LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,547 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“Great products and excellent customer service - as always”

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Posted 3 years ago

“I found something new for a project I'm working on. I haven't seen these frames anywhere else and found Lion couldn't have been more helpful.”

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Posted 3 years ago

“Outstanding! Couldn't have been more efficient, helpful and speedy. Thank you! And arrived in New Zealand in a week. Amazing service!”

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Posted 3 years ago

“Great product, prompt despatch.”

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Posted 3 years ago

“Nice to do business with Lion, always reliable.”

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Posted 3 years ago

“Great service, precise workmanship and speedy delivery”

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Posted 3 years ago

“Arrived quickly. Chop service great -frame pieces look sharp. Just got to put them together! Love the St. Ives frames . Been looking for something like this for ages to frame my textile art without glass with space around the work.”

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Posted 3 years ago

“When I contacted Lion about a potential framing issue they went out of their way to help me.”

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Posted 3 years ago

“First class service! Always willing to support and advise.”

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Posted 3 years ago

“If the product you want is in stock then the Chop Service is great and delivery excellent. Unfortunately, the turn over of styles of frame means that it is impossible to keep getting the same moulding. I used to use gerstaecker duo which is now out of stock so that's that.”

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Posted 3 years ago

“Great customer service great company, brilliant products, would just recommend using a little stronger packaging on moulding deliveries. The ends of the packaging gets hammered!”

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Posted 3 years ago

“Postage is expensive but the actual frame is perfect. Cut to size option is also great. It fits perfectly. Thank you”

LION Picture Framing Supplies LTD 4 star review on 14th April 2021

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Posted 3 years ago

“Rapidité, réactivité, des prix intéressants mais parfois au détriment de la qualité.”

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Posted 3 years ago

“Been using lions for nearly 15 years. I order materials and they arrive the next day. Absolutely brilliant. Great company to work with. Kes. Renford Stiudio”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Service excellent. Always polite, helpful and friendly staff. Sometimes mouldings damaged or warped but quickly replaced. My main problem as a one man band is the minimum order of 15 sheets of MDF and 10 sheets of mount board. I now am having to buy mount board from else where and am considering moving to Centrado to fulfil all my framing needs where I can order just one sheet of mount board and smaller amounts of supplies.”

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Posted 3 years ago

Hi Mary, Thank you for your review and kind comments. We do understand that on the sheet material but it’s a case of finding a balance between offering as many options as possible and ensuring it can be suitably protected in transit. We do find the 10 sheets is the best way to achieve this. You can mix and match any sheet material of mountboard size and we have recently changed the corri backing boards so they can be included. Anything above 1200 x 800mm does still have to go in full pack quantities as it is too large for these mixed mountboard despatch boxes. Thanks again, Regards, Lion Team

Posted 3 years ago

“Customer Service excellent with next day delivery. Only downside is the very high delivery cost -£12-60 for a small box- hugely uncompetitive”

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Posted 3 years ago

“They are a great business and friendly and helpful staff cant do enough for you would recommend them to anybody”

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Posted 3 years ago

“Very good service like always”

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Posted 3 years ago

“Excellent service as usual and quick delivery.”

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Posted 3 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,547 reviews