LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,547 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to order everything that I needed online and all items were promptly despatched. Everything was securely packaged so arrived in pristine condition. The loveliest finishing touch was a tube of Smarties tucked inside :)”

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Posted 2 years ago

“Very happy with the way I can quickly find products on the website. Delivery is great!”

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Posted 2 years ago

“Great and highly competent suppliers.”

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Posted 2 years ago

“Super fast service with a great product”

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Posted 2 years ago

“Lion seem to have sorted out the delivery problem I was having in West Wales. All goods arrived safely next day. Thanks.”

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Posted 2 years ago

“Prompt delivery all the way to Skye-thank you”

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Posted 2 years ago

“Excellent Service and Quality”

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Posted 2 years ago

“very quick service and delivery on time so i can get to work straight away”

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Posted 2 years ago

“Very quick from ordering to package arriving at my address. great service!”

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Posted 2 years ago

“i have used Lion supplies a few times now. I'm impressed by both the range of products they supply and the reliable and prompt delivery each time. fully recommend them.”

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Posted 2 years ago

“Always reliable quality and speedy delivery”

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Posted 2 years ago

“Excellent service as always, order was sent very quickly and very well packaged.”

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Posted 2 years ago

“Brilliant!!!!”

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Posted 2 years ago

“Good quality mountboard. Fast delivery time.”

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Posted 2 years ago

“Generally everything about Lion is fine . I have recently ordered some canvas stretchers which arrived in a box measuring 20x15 inches ,this cost me £12 for packing and delivery of a item valued at £ 65 ! This bought the total bill to £80 !! A couple of months earlier l had a delivery from Lion at a value of £400+ which cost £12 for packing and delivery which was acceptable .surly a 2 level charge based on value should be considered . Bring back the Lion Bars 😀. Dennis Harper”

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Posted 2 years ago

“Still easy to deal with from here in Ireland, considering Brexit etc.”

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Posted 2 years ago

“Brilliant service every time and I particularly liked the addition of a pack of Smarties hidden within my last order. Yum yum.”

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Posted 2 years ago

“The last two orders of mountboard I received had some minor damage. One delivery had a 3 cm dent to one corner of all 10 boards. The other one had the box wide open at the top end and there were pieces torn off the backing paper on two boards. Fortunately, this damage did not affect my final picture framing results, but it was disappointing and is my reason for only 3 stars. Lion has a great variety of products that are not available elsewhere, prices are good, and delivery is prompt so no complaint there.”

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Posted 2 years ago

Good afternoon Ann, Thank you the feedback. Sorry to hear that you were left disappointed with your recent delivery. Although we have purpose made mixed sheet despatch boxes and foam inserts to minimise damage, some minor corner damage can occur in transit. Any parcel that we ship certainly shouldn’t arrive open. If in the future our carriers attempt to deliver parcels that have been opened or are showing visible exterior damage, could you please ask the driver to record the damage and they should also then take a photograph. This confirms that the goods were damaged in transit and greatly helps us when reviewing transit damage reduction with the carrier. Although you have described the damages as minor, should, in future, you find that the extent of any damage exceeds what you can reasonably work around, please contact our sales team and we can arrange replacement or a partial credit. Thanks again, Kind Regards,

Posted 2 years ago

“Great website, quick delivery, free smartries too. What more can I say...:-)”

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Posted 2 years ago

“Lion cannot be faulted on there delivery, speedy service and product range. You do have to watch the quality though as sometimes it dips. Just ordered some small pan head screws and the quality is poor. The first screw I put into a frame the head snapped off! Posidrive heads are inconsistent some fit my screw driver and some don’t. Unfortunately I’ve now contaminated my existing stock by topping up from my latest delivery.”

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Posted 2 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,547 reviews