LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“Any queries with orders are swiftly and efficiently handled. The staff in Birmingham are knowledgable and super-helpful, for example whennorders attive damaged (couriers often handle fragile items with insufficient care, in my experience).”

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Posted 6 years ago

“Never had any problems with ordering or get items delivered .”

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Posted 6 years ago

“Would have given a VG but for some reason my order was split into two separate deliveries. the first was on the Friday when i expected it but the second (the moulding) which i needed more urgently didn't appear until the Monday!”

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(TW) - Posted 6 years ago

“Always quality products together with fast and effective delivery. I have and will continue buying my supplies from Lion and recommending their service to others.”

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Posted 6 years ago

“Excellent service, fast and efficient and material was very well packaged.”

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Posted 6 years ago

“Ordered a mixed bag of items to undertake some restoration work on a couple of vintage maps. Order was very quickly assembled and I had received them all within two days. Excellent service and also importantly the delivery time and date was as stated, no hanging around waiting in. Have recommended Lion to colleagues”

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Posted 6 years ago

“My order was taken efficiently - I prefer to phone orders. I appreciated that a confirmation email arrived almost immediately. My order was delivered very quickly and at no cost as the order total exceeded £100.”

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Posted 6 years ago

“Just what I wanted, delivered on the dat I requested. Many thanks.”

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Posted 6 years ago

“Excellent service,good advice over the phone and next day delivery”

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Posted 6 years ago

“My wife and I live in France and we both use 'the chop framing service' when ordering our frames from Lion. Ordered and delivered in few days, excellent! What a great service from Lion, well done!!! Whats more the prices are very competitive to what we would pay here in France. We can't recommend Lion enough. Hope Brexit doesn't spoil it.”

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Posted 6 years ago

“Asking about different framing tools and got some good & useful feedback leading me to order some equipment. Thanks.”

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Posted 6 years ago

“Great products and a great reliable next day delivery service, never had any issues.”

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Posted 6 years ago

“Always pleased with service. Can’t say the same for DPD who went to wrong address promised redelivery which arrived 3 days late. Expensive “Next Day” delivery.”

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Posted 6 years ago

“Helpful prompt service”

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Posted 6 years ago

“Order delivered very promptly and as ordered. Excellent service”

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Posted 6 years ago

“Usually I would be giving Lion its routine "very good", but not so great with this latest order, 994041. Perhaps with the loss of a large proportion of my discount I am now becoming more critical of the quality of product I receive, but fortunately, upon collection, I spotted that the lengths of L1922 allocated to me were badly bent such as to be unsuitable for the larger frame I needed to manufacture. They both had a 45 degree cut at one end which I thought strange - were they an earlier return? However, what I didn't notice at the collection was that the L2737 chevron I had ordered and been acknowledged was an L2738, nor that the "use by" date on the purchased gold frame putty 9433, expired in 2017. I emailed about the putty late last week, but am awaiting a response. I will add that the bent moulding was replaced promptly and without question, but if it had been a delivery, not a collection, I would have been in trouble to meet my customers weekend deadline.”

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(ML) - Posted 6 years ago

Hiya, Thank you for your feedback. I can see your queries have now been resolved. If you would like to discuss this further please give us a ring on 0121 773 1230. Best regards, Lion.

Posted 6 years ago

“Good range and quality of products knowledgeable and helpful staff and reps that fully understand the challenges of being s framer in todayxmarket place”

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(ML) - Posted 6 years ago

“Prompt order and delivery”

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Posted 6 years ago

“Great service and good quality moulding, never had any problems and always deliver on time. Highly recommended.”

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Posted 6 years ago

“We ordered some frame moulding samples 2 weeks ago; on Monday (15th October) we had an e mail to say they had been dispatched. We still have not received them. I have an exhibition in the first week of November and was hoping to use your services- that obviously won’t be possible now.”

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Posted 6 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews