LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual, one of the packages of mountboard was damaged on delivery. Unlike previous incidents this had not been caused in transit because the adjacent boards in the cardboard parcel were undamaged. The Value ice white sheets had been dropped on one corner whilst in the white plastic sheeting and they had all suffered identical damage. I appreciate that these large sheets are unwieldy, but whoever dropped them must have been aware that they had been damaged.”

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Posted 5 years ago

“having worked with Lion for the past 25years, we are so pleased with how the company has moved forward. listening to their clients needs, diversified re innovation and providing a very good service in general. loving the new electronic staple gun!”

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(TW1) - Posted 5 years ago

“As usual, five star service”

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Posted 5 years ago

“Reliable. Easy to use website. Great variety of stock. Efficient delivery”

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Posted 5 years ago

“No complaints about Lion whatsoever. But with the delivery company DX. You will have paid them to deliver the packages next day. I called Lion at 4.35pm Last Friday and DX said the driver wasn't answering his phone. I was tracking the parcel all day awaiting the delivery. It didn't arrive that day but the Friday tracking states - "Closed - No Access" ----- That's a lie ! I was here - because I live here. and my windows look down my drive to the road. I was here all day, all evening and all night. I have three dogs who bark when a vehicle or person turns up. They didn't bark - no-one turned up and I was not "Closed -No Access" They owe you the cost of overnight delivery. The package did arrive on the Saturday for which I am most grateful. Regards Bob Warner”

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Posted 5 years ago

“Always prompt, efficient and fast chop delivery. Very pleased with your service and also at the counter. Thank you. Jennifer Palmer”

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(CONTACTED) - Posted 5 years ago

“Excellent professional service as always. Wide product range and prompt delivery. Recommend to anyone.”

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Posted 5 years ago

“In praise of the Chop Service: Since converting to the Chop Service, to arrest the build up of off-cuts, I have been most impressed with the reliability, accuracy and quality of this service. As ever the Customer Service Team provide a friendly back up to the on-line ordering system. Thank you, Lion.”

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(ML) - Posted 5 years ago

“I had quite a complicated purchase with regard to sizing and was concerned as to how it would be packaged and delivered. I was delighted to see that it was broken up into several packages which were sensibly grouped with a similar type of merchandise so nothing was damaged. There was good communication with regard to the delivery time slot and all the packages of the order arrived together safely. As a first time user of Lion's, I was very impressed.”

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Posted 5 years ago

“Great service, fast delivery and awesome products always.”

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(INTERNAL) - Posted 5 years ago

“Ordered on line for collection. Items were waiting for me when I got there, and fast easy service.”

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Posted 5 years ago

“Order on line very easy to do, awaiting at counter for collection. Served by very friendly and knowledgeable staff. Great service.”

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Posted 5 years ago

“Quick and reliable service. Mouldings are always packed very well to avoid damage during transit. There is always something to help with any framing project.”

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(TW) - Posted 5 years ago

“I just think lion are pretty good....from the chop service to the sundries....plus my rep is on hand pretty 24 hours a day to inform of what's going on. Archana is also good at sorting out any complaints I have, and she sorts them in double quick time. 👍👍”

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Posted 5 years ago

“Speedy, easy and with added Smarties. :)”

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Posted 5 years ago

“You did exceptionally well in all departments - I was delighted with my purchases and the service.”

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Posted 5 years ago

“On the 17 April I received an email to say that my 2 pairs of morso blades had arrived at Lion, on May 1st paid for my order and received an email to confirm that. Phoned on 8th of May to ask where my blades are to be told they are "in the system " but had not been sent yet. This is too long a turnaround for blade sharpening and I'm very disappointed.”

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Posted 5 years ago

“A Fabulous 'Chop' service on mouldings. very accurate, well packed and extremely fast. I would definitely use again and again. My image submitted shows the new St Ives moulding in white.”

LION Picture Framing Supplies LTD 5 star review on 8th May 2019

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(INTERNAL) - Posted 5 years ago

Dear Customer, Thank you for your feedback and the beautifully framed art picture! It really does look great. Best regards, Lion.

Posted 5 years ago

“Great products, and very efficient mail order. Really impressed.”

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Posted 5 years ago

“Fast next day delivery on stretcher bars but always badly packaged so the box splits open. Key sizes often out of stock with no information on future delivery dates.”

Helpful Report

Posted 5 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews