LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had there been a star rating which stated excellent I would have selected it. I requested some 200mm samples of mouldings costing 10p/£1 each and received an email in response to inform me that they no longer did the samples but would gladly send me some chevrons of the samples I wanted. I was delighted on opening the boxes by the quality and display possibilities of the contents. My thanks and I can assure you that all my mouldings will be purchased from Lion in the future.”

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Posted 5 years ago

“I am very pleased with the speed and efficiency of this company. My order arrived within 3 days and I live in the South West of France. Thank you Lion very much. The products are very good quality. I will be ordering again”

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Posted 5 years ago

“Always first class service. Next day delivery . Emails to confirm all procedures.”

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(TW) - Posted 5 years ago

“Well wrapped moulding and quick delivery”

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Posted 5 years ago

“Confirmation rapide des commandes, bons conseils. Parfois des ruptures sur certaines références”

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(CJ) - Posted 5 years ago

“Lion is a great company to deal with, always friendly, responsive and quick to resolve any issues, not that there are many. The website is superb, it is so easy to order what I need. As a small picture framer's I really appreciate visit from the sales rep, especially as mine is an ex-framer. I'm not so sure about the speed with which Lion are starting to discontinue moulding.I'm encouraged to stock new mouldings, I promote them to my customers who often come back wanting the same to match, only to find that Lion no longer stock that new moulding. It makes me nervous about trying new mouldings - I would say that they need to stick around for a minimum of five years, my customers have long memories and short pockets. And the only other comment concerns the quality of moulding dispatched, both the colour matching and the incidences of dents, faults, etc. It's becoming more frequent that the colour doesn't match the chevron you've supplied. More care is needed, your business relies on my small business, look after me please. Deborah, Framed New Mills Ltd”

Helpful Report

(SF) - Posted 5 years ago

“Service was very swift. Blades sharpened and returned very quickly.”

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Posted 5 years ago

“Very goof and quick service with friendly delivery service thank you”

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Posted 5 years ago

“We had great assistance in choosing a replacement for the broken part and it arrived on time. Thank you.CRAFT FRAMING BRAY IRELAND.”

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Posted 5 years ago

“Good service thanks for the catalogue easier to see the range Will use you again”

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Posted 5 years ago

“Service great however cost of delivery is high. Also one of the products leaves a lot to be desired. The mount board v cutter is poor quality. £32 and the blade tightener is poor.”

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Posted 5 years ago

“Excellent service, amazing selection of products, with relevant information given too.”

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Posted 5 years ago

“Quick delivery and a problem I had with damaged mountboard was resolved extremely quickly and without any hassle. I have used Lion for many years and the service us excellent”

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(TW) - Posted 5 years ago

“My request was for a fairly trivial item, but important for my customer. The sales team were friendly, professional and efficient. The item arrived the following day.”

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Posted 5 years ago

“Fab and fast service as usual. Very well wrapped and efficient delivery. Thank you.”

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Posted 5 years ago

“everything you need, delivered quickly, beautifully packed”

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Posted 5 years ago

“Very efficient sales team taking the orders. No -quibble return policy for an item I found unsuitable for my use.”

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Posted 5 years ago

“As always a fast and efficient service! A great company to deal with!”

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Posted 5 years ago

“Great service, good products”

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Posted 5 years ago

“The products are first class. However my heart sinks when the dirty van arrives and I look in the back to see my mountboard almost folded over, not laid flat . The mouldings are also very roughly treated. My brother in law is a delivery driver and I know how hard his job is, moving everything to access parcels, but there must be an answer to delivering fragile goods. It must be very wasteful and frustrating to both the supplier and the customer having damaged goods.”

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Posted 5 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews