Little Soap Company Reviews

Name: Little Soap Company
Address: 99 High Street, Broadway, Worcester, Worcestershire
Rating: 4.89

4.9 Rating 1,433 Reviews

98 %

of reviewers recommend Little Soap Company

4.9

Based on 1,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Little Soap Company 5 star review on 24th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying my Little Soap Company soaps from Waitrose. I am trying to avoid shopping in big shops so wondered if I could buy my soaps from online. I was delighted to see they do have a web shop. Excellent! I also bought some other of their products that I can't find at Waitrose. I bought loads for me and also to have as a little luxury present to post to friends I am missing. The concentrated Rose Geranium Bath bubble bath is wonderful! I love it. So glad I found your web shop. Thank you. Delivery and packaging were without problem. (The parcel smelled exquisite, too!”

Helpful Report

Posted 4 years ago

“Fabulous quick delivery of your wonderful Avocado soaps. It has taken me several years to find a soap that suits my sensitive skin. It is also Vegan, cruelty free and comes in easily recycled card. Thank you little soap company 🙏”

Helpful Report

Posted 4 years ago

“Bought a soap kit as a present. Arrived quickly. Well packed.”

Helpful Report

Posted 4 years ago

“Lovely product. Easy to order. Fast delivery. Fair price.”

Helpful Report

Posted 4 years ago

“Delivery came on time. The soaps are very good quality. I purchased the avocado soap and the olive oil soap which are recommended for sensitive skin and they have massively reduced the eczema on my hands. Would highly recommend”

Helpful Report

Posted 4 years ago

“Arrived promptly and good to support an independent business”

Helpful Report

Posted 4 years ago

“Misleading advertisement promised a free bar of soap when £30.00 was spent. Spent over £32.00 including postage. No free bar of soap. Promised free sample with every order. No free sample included. E-mailed query but response unsatisfactory.”

Helpful Report

Posted 4 years ago

So very sorry indeed to hear of this dispatch error, and the fact the response didn't rectify things satisfactorily for you. We have sent you a private message as we would like to look into this problem again for you. Excellent and timely delivery service is very important to us as part of our customer service, and it's disappointing to hear you didn't receive that from us.

Posted 4 years ago

We're able to say now that the response related to the level of spend, so the order was not eligible, just to confirm this: "We do offer a free bar of soap with all orders over £30, that applies when over £30 of products has been ordered. Looking at your order it was £27.94 plus postage. If the products ordered goes over £30 there is a selection part on the website ordering process where you choose which free bar of soap you would like, this does not appear until the £30 minimum order has been placed. Sorry for any confusion this may have caused." We hope this clarification is helpful to others reading the reviews.

Posted 4 years ago

“I cannot recommend these soaps enough. They are perfection. They smell great, lather so well, last for a good while, are great value and are v naturally made. They tick all the boxes so buy them!”

Helpful Report

Posted 4 years ago

“I've been buying their 'supermarket range' for a while and decided to finally check their website and see what other products they offer. I'm glad I did! Nice range, all natural, and ended up buying a couple of products. Good service also. The products are lovely.”

Helpful Report

Posted 4 years ago

“Not used yet but order was delivered speedily and the boxes look very nice.”

Helpful Report

Posted 4 years ago

“The soap arrived quickly and was well packaged. A pleasure to use as lathers well and smells beautiful. And no nasties. What's not to like?!”

Helpful Report

Posted 4 years ago

“The order arrived quickly and was very well packaged. Everything that I ordered was in perfect condition.”

Helpful Report

Posted 4 years ago

“Great service. Bought a gift for our anniversary and it came quickly and was very high quality. Would definitely buy from them again!”

Helpful Report

Posted 4 years ago

“Very well packed without wasting pavkaging. Arrived very quickly.”

Helpful Report

Posted 4 years ago

“The Little Soap Company’s website is straight forward to use and my order was delivered quickly. The soaps smell gorgeous and are a pleasure to use. The shampoo bar is lovely and the only bar I’ve found that works for my hair. Thank you.”

Helpful Report

Posted 4 years ago

“Order arrived promptly. Love the packaging. Great service.”

Helpful Report

Posted 4 years ago

“So happy with the lovely product, wonderful service too. Tyankyou”

Helpful Report

Posted 4 years ago

“Beautiful soaps received in a tidy neat parcel and arrived in no time at all. Great service, wonderful products.”

Helpful Report

Posted 4 years ago

“Lovely products, arrived very promptly”

Helpful Report

Posted 4 years ago

“A great company with admirable ethics and a refreshingly traditional approach to soap-making”

Helpful Report

Posted 4 years ago

Little Soap Company is rated 4.9 based on 1,433 reviews