LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“Brilliant fast service . Thanks.”

Helpful Report

Posted 8 years ago

“Craig helped us with our orders. A huge help! Everything went smoothly, we found everything we needed.”

Helpful Report

(S09) - Posted 8 years ago

“Lion's website is a pleasure to use...an invaluable framer's tool. Their service is unparalleled. I live on a remote island off the west coast of Ireland and Lion's speedy turnaround times make me feel like their warehouse is just down the road. I would highly recommend Lion to any professional framer or hobbyist. If you can't find it on lionpic.co.uk, you probably don't need it!”

Helpful Report

(S07) - Posted 8 years ago

“Always a prompt and efficient service with assistance if required from knowedgable staff”

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(S01) - Posted 8 years ago

“The staff on the counter are great - but recently I desperately need some framing tape and D rings. When I phoned up to order I was told a minimum of £30.00 for postal delivery and absolute refusal just to pop these items in the post!! Whilst I appreciate administrative rules have to apply, I was not happy at having to drive all the way up from South Wales just to pick these items up during a very busy time for me.”

Helpful Report

Posted 8 years ago

“Lion offers a very good range of mouldings and other supplies. Ordering was easy on the internet. The two members of staff that I spoke to on the phone were very helpful and pleasant. Delivery came on time.”

Helpful Report

Posted 8 years ago

“Excellent descriptions both on-line and in the printed catalogues backed up with a highly efficient delivery service. And on the very rare occasion when things aren't 110%, they are quick to resolve matters. To be quite honest, it's hard to see what else they could do to improve their service.”

Helpful Report

(S01) - Posted 8 years ago

“A very good company to deal with and the friendly staff are always willing to help with any query.”

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(S02) - Posted 8 years ago

“'Click and Collect' and 'Smarties'”

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(S06) - Posted 8 years ago

“From order to delivery service very straightforward and easy. Service very good and they seem to have their electronic system working seamlessly. Well done quite refreshing! Thank you”

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Posted 8 years ago

“Fast delivery, easy ordering and deliverys always correct. What more could you ask for.”

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(S12) - Posted 8 years ago

“The best quality bars on the market coupled with easy to order website and fast delivery.”

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(S08) - Posted 8 years ago

“In my experience Lion PFS have always been a pleasure to deal with - efficient, prompt and friendly. Even when I asked the most ignorant questions they were polite and helpful!”

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(S16) - Posted 8 years ago

“Excellent service on the phone when necessary but website is easy to use and can rely on delivery being made on time. Not many suppliers have the range of mouldings or equipment to match lion.”

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(S08) - Posted 8 years ago

“Orders are always ready when needed, when something is out of stock we are told immediately, delivery is always on time!!!”

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(S11) - Posted 8 years ago

“Good selection of mouldings, and orders are very well packaged”

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(S01) - Posted 8 years ago

“Have used Lion on a number of times and have had no problems. Quick delivery and a port of call for all my framing needs. Only a small business but will be using your company again.”

Helpful Report

Posted 8 years ago

“Well deserved regular winners of customer service awards. Mistakes, when made, are dealt with efficiently & courteously - even if it is ME who made the mistake! A vast range of trade products, sold with knowledgable back-up. Pleasure to do business with .this family company”

Helpful Report

(S01) - Posted 8 years ago

“Correct order ready for collection, polite and efficient service”

Helpful Report

Posted 8 years ago

“Very good customer service - willingness to listen and make corrections/replacements when required without a lot of hassle! Excellent packaging for goods. Quick delivery times with good communication about deliveries. Very good range of mouldings and framing materials.”

Helpful Report

(S01) - Posted 8 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews