Little Soap Company Reviews

Name: Little Soap Company
Address: 99 High Street, Broadway, Worcester, Worcestershire
Rating: 4.89

4.9 Rating 1,433 Reviews

98 %

of reviewers recommend Little Soap Company

4.9

Based on 1,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Little Soap Company 5 star review on 24th May 2024

Anonymous

Anonymous // 01/01/2019

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“I have previously used these products which were available in my local supermarket. Sadly they no longer stock The Little Soap company products. Hence my decision to purchase direct. However I was appalled to find my package also contained unwanted and unsolicited potentially dangerous items of nicotine !!! Whatever possessed them to think that was OK !!!”

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Posted 4 years ago

Hi Morris, thank you for your review but we are totally baffled as to what you mean by 'dangerous items of nicotine'. We obviously only post out our own products packaged in plastic free or recyclable packaging which do not contain any dangerous levels of anything - especially not nicotine. We thrive being an eco savvy health inducing brand. The only freebie is a free bar of soap we include for all orders over £30.

Posted 4 years ago

“Excellent natural products (I particularly recommend the oatmeal soap) and excellent company to deal with.”

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Posted 4 years ago

“I was delighted with the box of soaps as was the friend with whom I shared. Lovely scents. I'll be reordering soon.”

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Posted 4 years ago

“I was very impressed with the soap . It left my puppies coat soft and shining . Oh and she now smells good .”

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Posted 4 years ago

“After previous negative experience the company contacted me to see what they could do to put it right. Now sorted to my satisfaction. Roll on the new website!”

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Posted 4 years ago

“Having used the soap for 10 years , having bought it from the supermarket. With the situation as it is, they couldn't supply it. That was not acceptable so I now by it direct, along with all the other gals for shower and bath.”

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Posted 4 years ago

“Lovely soap with great fragrances. Order delivered quite quickly. Will order from the company again.”

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Posted 4 years ago

“The olive oil soap is just marvellous. We have been using it for years. It never dries the skin which is even more important now that we are washing our hands all the time Thankyou”

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Posted 4 years ago

“Lovely products and great service.”

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Posted 4 years ago

“Lovely natural soap. Would definitely but from the little soap company again.”

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Posted 4 years ago

“How can I write a review so soon? First I need to have used the stuff!”

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Posted 4 years ago

“Lovely range of quality, natural products. Delivered quickly and well packaged”

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Posted 4 years ago

“I have hand eczema and these are the only unscented soaps that don’t flare my skin. Great for me and the kids!”

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Posted 4 years ago

“Ordered soaps as a gift and no email acknowledgment. Thought the purchase had failed and ordered again. Money taken from a/c for first order so immediately emailed to cancel the 2nd order within a day. Two orders then arrived and no reply to email. Bad customer service. Now left with a costly spare set of soap.”

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Posted 4 years ago

Hi Lynda, firstly so sorry that this has been your experience with us and we will make sure the office team know of your review and the problem with the double order. We're sorry to say that we have experienced some technical problems on the website with the automated reply emails, and with incoming customer service emails. Far from ideal obviously as it affects your experience of dealing with us. Please be assured that we are working with web developers right now on improving our website and we are launching a new site very soon. Once again, very sincere apologies for your frustrating experience.

Posted 4 years ago

“Great personal service. Always helpful . Great products- all organic & good for your skin. Can’t recommend them highly enough.”

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Posted 4 years ago

“I discovered this soap in my main boots branch in maidstone but I am in lockdown so was really pleased to find it online”

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Posted 4 years ago

“Lemony soap lathers well. Prices have risen a lot.....”

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Posted 4 years ago

“Lovely fresh smelling, natural soaps. No plastic wrap and good range to choose from. Promptly delivered. Dog smells wonderful too!”

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Posted 4 years ago

“Ordered a gift soap set as a birthday gift. Order arrived quickly and safely. Lovely product. Thank you.”

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Posted 4 years ago

“Lovely products and good service”

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Posted 4 years ago

Little Soap Company is rated 4.9 based on 1,433 reviews