LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,547 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was excallent, service and help great, the major issue was carriage at £12. For years I have collected from the trade counter. carriage added another third to the total cost. I'm afraid I will be soucing my mounts else where unless you can introduce click and collect”

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Posted 2 years ago

“Efficient email comes and traced delivery. Very satisfied with Lion.”

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Posted 2 years ago

“Order dispached very quickley, with no delivery problems this time, although delivery cost is a little high. Product is good.”

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Posted 2 years ago

“My order arrived next day - perfectly packaged to avoid damage. Great service and easy to navigate website (place all my orders online, but ‘chat’ support online is great too).”

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Posted 2 years ago

“Extremely helpful and efficient as always”

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Posted 2 years ago

“Consistently outstanding service and product quality. Customer service is first class. Next day delivery is brilliant. Lion is my go to supplier for my business.”

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Posted 2 years ago

“Great products and the delivery was super fast!”

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Posted 2 years ago

“Excellent service. Small error on my recent order was dealt with quickly & cheerfully by Julia, & credit applied to my Account swiftly. Thank you. David Cossart.”

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Posted 2 years ago

“A fantastic speedy service easy to use online ordering with super fast delivery.”

LION Picture Framing Supplies LTD 5 star review on 2nd March 2022

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Posted 2 years ago

“I needed a few items for a project and your response was brililant ,I was advised my parcel would be here on Monday ,Saturday morning it was here , which really helped me out so thank you for going above and beyond in the trying times”

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Posted 2 years ago

“Been using Lion for over 25 years. Always been happy with the service and advice when asked. I have found the new on line ordering system easy to operate.”

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Posted 2 years ago

“Not what I wanted but return easy”

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Posted 2 years ago

“I have been ordering framing supplies from Lion Picture Framing Supplies Ltd for some time now. Their website is one of the simplest to navigate with a large range of quality supplies and a clear indication of stock available at the time of ordering. The next working day delivery service (for orders placed before 1.00PM is superb and provides confidence that I can meet the commitments I make to customers. The Lion team are hugely knowledgeable and very helpful. I cannot recommend them highly enough. 😀”

LION Picture Framing Supplies LTD 5 star review on 23rd February 2022

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Posted 2 years ago

“Excellent service. Order that included a lot of small lengths of moulding on chop service arrived the next day, all immaculately cocooned in cling film and bubble wrap. And a couple of days later, when I discovered that I had forgotten to order canvas offsets, the very helpful lady on the telephone agreed to send these at normal postage rather than the full carriage charge. Thank you very much.”

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Posted 2 years ago

“Very good and quick service, although I didn't receive the requested catalogue/brochures”

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Posted 2 years ago

“Lion framing supplies is a very well run company. Friendly helpful and knowledgable people. Always a pleasure to deal with them. MAXWELLS PICTURE FRAMING-Slough”

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Posted 2 years ago

“Brilliant! As always.”

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Posted 2 years ago

“Surprised to be charged for an extra length that I did not order. I appreciate that the length required may be different, but ordering 3.6m and receiving and being charged for 6m appears excessive.”

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Posted 2 years ago

Good afternoon Nigel, Thank you for leaving a review. On the loose lengths of moulding we do only dispatch full lengths and take the meterage entered to be the minimum requirement for your job. We do include this on the product page and the order confirmation email. Alternatively, you can order the exact moulding required mitre-cut to size using our chop service: https://www.lionpic.co.uk/chop-service/ Thanks again, Kind Regards,

Posted 2 years ago

“I use the Chop service and am always very happy with the results. The corners meet accurately and the quality of wood is good. When there is something not right the issues are resolved quickly and effectively.”

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Posted 2 years ago

“Excellent Service and delivery - great response from my local rep.”

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Posted 2 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,547 reviews