LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always efficient and easy to work with. Very helpful and friendly on the phone with enquiries. Great products. A special mention to Jack who has always helped us when we have had any issues with anything.”

Helpful Report

(SF) - Posted 6 years ago

“Always helpful and professional. Speedy service and always looking for ways to help the customer, e.g. blade pick up and delivery by DPD!”

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Posted 6 years ago

“Ordered some frame using the Chop service. The order came very quickly, well packaged and the frame is excellent. Just one very minor complaint, the 2 Lion catalogues and a very small pack of picture bumpers were sent in one box and the frames were sent in a separate box, costing someone (?) two lots of postage.”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for your valuable feedback. To speed up the despatch process orders are processed in several departments simultaneously. The packaging used for each department varies as the packaging for chop kits would not always be suitable for hardware and vice versa. Postage – We have negotiated a rate with our carriers whereby parcels being delivered to the same address on the same day are consolidated based on weight. We pass these savings on to customers by offering free carriage on orders over £100. If you would like to discuss this further please feel free to contact me directly Best regards, Lion

Posted 6 years ago

“Friendly and helpful staff on the telephone and very prompt delivery of goods within 24 hours”

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Posted 6 years ago

“cause they have the patient and professional sales manager”

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Posted 6 years ago

“Free smarties. Good mouldings, fast delivery”

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Posted 6 years ago

“Orders are dealt with immediately and accurately The area rep - in my case Tony - couldn’t be more helpful. Tho I have lost a local outlet at Hayes service is pretty immediate”

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(TW) - Posted 6 years ago

“Very rapid service including overnight delivery when I was charged for the standard service.”

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Posted 6 years ago

“Very fast delivery on my recent moulding chevron samples!”

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(ML) - Posted 6 years ago

“Very helpful staff at Birmingham.”

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(ML) - Posted 6 years ago

“Always great advice and helpful staff”

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(ML) - Posted 6 years ago

“I've been ordering stretcher bars from LIONPICS for several years now. They are some of the best quality I've come across and are affordable too.”

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Posted 6 years ago

“Have used Lion for years and cannot fault anything about the company, great products and superb service”

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(ML) - Posted 6 years ago

“Great service and products! Any problems replacements sent swiftly and good advice at all times. Slightly difficult to comprehend invoicing system however.”

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(TW) - Posted 6 years ago

“Free smarties”

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(ML) - Posted 6 years ago

“My order was packed well and arrived quickly. There was a factory packing error but Lion were very helpful and sent a replacement item the next day. The website is clear, comprehensive and user friendly. Prices are competitive.”

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Posted 6 years ago

“Very fast delivery time from Birmingham to Hastings,East Sussex.”

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(TW) - Posted 6 years ago

“Product knowledge and helpfulness very good. Deliveries have improved and are now better packed than sometimes in the past.”

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Posted 6 years ago

“A1 Service and perfect Rule for small poster trimming. Will most certainly use again. Thank you”

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Posted 6 years ago

“I was amazed how quickly the order arrived! Everything was excellently packed and protected and the staff have been really helpful and patient! A really solid service and provider of art materials etc.”

Helpful Report

Posted 6 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews