little Folk', our expectations were reassured with the competence of the staff we dealt with. They were fully conversant with the product ranges and competently answered our questions with honesty and integrity at all times. We were kept in regular contact in regards to the delivery date and approximate time. The delivery was seamless and as promised. The delivery men were polite and carried the furniture upstairs to the bedroom without issue and checked off the undamaged condition of the boxes with us before leaving. The furniture was straightforward to assemble using the clear diagrams provided on the website and took just over half a day to assemble. Our expectations were more than met and we are absolutely delighted with the rigid, robust frame, paintwork - Dove Grey finish and quality of the product. The beds look great and our three young Grandchildren were so excited when they saw their new beds and sleeping arrangements on overnight and holiday stayovers with us. The three recommended mattresses that are available totally complement and fit the beds, and really provide a comfortable nights sleep. The after sale service is spot on and everyone we've dealt with has been attenuative, caring, competent, courteous, polite and professional in every detail. The prices are competitive for the quality of product & no nonsense service from start to finish. Many organisations could learn much from their customer service skills. We highly recommend dealing with 'Little Folks Furniture' and so pleased we chose them as a supplier. Thank you! 😊”

Helpful Report

Posted 1 year ago

Dear Eileen and Wayne, We'd like to send over a big 'thank you' for taking the time to leave us such a wonderful review of both your experience of the service and product from Little Folks Furniture! - It is fabulous to hear that you would highly recommend us to others and that you are really pleased with your Classic Dove Grey bunk bed. Should there be anything else that we can help you with, please do not hesitate to get back in touch. With warm wishes, The Team at Little Folks Furniture

Posted 10 months ago

“Very pleased with both our bunk beds and wardrobe. Delivered on time and just what we wanted! Already in use. Thank you Little Folk Furniture”

Helpful Report

Posted 1 year ago

Dear Simon Thank you so much for taking the time to leave such a lovely review. - We're really pleased that you love the bunk and wardrobe, and they look fabulous in the bedroom! Should there be anything we can help you with in the future, please do get back in touch. With best regards, Fi @ Little Folks Furniture

Posted 1 year ago

“Very happy with the high sleeper we purchased for our daughter. Good quality and very sturdy.”

Helpful Report

Posted 1 year ago

Good evening, Thank you so much for leaving a great review. We are really pleased that you're happy with the sturdiness and quality of your daughter's new high sleeper bed. Should there be anything else we can help you with, please don't hesitate to get back in touch. With best regards, Fi @ Little Folks Furniture

Posted 1 year ago

“We chose Little Folks because it seemed sturdier than other brands we viewed online for a similar price. I'm not sure what makes the beds "for kids" other than the design. Perhaps it's because the slats are solid wood slats and not bouncy like adult single beds? Nonetheless, we are very happy with the purchase. I'm not the most handy and I read reviews that the bed was tricky to put together ("not as easy as Ikea"), but in reality, it was very straightforward. It's sturdy and perfect for our 6-year-old son.”

Helpful Report

Posted 1 year ago

Dear Craig, Thank you for taking the time to leave us a great review. This is such fabulous feedback, and we're really pleased that you are happy with the bed. In terms of why the beds are for kids (as opposed to grown ups), I suppose it is simply because historically, we have spent many years designing children's beds and we discovered that there was a gap in the market for well designed and made beds for children. As you say, our beds are very sturdy and we pride ourselves on our design and testing processes. Of course, in reality our bed designs are perfectly suitable for adults and children alike, and we do have many customers who end up using them as guest room beds after. Many thanks again for the wonderful comments. With best wishes, Fi @ Little Folks Furniture

Posted 1 year ago

“The high sleeper beds are fantastic quality and look amazing. Little Folks Furniture were super helpful and clear and the delivery was smooth. Very happy!”

Helpful Report

Posted 1 year ago

Dear Sinead, We'd like to thank you for taking the time to leave us such a great review. We're so pleased that you love your high sleeper beds and that you're happy with the quality too. It's also great to hear that not only are you pleased with the product, but also the service and delivery. Should there be anything else that you may need future help with, please don't hesitate to get back in touch. With best wishes, Fi @ Little Folks Furniture

Posted 1 year ago

“We ordered our little one her first 'big girl bed' from Little Folks Furniture and were really pleased with it. We chose the Fargo Carved Heart bed with trundle, and also added on the pocked sprung single mattress - we rang up the day after to add this on, and the man we spoke to on the phone was really helpful, friendly and accommodating in sorting this for us. We chose the 2-man delivery to room service. The website advised that delivery would be within approx 2-3 weeks, and we received the bed and mattress together less than 2 weeks from ordering which was a bonus. The delivery company emailed us and also rang to confirm the delivery date was suitable. On the day we got a text confirming the delivery window and they also rang to let us know when they were nearby. The chaps delivering were friendly and took everything straight upstairs for us with no problems. The bed and trundle were well packed, easy to build, with great instructions - someone has really taken the time with the instructions to think about how they are read, so there is both a diagram and words explaining it! It was really quick to put together, and feels really solid and well built. The mattress is also really comfortable, and would recommend this too. It's made a huge difference to our little one - she was complaining her old toddler bed wasn't comfortable enough, and she absolutely loves her new bed and has said how comfy it is! We would highly recommend Little Folks Furniture - well made, lovely quality furniture and friendly staff to speak to if you need anything or have any questions!”

Helpful Report

Posted 1 year ago

Dear Emma Thank you so much for taking the time to leave us such a wonderful review! We're so pleased that you were happy with every aspect of the service you received from us, and we hope that your daughter continues to enjoy sleeping in her bed for many years to come. With best wishes, Fi @ Little Folks Furniture

Posted 1 year ago

“Bed is great but the courrier used is awful! No warning that they will deliver, then give you a few hours notice, then nobody turns up (after waiting 6 hours for nothing), then no updates and finally gets delivered 2 days later to my elderly neighbour while we are hundreds of miles away. Shame about this as I can’t faut the products.”

Helpful Report

Posted 1 year ago

“Excellent customer service throughout. I could always get straight through to someone on the phone when needed. The Fargo bunk bed and trundle we received are of a very high quality and worth the price. The mattresses are again high quality with great support but comfy too, my children sleep extremely well in their new beds. We had our beds assembled too, this was done well and worth the extra money.”

Helpful Report

Posted 1 year ago

Dear Johanna Thank you for taking the time to leave us such a fabulous review. We're really pleased that you're happy with your Fargo bunk bed with trundle, and it sounds like your children love it too! Should there be anything else we can help you with, please do get back in touch with us. With best regards, Fi @ Little Folks Furniture

Posted 1 year ago

“Right from the start, the company were helpful and gave sound advice regarding the product and delivery information. They were extra helpful regarding the idea of delivering to Scotland in a tight timeframe prior to Christmas which based on previous experience with other companies, I was dubious as to whether it could be accomplished. But I was astonished when after less than a week after ordering the Fargo small double bed with under bed trundle bed, that the delivery company could deliver within 2 days!! Amazing!! And we couldn’t have been more delighted with the end product. The Fargo is well made and beautiful piece of furniture that will last us well into her teens and provide lots of sleepover fun! Many thanks to you guys for making Christmas!”

Helpful Report

Posted 1 year ago

Dear Georgina, Thank you so much for taking the time to leave such a wonderful review of your new Fargo bed. We are delighted that you're so pleased with both your experience of shopping with us and with the quality of the product. Thank you also for sharing your photos, the bed looks gorgeous in its new home! Please don't hesitate to get back in touch, should there be anything else that we can help you with. With warmest wishes, Fi @ Little Folks Furniture

Posted 1 year ago

“Brilliant, the high sleeper bed in penswick blue is extremely high quality in every aspect, even the slats. Customer service went above and beyond to get it to me in time for xmas after another company let me down. They called me, emailed me with updates. You definitely get what you pay for, a beautiful bed a brilliant company to deal with.”

Helpful Report

Posted 1 year ago

Good evening Samantha, We'd just like to say a big thank you for taking the time to leave such great feedback for us. We really appreciate it and are so happy that you're so pleased with your Fargo high sleeper. We really hope that your family enjoys the bed for many years to come, and please don't hesitate to give us a call in the future should there be anything else we can help you with. Best wishes, Fi @ Little Folks Furniture

Posted 1 year ago

“I ordered the classic beech bunk with the trundle , i must say that this is a solid bunk bed, very sturdy and looks premium quality. My two boys love it, they are 6 and 4 years old. The ladder rungs are really wide for easy climbing. I have done alot of research and looking around different retailers for a good solid bunk, in the end i went for this one, as i wasn’t too convinced on the mediocre bunks that were available, not cheap either. This product isn’t exactly cheap, but i was willing to pay good money for good quality, beechwood over pine any day. The paint work is smooth, not sure on the longevity of it, but the finish is at a really good standard. I ordered 2 high bed pocket sprung mattresses, i must say i had a lie down and it is comfy. The only negative i would say is that the distance between the 2 bunks is only 70cm, which means not too much room for a bigger child, but my 4 year old can sit comfortably without his head touching the top bunk, and my 6 year old can also sit up but his head gets close to the top bunk, with that said, make sure you get the high bed mattress if you do decide to buy mattresses from little folks as these are only 15cm thick, which is perfect without taking away any comfort leaving just enough room. I would highly recommend.”

Little Folks Furniture 5 star review on 14th December 2022

Helpful Report

Posted 2 years ago

Dear Shah, Thank you so much for leaving such a fabulous review of your boys' new Classic beech bunk bed. We're thrilled that you're happy with the quality, and really glad that your sons love the bed too. We hope that the bunk bed is enjoyed by your family for many years to come. With best wishes, Fi @ Little Folks Furniture

Posted 1 year ago

Little Folks Furniture is rated 4.7 based on 172 reviews