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LION Picture Framing Supplies LTD Reviews

4.8 Rating 6,550 Reviews
96 %
of reviewers recommend LION Picture Framing Supplies LTD
4.8
Based on 6,550 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read LION Picture Framing Supplies LTD Reviews
Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024
Pete Marsh Art
LION Picture Framing Supplies LTD 5 star review on 16th August 2024
Claire Stevens
LION Picture Framing Supplies LTD 5 star review on 9th August 2024
WILSON IMAGES LTD
LION Picture Framing Supplies LTD 5 star review on 9th August 2024
Michael Fraser
LION Picture Framing Supplies LTD 5 star review on 28th May 2024
Martin Truefitt-Baker
LION Picture Framing Supplies LTD 5 star review on 10th May 2024
Jonathan Jackson
LION Picture Framing Supplies LTD 5 star review on 2nd April 2024
John Grealis
73
Anonymous
Anonymous  // 01/01/2019
Very good service surprised to receive the goods the next day, price was excellent too.
Helpful Report
Posted 5 years ago
Excellent in all respects.All staff were knowledgeable,friendly and extremely helpful.
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Posted 5 years ago
Exactly as ordered and amazingly quick, next day, delivery of chop frames and other items. Outstanding.
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Posted 5 years ago
I purchased an item in error the first time I used Lion. When I phoned them they were quite reassuring that it can be canceled and my card reimbursed no problem at all. They were very polite and professional throughout. Barry Spencer
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Posted 5 years ago
Excellent service
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Posted 5 years ago
They have a great selection of framing goods, probably the best in UK. Wide selection of various materials, tools, and equipment. I use them quite a bit! Highly recommended
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Posted 5 years ago
Generally impressed by the service from Lion on my first order, just slightly let down by the inaccuracies of the web site stock controls. I got a phone call the day after order placement saying that the moulding (admittedly clearance stock) was in fact out of stock, this was disappointing.
Helpful Report
Posted 5 years ago
Dear Customer, Thank you for your feedback. Apologies in not being able to fulfil your order, with clearance mouldings they sell super quick and once they're gone they are gone! All stock mouldings and expected dates can be seen online before you place your order. Best regards, Lion.
Posted 5 years ago
Brilliant service, fast delivery, always wrapped beautifully.
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Posted 5 years ago
Quality products, robust packaging and speedy delivery ( thank you Tracey!)
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Posted 5 years ago
I ordered on Monday morning, and you delivered on Tuesday afternoon, with efficient email communications, and exactly in the time slot as promised. It has been the most efficient online shopping experience I have had in a long time! The catalogue is a pleasure to page through, and I will definitely be dipping into it again. Highly recommended!
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Posted 5 years ago
Deliver the next day, very efficient.
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Posted 5 years ago
Lion as always spot on with ordering, delivery and quality and they went the extra mile when I added to order.
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Posted 5 years ago
Always excellent customer service. Ad Ditto ally Jack Siwinski is excellent, really generous with his time and advice
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Posted 5 years ago
fast delivery
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Posted 5 years ago
Receive product one day late but apart from that it was a great experience
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Posted 5 years ago
Dear Customer, Thank you for your feedback. I can see your delivery was attempted next day but they were unable to deliver. Please note our external carriers automatically attempt to deliver three times (over three separate days) in total, excluding bank holidays and weekends and if unable to deliver they send the items back to us. Best regards, Lion.
Posted 5 years ago
Usually Lion is brilliant. On this occasion we were not happy : two large packets of mountboard were left outside in the alley beside the house. Fortunately we got home before the rain got through the cardboard. Our neighbours would have taken it in had they been asked.
Helpful Report
Posted 5 years ago
Dear Customer, Thank you for your feedback. I have contacted our external carriers to investigate why your parcel was left outside. I will be in touch once I receive a reply. I am pleased that the weather was on our side in this instance! Best regards, Lion.
Posted 5 years ago
I ordered a picture hanging pack. The man I placed the order with omitted to send the wall fittings, even though I asked how I would affix the rails to the wall. He implied that I could put screws directly through the metal wall fitting. Thus the pack was useless, which I needed by June 10th, and the wall fittings came yesterday which was too late. I'm pretty angry!
Helpful Report
Posted 5 years ago
Dear Customer, Thank you for your review. Apologies about the mix up, I can see replacements were sent as soon as you contacted us regarding the fittings. Please note with gallery hanging systems, videos to hang the system can be viewed here: https://youtu.be/mYMnNItPEqA. Please feel free to contact us if you need any further assistance. Best regards, Lion.
Posted 5 years ago
I have been a costumer of Lion for the last 20 years and have always received great service from them but recently I ordered so moldings and found after I removed the gauze wrap that one of the lengths was split and unusable (manufacture fault) which left me unable to finish a short notice job. I rang Lion and they dispatch a replacement length immediate which arrived in time for me to complete the job. I can only express my thanks for service above and beyond normal costumer service. Daniel Doyle
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(TW) - Posted 5 years ago
Brilliant products delivered quickly. I’m now the happy owner of a professional picture hanging system. Easy to use and instantly adjustable and perpetually reusable - fantastic after 2 decades of fiddling around with fishing line!
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Posted 5 years ago
I thought I'd try the chop service and I have to say that I am delighted - both with the speed of service (order on Friday / delivered on Tuesday)and the quality of the cut. Joints are crisp and precise, much better than I have had before.
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Posted 5 years ago
LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews