Little Soap Company Reviews

Name: Little Soap Company
Address: 99 High Street, Broadway, Worcester, Worcestershire
Rating: 4.89

4.9 Rating 1,429 Reviews

98 %

of reviewers recommend Little Soap Company

4.9

Based on 1,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Little Soap Company 5 star review on 24th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely fragrances and bars last well.”

Helpful Report

Posted 7 months ago

“Fantastic soap shaped shampoo, This brand has not left a residue on my hair that many other solid shampoos I have tried do. I have swapped liquid to the shampoo bar with no issue. It smells fantastic, easy to use n if you store it well it will last ages, no plastic involved!!!! British made👏👏 And my hilghlighted hair doesn’t look’brassy’.”

Helpful Report

Posted 7 months ago

“Pleased I found this wonderful small business, good website and fast delivery service.”

Helpful Report

Posted 7 months ago

“I love this soap but I have a faint impression that the scent is not as strong as it used to be. Perhaps I'm wrong and my nose is getting less sensitive”

Helpful Report

Posted 7 months ago

“Lovely packaging, and great product”

Helpful Report

Posted 7 months ago

“Next day delivery , great product,would make a lovely gift . maybe label the soap with the scent”

Helpful Report

Posted 7 months ago

“I like their Rose Geranium products a lot. I like that it is made with essential oils and is still affordable for an organic product.”

Helpful Report

Posted 7 months ago

“Really love the hand wash and soap smells lovely 😊”

Helpful Report

Posted 7 months ago

“Love these eco friendly soaps. Use them all the time now when showering. Suggest you could reduce the packaging though. The size of box to send 4 bars of soap was ridiculous.”

Helpful Report

Posted 7 months ago

“Prompt delivery & easy to use website. However, DPD Local courier who delivered parcel left it outside my retirement building, beside a busy pavement where anyone could have picked it up . Fortunately one of the other residents of my building spotted it first.”

Helpful Report

Posted 7 months ago

“Pleasure doing business with you.”

Helpful Report

Posted 7 months ago

“I used to buy this soap in Waitrose and when it was no longer available decided to go direct to the company. Quick, easy and reliable service - I am delighted to have my favourite soap again!”

Helpful Report

Posted 7 months ago

“Great service, prompt delivery and gorgeous shampoo. My highlighted hair loves it and looks so shiny!”

Helpful Report

Posted 7 months ago

“Excellent service and lovely product. Bought as a present for a family member who is very pleased with it.”

Helpful Report

Posted 7 months ago

“I have been using the unperfumed soap for sensitive skin for a while now and find it is the only thing I've found that I don't have a reaction to. The bulk buy of this product also makes it more affordable.”

Helpful Report

Posted 7 months ago

“Failed at lalmost every step of the way; Sent email thts goods were despatched One week later, Royal Mail had still not received goods Contact LSC, who, to all intents and purposes, deny any issue. A couple of days later, still no goods, contact LSC again LSC say thel'll re-send with tracking number, 'tomorrow' Tracking number not sent. Contact LSC AGAIN, and get new tracking number. Finally, goods arrive after 14 days, when it should have taken no more than three. Can't enter the correct value for response time (not offered but was between 12 and 24 hours All in all, nought out of ten Really? I *have* to give them one star? Ridiculous”

Helpful Report

Posted 7 months ago

Am sorry you felt the need to post this Brad (along with the rather aggressive emails to my colleages). As you know from the email thread, you contacted us saying your parcel hadn't arrived which we can only apologise for. All our deliveries have 48hr tracking on, the details you received yourself upon ordering. It turned out Royal Mail had lost the parcel which my colleague explained - she immediately put a replacement order out to you and upgraded this to a 24hour service (all at our cost) which we can see you took delivery of the next day! Please let us know how we could have done things differently and helped you any more? Emma

Posted 7 months ago

“I cannot recommend the company or the soap too highly. Beautiful ! Thank you . Delivery was quick and very well packaged”

Helpful Report

Posted 8 months ago

“I got at the right time, thank you so much 🙏”

Helpful Report

Posted 8 months ago

“Was looking for an ethical, organic, vegan and cruelty free product, and Little Soap Company ticked all the boxes. Easy to order, was kept up to date with my order at all times, which arrived quickly. Have only used one of the products so far, but absokutely love the fragrant, fresh smell it leaves and makes my skin feel refreshed. Thank you for your excellent service.”

Helpful Report

Posted 8 months ago

“If this company is what backing Britain means lm pleased to support them. Great products at a great price”

Helpful Report

Posted 8 months ago

THANK YOU so so much for this review - means the world - have just shared it with the team! Emma x

Posted 8 months ago

Little Soap Company is rated 4.9 based on 1,429 reviews