LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“To be honest I thank my lucky stars that I discovered Lion just when I was starting up as a freelance framer...your stock is second to none...a one stop shop for all my requirements...thank you”

Helpful Report

Posted 8 years ago

“The only grip I have is you don't do trade prices”

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Posted 8 years ago

“Using the on-line system to place an order was very straightforward. However due to an error on my part it was necessary to correct the quantity ordered for one of the items. I telephoned the sales team and a very helpful person made the necessary adjustment. the order was processed and delivered promptly.”

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Posted 8 years ago

“Fantastic products, service and price, even free chocolate at Easter!”

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Posted 8 years ago

“Not very helpful when I wanted to have some items collected. As I pay when I collect I am regarded as a second class of customer. This is why I have chop kits done by another supplier.”

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Posted 8 years ago

“Fast and efficient service, good website and a pleasure to deal with.”

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Posted 8 years ago

“When service is more important than price Lion comes top every time. If the website says the item is in stock you can be sure of a speedy delivery. Prices are always competitive even if they are not always the cheapest and the range of products is simply the best from a single source. We use a number of wholesalers but there are some items that you can only get from Lion.”

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Posted 8 years ago

“I've always been disgruntled because a few years ago when I was having a difficult time you stopped my credit and I now have to pay when I order. A discount for CWO would be good.”

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Posted 8 years ago

“The staff at Lionpic are always patient, knowledgeable and helpful. It's always a pleasure to visit, even from a distance”

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Posted 8 years ago

“A great selection of mouldings and fixings available. I've always had a good help whenever there has been an issue with damaged or warped mouldings being sent to me. I still use a local supplier for all of my glass, mountboard, backing board and sundries as they offer a much lower minimum order requirement which can also be mixed, i.e £15 of mouldings, £20 of mountboard to make up one order, whereas with Lion the minimum £50 moulding (+vat) which can sometimes be a stretch when I don't have the orders in to make up the amount. That being said I still think Lion provide an excellent service and its not that much of an inconvenience”

Helpful Report

Posted 8 years ago

“The only faults I can see are on the chop service, I give you the glass size and sometimes the allowance you add is not enough and the fitting kits have eight springs in them regardless of the frame size, do you do bags with more springs in them?”

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Posted 8 years ago

“All arrived safely,though I think the postage costs were a little excessive for the items I had ordered.”

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Posted 8 years ago

“I was very impressed with the quality and choice of materials available and the admin staff were very helpful at all times. I will happily buy from this company again in the future”

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Posted 8 years ago

“Arrived next day, great packing, great product and reasonably priced.”

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Posted 8 years ago

“I had a couple of issues in the past with the mouldings chop, but customer service has always been very good and rectified the problems. Good selection of mouldings and products in general. Sorry that Lion South, the branch near London, is now closed.”

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Posted 8 years ago

“I'm relatively new to the framing business and LION have become my point of reference for all my materials and kit. The range they carry is staggering - the delivery has been faultless and the website really easy to use. I've meet a few of the people at various trade shows and they're really approachable and very helpful. I can't really find fault with the whole operation as I've experienced it so far ...”

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Posted 8 years ago

“Excellent range of products. Chop service is unreliable and inconsistent.”

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Posted 8 years ago

“I have always found Lion to supply and excellent level of customer service. There stock covers all possible requirements, with very competitve pricing, the online ordering is quick and simple to use. The staff on the phone are efficient and very helpful. I cannot fault them, I would highly recommend anyone to use there services.”

Helpful Report

Posted 8 years ago

“A good range of all the materials a framer needs. The Lion catalogue is well produced and logically laid out and the functionality of the website has improved radically over the last couple of years. Unfortunate that us customers in the Scottish Highlands have to pay a premium for delivery”

Helpful Report

Posted 8 years ago

“Lion Picture Framing Supplies are rarely unable to supply what is needed. Some frame moulding is a little expensive, most hardware and tools are very keenly priced. Their service is excellent, their website works well. Only major gripe is not being able to pay by card for someone else to collect.”

Helpful Report

Posted 8 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews